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Castle Ford of Michigan City

Michigan City, IN

4.5
471 Reviews

3930 Franklin St

Michigan City, IN

46360

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471 Reviews of Castle Ford of Michigan City

December 09, 2018

Genuine guys I purchased a new Ford Focus today with the salesman Terry Morse and had a wonderful experience with your closing financial guy Greg Harper. Both o More

by Carowner11569
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Harper, Terry Morse
Dec 10, 2018 -

Castle Ford of Michigan City responded

Thank you for your 5-star rating, we are very glad to hear our team member Terry and Greg provided you with an excellent service helping you purchase a new vehicle. Congratulations on the new Ford Focus!

December 08, 2018

Great Service Terry was amazing to work with, and I walked out with what I came to get. I was able to get a warranty and a cheaper price. Would definitely recommend More

by Emilyz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Morse
Dec 10, 2018 -

Castle Ford of Michigan City responded

Hello Emily , thank you for your 5-star review, we are glad to hear our team member Terry provided you an amazing service at our dealership.

December 08, 2018

Great service Very personable and knowledgeable employees. They go above and beyond to make sure your needs are taken care of. Vol is extremely helpful. I’ve be More

by JJSUBARU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vol
Dec 10, 2018 -

Castle Ford of Michigan City responded

Thank you for your 5 Star review, we are very glad to hear our service team provided an excellent service and our team member Vol was helpful in your car service. We are looking forward to assisting you again in the future.

December 08, 2018

Service Summary I thought the service was very good and would recommend them to everyone I know. I have always had a great experience with their service department an More

by andykintzele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Wheeler
Dec 10, 2018 -

Castle Ford of Michigan City responded

Hello Andy, thank you for your review, we are glad to hear our service team provided you with an excellent service for your vehicle, looking forward to assisting you in the future.

December 07, 2018

Great experience I was very pleased with the experience. They negotiated with me for the vehicle i was looking for and gave me a great price on my trade-in. Friendly s More

by Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Artibey, Nick Watkins, Patrick Elam
Dec 07, 2018 -

Castle Ford of Michigan City responded

Thank you for the review, we are glad to hear our team was friendly and congratulations on your new vehicle.

December 06, 2018

Bought new truck and love it! Easy and quick transaction. The vehicle is beautiful. Extremely happy. Plus I bought it from a local person. Very accommodating and fun to deal with! More

by Sebesta1990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Milt Dabagia
Dec 07, 2018 -

Castle Ford of Michigan City responded

Hello, thank you for your review, we are glad you had an excellent experience purchasing your new truck from us, Congratulations on your new vehicle.

December 05, 2018

Mark was helpful Recently bought a Ford Flex from Castle Ford, Michigan City. We are very pleased with the vehicle and the people were very friendly. I was told that More

by Rhoda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Artibey, Trace Kennedy, Patrick Elam
Dec 07, 2018 -

Castle Ford of Michigan City responded

Hello Rhoda, Thank you for taking your time to review us we are very pleased to hear that Mark was very helpful in assisting you in your vehicle purchase. Congratulations in your Ford Flex

December 04, 2018

Great experience! After having a bad experience at another dealership, walked into Castle Ford was treated very professionally and walked out with a new Fusion and very More

by Carguy
Recommend Dealer
Yes
Employees Worked With
Terry Morse
Dec 07, 2018 -

Castle Ford of Michigan City responded

Thank you for taking the time to review us! We are glad to hear our team treated you professionally. Congratulations on your new Fusion!

December 04, 2018

Poor Communication. We arrived at the dealership. The person that we were supposed to meet with was in another building. None of the other salesmen were eager to help us. More

by Fordsucks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patrick Elam
Dec 11, 2018 -

Castle Ford of Michigan City responded

We apologize for any miscommunication or issues during your visit with us, as we never want any of our customers to feel this way. If you would like to discuss your situation further, please reach out to Mark Artibey at martibey@castleguy.com.

December 01, 2018

service Excellent service done on my truck by the friendly people in the service department.and was in very short amount of time.All in all very pleased. More

by fry8975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Milt Dabagia
Dec 07, 2018 -

Castle Ford of Michigan City responded

Thank you for your review, we are glad to hear our service team did an excellent job on your truck.

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