Castle Ford of Michigan City

2018 Ford F150 We had bought from Castle Ford in the past and had a few issues arise with our warranty and stuff. But, I’d say Castle Ford redeemed themselves with o We had bought from Castle Ford in the past and had a few issues arise with our warranty and stuff. But, I’d say Castle Ford redeemed themselves with our new purchase of the 2018 F 150. More

Never to return I never have been lied to by one company as I was by Castle Ford. I will drive to Indianapolis for service before I return to RIP off Castle Ford I never have been lied to by one company as I was by Castle Ford. I will drive to Indianapolis for service before I return to RIP off Castle Ford More

Great experience and timely service I worked with Luis and he was extremely helpful and friendly. They took care of my request in a timely fashion with no hassle. I was very pleased wi I worked with Luis and he was extremely helpful and friendly. They took care of my request in a timely fashion with no hassle. I was very pleased with how I was treated and the entire process. More

Very helpful people They turned a bad situation to a good experience. Traveling and had a flat on my new Ford. Wish would have paid for my new tire. They turned a bad situation to a good experience. Traveling and had a flat on my new Ford. Wish would have paid for my new tire. More

day at the service department Everyone was great and vol and samantha were awesome! my car had to stay over night but it got done it a timely matter and im very happy Everyone was great and vol and samantha were awesome! my car had to stay over night but it got done it a timely matter and im very happy More

Great experience. Salesman to financing. My salesman Terry Morse was fantastic. He was very helpful through the whole car buying process. Greg Harper in finance worked with me and made everyt My salesman Terry Morse was fantastic. He was very helpful through the whole car buying process. Greg Harper in finance worked with me and made everything easy. More

Great Service Great service, great product, great salespeople. They made sure that I got the car that I wanted. Did not press me in buy something I did not want. Great service, great product, great salespeople. They made sure that I got the car that I wanted. Did not press me in buy something I did not want. More

Oil change 50k I was offered a trans flush and agreed. After they looked at my vehicle they called and said my van really didn’t need the teams flush. I respected th I was offered a trans flush and agreed. After they looked at my vehicle they called and said my van really didn’t need the teams flush. I respected them for being honest. Service and follow up was great. More

New car purchase Terry was great!! Not pushy and easy to talk to. Greg worked with us in difficult situation and the other salespersons were friendly even though the Terry was great!! Not pushy and easy to talk to. Greg worked with us in difficult situation and the other salespersons were friendly even though they weren't working with us. I will come back for next purchase. More

Overall great, but.. I was waiting for an hour and a half in the customer area when I finally asked (as I was running late) the staff worked hard to wrap it up but it was I was waiting for an hour and a half in the customer area when I finally asked (as I was running late) the staff worked hard to wrap it up but it was clear that the car had been ready for a while and I had not been notified. In all other respects the service was excellent. More