Castle Ford of Michigan City
Michigan City, IN
By Type
471 Reviews of Castle Ford of Michigan City
good experience I did not have an apt but my car was acting up. My Mom dropped it off at 7:00 am and someone was there and helped her check in her car. They were no I did not have an apt but my car was acting up. My Mom dropped it off at 7:00 am and someone was there and helped her check in her car. They were not even open yet. My car was fixed and ready to go by the end of the day. Good job guys and thanks for everything. More
Repairs to my radio took far too long. Two weeks. The delay in repairing my radio was met with too many excuses. Parts were ordered giving me the impression, based upon comments by the service depart The delay in repairing my radio was met with too many excuses. Parts were ordered giving me the impression, based upon comments by the service department that it would complete the work within a day or two. More
Great Service - Friendly outgoing staff These guys are quick, thorough and have "over the top" Customer Service. So nice to come in and have people look at you, call you by your name and get These guys are quick, thorough and have "over the top" Customer Service. So nice to come in and have people look at you, call you by your name and get the job done in a timely manner. They washed my car and even cleaned my inside mats. I got my car here last year and I drive from Schererville to use this service center because of the way they treat their customers. More
Knowledgeable, friendly, and helpful I bought my first car from Milt's dealership back in 1976. My Uncle Danny worked for him. While continuing to work with my Uncle over the years when h I bought my first car from Milt's dealership back in 1976. My Uncle Danny worked for him. While continuing to work with my Uncle over the years when he was gone. I have bought 4 cars with Milt's help. He has always givens the best and seamless deals a man can ask for If I need help with servicing my car he was willing to help with anything. Happy to have a friend who is always a great advocate in every aspect of car ownership. More
Pressure free The sales staff was very polite and courteous, Always there with knowledgeable answers to any questions. We had our financing done prior to going ther The sales staff was very polite and courteous, Always there with knowledgeable answers to any questions. We had our financing done prior to going there and they found a better rate for us, without sending it out to multiple lenders. I would recommend Castle Ford to anyone. A real pleasure. Thank you More
Castle Ford is the best!!!! Chris is a awesome salesman, he works extremely hard to find the best deal for the buyer !!!! He's very easy to talk to and he listens to your needs Chris is a awesome salesman, he works extremely hard to find the best deal for the buyer !!!! He's very easy to talk to and he listens to your needs !!!!!!! More
Fantastic experience!!! Terry was absolutely fantastic! He and the team made the process painless. They are very courteous and respectful which is great considering that pur Terry was absolutely fantastic! He and the team made the process painless. They are very courteous and respectful which is great considering that purchasing a vehicle can be kinda stressful. The finance manager Felix was really nice and super fast. The paperwork portion was less than 5 minutes and he did not pressure me for anything at all. I will buy from Castle again. More
Excellent dealership From salesman asking my wants, and beyond fulfilling them, to quick and easy financing, this car buying experience was my best -and fastest- ever! St From salesman asking my wants, and beyond fulfilling them, to quick and easy financing, this car buying experience was my best -and fastest- ever! Staff was very friendly and accommodating More
Not happy Left the Service Center very UNHAPPY. I bought several vechiel and had service done many time at this dealership location. Left this time and probab Left the Service Center very UNHAPPY. I bought several vechiel and had service done many time at this dealership location. Left this time and probably will not be back for service. Ej Ford More
Recall work Car was delivered to dealer on time for air bag recall, 11 am and work was not complete until 5:15. Also had other items to address but length of rec Car was delivered to dealer on time for air bag recall, 11 am and work was not complete until 5:15. Also had other items to address but length of recall work negated time to complete. What ever work was done has affected the operation of the am/FM antennae? More