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Casey Kia
Newport News, VA
1,524 Reviews
Casey KIA is located in Newport News, VA! We have over 700 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer a warranty on new and pre-owned vehicles called the Casey Carefree Guarantee. You can trust that you and your vehicle will be taken care of at Casey KIA.
Casey KIA service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Casey KIA service your vehicle. We have factory-trained technicians and a new modern facility including Wi-Fi while you wait. Ask your service advisor if you need transportation while your vehicle is in service. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry and also offer superior pricing on any advertised parts and service! Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Casey KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Newport News, VA facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,524 reviews
August 05, 2020
Jamie Reeves was awesome, very informative and personable. She helped with the information i needed to make a decision on what decision would best work for me and my family. personable. She helped with the information i needed to make a decision on what decision would best work for me and my family. More
by Prinseyabagby88
Employees Worked With
Jamie Reeves
August 02, 2020
Jacob M is such a great salesman he was so beyond patient and extremely kind to us. I have nothing but great words of gestures toward Jacob. Casey Kia will forever prosper as long as they have understanding, and extremely kind to us. I have nothing but great words of gestures toward Jacob. Casey Kia will forever prosper as long as they have understanding, kind, and caring employees like Jacob and Sam. Thanks again for working with us. More
by Mrs.Church
August 01, 2020
I have never had a nearly new car ever! Mr Archer was awesome the Casey Kia is now family I will tell everyone to come here! awesome the Casey Kia is now family I will tell everyone to come here! More
by jaejas2hands
Employees Worked With
July 31, 2020
Great experience from the time I came to the time I left. Had the pleasure of working with Johnnie Jordan and boy was he full of energy and excitement. Was able to help me get into a beautiful 2021 Kia K5. M Had the pleasure of working with Johnnie Jordan and boy was he full of energy and excitement. Was able to help me get into a beautiful 2021 Kia K5. Management and finance team were a pleasure to work with. Would highly recommend this dealership and Johhnie for your new or used Kia needs! More
by mlava1018
Employees Worked With
Other Employees :
Aaron McGiffin, Sam Saleem
July 30, 2020
Jacob was SUPER helpful. Very knowledgeable about the cars we were interested in and made everything very convenient, even picking us up from our hotel since we didn’t have any way to get to the dealersh cars we were interested in and made everything very convenient, even picking us up from our hotel since we didn’t have any way to get to the dealership. Everyone at Casey Kia was amazing (from getting most of the paperwork done on the phone and over email in advance so we didn’t have to spend so much time in the dealership, to getting us the best deal on exactly the type of car we were looking for). I really loved that everyone helping us was very direct and helped me find what I wanted instead of pushing me to something. Else I did not want. Thank you Jacob and Aaron from Casey Kia!! More
by Lizzyloo16
July 28, 2020
Excellent customer service! I really appreciate the time that is taken to ensure that every need and want is taken care of. Jacob is an awesome asset and if he was available I would higher him. that is taken to ensure that every need and want is taken care of. Jacob is an awesome asset and if he was available I would higher him. More
by DP
July 28, 2020
Great customer service. They are respectful and honest. Johnnie, Sam and Aaron helped me and my family get the vehicle we needed at a price we could afford. Johnnie, Sam and Aaron helped me and my family get the vehicle we needed at a price we could afford. More
by alex1077
July 28, 2020
Charles archer was a great salesman. He pointed me in the right direction for a new car. He is knowledgeable with a lot of experience! right direction for a new car. He is knowledgeable with a lot of experience! More
by Martielese
Employees Worked With
July 26, 2020
Had a appointment to get service done to my 2017 Sorento. My husband and I was greeted by Jacob Martinez. He is a really nice and pleasant person to deal with. He helped my husband by putting me in a 2020 S My husband and I was greeted by Jacob Martinez. He is a really nice and pleasant person to deal with. He helped my husband by putting me in a 2020 Sorento S with a lot of wonderful features. I truly recommend Jacob Martinez. More
by wyette38
Employees Worked With
July 25, 2020
Mr. Charles was very knowledgeable, informative, respectful, understanding, and caring. He helped me so much and a value to the people that walks into Casey KIA. respectful, understanding, and caring. He helped me so much and a value to the people that walks into Casey KIA. More
by Steenie1221
Employees Worked With
