
Casey Kia
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Everyone was professional and caring. They found exactly Everyone was professional and caring. They found exactly what I was looking for and did everything they could do help me get it. Would recommend! Everyone was professional and caring. They found exactly what I was looking for and did everything they could do help me get it. Would recommend! More
Charles was very welcoming to my daughter and I during our search for a new vehicle. His has great customer service skills and takes pride in his career. I would definitely recommend him as a salesman at our search for a new vehicle. His has great customer service skills and takes pride in his career. I would definitely recommend him as a salesman at Casey Kia. More
We were at Casey Kia to buy a brand new car and it couldn’t have been a greater experience than what it was. Adriana was very knowledgeable and helped us to the best of her abilities and so did the G. couldn’t have been a greater experience than what it was. Adriana was very knowledgeable and helped us to the best of her abilities and so did the G.M there. I can’t recommend Casey Kia enough! Absolute world class service! Thank you guys! More
Charles was amazing, very knowledgeable and very helpful! I will recommend anyone looking for a car to go see him!! he made everything very simple and Easy to understand. I will recommend anyone looking for a car to go see him!! he made everything very simple and Easy to understand. More
Christian and Sam at Casey Kia in Newport News did an amazing job. They both provided top notch customer service and went out of their way to help us. amazing job. They both provided top notch customer service and went out of their way to help us. More
Appreciate unexpected extras! For Christmas I told my 90 -year-old father I would get his car inspected and pay for any repairs or maintenance.As soon as I drove in,I was attended For Christmas I told my 90 -year-old father I would get his car inspected and pay for any repairs or maintenance.As soon as I drove in,I was attended to and service on car started.Repair shop clean and impressive.The state inspection was free as well as a great wash and vacuum,including tires and rims.I was quite proud to return his car to dad looking so good.All employees were top notch friendly. More
Wonderful Experience My husband and I recently purchased a 2016 Chevy Suburban from Casey Kia Newport News. We felt as though our salesman, Jacob Hernandez, was honorable My husband and I recently purchased a 2016 Chevy Suburban from Casey Kia Newport News. We felt as though our salesman, Jacob Hernandez, was honorable and trustworthy. He was knowledgeable about the dealership (what perks they offered as far as purchasing a used car), as well as the vehicle we purchased. Mr. Hernandez did not pressure us at all. He did, however, reassure us that regardless of our choice in vehicles, he would make sure we received the best price possible. Jacob was very personable and made us feel comfortable. When we are ready to purchase a truck, we are going to go back to Casey Kia and let Jacob know what we want and leave the rest up to him! More
Good availability of appointments, waiting room is nice (TV a little loud) . Greeted promptly with a smile, welcomed to service area addressed directly by name very nice touch. (TV a little loud) . Greeted promptly with a smile, welcomed to service area addressed directly by name very nice touch. More
Charles is an honest and reliable salesmen. I appreciate how he made my car buying experience much easier. I recommend Charles if your in the market to purchase a vehicle. He goes above and beyond to make y how he made my car buying experience much easier. I recommend Charles if your in the market to purchase a vehicle. He goes above and beyond to make you feel comfortable with your purchase. More