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Casey Kia

Newport News, VA

4.8
1,524 Reviews
Casey KIA is located in Newport News, VA! We have over 700 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer a warranty on new and pre-owned vehicles called the Casey Carefree Guarantee. You can trust that you and your vehicle will be taken care of at Casey KIA. Casey KIA service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Casey KIA service your vehicle. We have factory-trained technicians and a new modern facility including Wi-Fi while you wait. Ask your service advisor if you need transportation while your vehicle is in service. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry and also offer superior pricing on any advertised parts and service! Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Casey KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Newport News, VA facility.
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11999 Jefferson Ave

Newport News, VA

23606

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Showing 1,524 reviews

May 11, 2020

I'm so thankful I came to Casey and had the pleasure of buy a automobile from you guys. With lest than perfect credit I went to Pomoco, where the credit shamed me Casey Kia made me feel hopeful. Charles Ar More

by ronnelljohnson4
Recommend Dealer
Yes
Employees Worked With
Charles Archer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2020 -

Casey Kia responded

Thank you so much Ronnell for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer. It is our goal to provide all of the information to our customers to make a well informed decision. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

May 09, 2020

If I could give Charles 20 stars, I’d start there. I drove from Massachusetts all the way down to Virginia in order in to look at a 2014 Nissan Murano. Charles was incredibly informative. He explained a More

by Mcollierr
Recommend Dealer
Yes
Employees Worked With
May 09, 2020 -

Casey Kia responded

WOW!!! Thank you so much Morgan for the five star review! We are extremely grateful for the opportunity to earn your business on the purchase of your 2014 Nissan Murano. I am also grateful for the referral from your Mom Amy Sholar. We strive to exceed the expectations of all of our guests with radical hospitality. Also thank you for the wonderful endorsement of Charles Archer! We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything! Sincerely, Roberto A. Dial- General Manager

May 09, 2020

The Best of the Best! I have purchased 2 cars from Casey Kia and when my daughter was in the market for her first solo car purchase, I did not hesitate to contact the GM, R More

by Amy J.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto A. Dial
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Archer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2020 -

Casey Kia responded

WOW!!! Thank you so much Amy for the five star review! We are extremely grateful for the opportunity to earn your business again on the purchase of your brand new 2020 KIA Soul. I appreciate your loyalty and commitment of doing business with me! Also thank you for the wonderful endorsement of Charles Archer! We strive to exceed the expectations of all of our customers with radical hospitality. I look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything! Sincerely, Roberto A. Dial- General Manager

May 06, 2020

I just got my second car from Casey Kia. I love how well they listen to you and work with you to get what you want and get you the beat price. I sold my 2019 Kia Rio to upgrade to a 202 Kia Soul. Jacob and More

by Claire
Recommend Dealer
Yes
Employees Worked With
Roberto A. Dial
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Martinez F.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Saleem
May 09, 2020 -

Casey Kia responded

Thank you so much Claire for the five star review! We are extremely grateful for the opportunity to earn your business for the second time on the purchase of your brand new 2020 KIA Soul. Also thank you for the positive endorsement of Jacob Martinez and Sam Saleem. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial- General Manager

May 02, 2020

Charles was very knowledge and was extremely considerate of my time. He is very professional and took extra care regarding social distancing. I look forward to my next purchase through Casey Kia and work More

by Km_barkley
Recommend Dealer
Yes
Employees Worked With
Charles Archer
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katie Gilbert is always a pleasure to work with.
May 02, 2020 -

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the positive endorsement of Charles Archer. It is our goal to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

May 02, 2020

I had the pleasure of meeting , and dealing eith both Charles Archer and Jeff Finch and found them both very professional and transparent. I highly recommend both of there gentlemen and have recommended More

by Keith
Recommend Dealer
Yes
Employees Worked With
Roberto A. Dial
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Archer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Finch
May 02, 2020 -

Casey Kia responded

Thank you so much Keith for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the positive endorsement of Charles Archer and Jeffrey Finch. It is our goal to exceed the expectations of all of our customers with radical hospitality. Please let me know if you need anything in the future. Sincerely, Roberto A. Dial- General Manager

May 01, 2020

THE BEST dealership I have ever been to by far. I have had the worst experience the past week with other locations and struggling without a car. Even though my car was worth nothing and still owed way too More

by Elana Machado
Recommend Dealer
Yes
Employees Worked With
Jacob Martinez F.
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2020 -

Casey Kia responded

WOW!!! Thank you so much for the five star review Elana. We are extremely grateful for the opportunity to earn your business on the purchase of your brand new 2020 KIA Forte GT. Also thank you for positive endorsement of Jacobo Martinez. It is our goal to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Please let me know if you need anything. Sincerely, Roberto A. Dial- General Manager

April 30, 2020

Mr Charles is a wonderful salesman. Again for the second time around i left Casey feeling satisfied and happy with my new vehicle. Thank you. More

by Berry
Recommend Dealer
Yes
Employees Worked With
Charles Archer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2020 -

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer. It is our goal to exceed the expectations of all of our customers with radical hospitality. Please let me know if you need anything in the future. Sincerely, Roberto A. Dial- General Manager

April 30, 2020

I am a first time buyer and Kaitlin was very helpful during the whole process she helped me and my wife purchase our new 2021 Kia Seltos. The process wasn’t too slow or to fast. She made sure to talk ab More

by Calican71733
Recommend Dealer
Yes
Employees Worked With
Kaitlin Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Saleem
Apr 30, 2020 -

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business on the purchase of your brand new 2021 KIA Seltos. Also thank you for the wonderful endorsement of Kaitlin Fields. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

April 29, 2020

Jacob was absolutely fantastic! He was very patient with us and was extremely professional! Worked with our budget and made it all happen! It was a long process but still was really smooth. Best dealership More

by Genar87
Recommend Dealer
Yes
Employees Worked With
James Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Martinez F.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert (cannot recall last name), he was super helpful too!
Apr 30, 2020 -

Casey Kia responded

Thank you so much Eugenia for the five star review! We are extremely grateful for the opportunity to earn your business on the purchase of your 2019 KIA Niro and 2020 KIA Forte. Also thank you for the wonderful endorsement of Jacobo Martinez and Robert Duncan. We strive to exceed the expectations of all of our customers with radical hospitality. We look forward to taking care of all of your automotive needs in the future. Sincerely, Roberto A. Dial- General Manager

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