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Casey Kia
Newport News, VA
1,524 Reviews
Casey KIA is located in Newport News, VA! We have over 700 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer a warranty on new and pre-owned vehicles called the Casey Carefree Guarantee. You can trust that you and your vehicle will be taken care of at Casey KIA.
Casey KIA service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Casey KIA service your vehicle. We have factory-trained technicians and a new modern facility including Wi-Fi while you wait. Ask your service advisor if you need transportation while your vehicle is in service. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry and also offer superior pricing on any advertised parts and service! Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Casey KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Newport News, VA facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,524 reviews
October 20, 2020
Johnnie was great and made the whole experience very pleasant. I was very happy with the support! Thank you for helping me get my new car!! pleasant. I was very happy with the support! Thank you for helping me get my new car!! More
by keonta.ridges
October 16, 2020
Omg. Dealing with this dealership was a pleasure..... not one lie! Treated my husband and I like royalty! Thank you again. My forever dealership. I wish there were more stars to give them. Sam and R one lie! Treated my husband and I like royalty! Thank you again. My forever dealership. I wish there were more stars to give them. Sam and Ryan are wonderful. More
by Cmlgrc13
Employees Worked With
Sam Saleem
October 13, 2020
Aaron was great!! I got everything I was looking for plus more!! You have my future business!! We were not able to drive the car home but they got it there for us. Much appreciated. Thanks Sam also!! James more!! You have my future business!! We were not able to drive the car home but they got it there for us. Much appreciated. Thanks Sam also!! James was phenomenal!! More
by Ohmofavor
October 13, 2020
Aaron did a wonderful job I told him what I was looking for and where I needed to be and he worked with me to get it done. I greatly appreciate that he made getting a new car a smooth process and didn’t ma for and where I needed to be and he worked with me to get it done. I greatly appreciate that he made getting a new car a smooth process and didn’t make me feel like he was being pushing. Highly recommended him and Sam was wonderful More
by SettaK
Employees Worked With
Aaron McGiffin, Sam Saleem, Aaron Arrington
October 12, 2020
Thank you Mr. Charles Archer for great customer service. I have been searching for reliable transportation to accommodate my family. Several dealer ships, two others failed to listen to my needs. I was offe I have been searching for reliable transportation to accommodate my family. Several dealer ships, two others failed to listen to my needs. I was offered everything but what I required. I must say not only were you attentive, and patient but you made me feel my buying power was as good as anyone else. That's very important during an intimidating process. I received great warranties, and great financing as well! This purchase does not feel like a burden but freedom! More
by Onneica Blakeney
Employees Worked With
October 11, 2020
My husband and I love Casey Kia, and the Casey auto groups in general! We have bought 3 vehicles from the Casey dealerships, two at Casey Kia from Johnnie and we have been blown away Every. Single. Tim groups in general! We have bought 3 vehicles from the Casey dealerships, two at Casey Kia from Johnnie and we have been blown away Every. Single. Time. Johnnie and the management team have given us some amazing deals, and make sure you get the car you WANT at a price or payment you can afford. With our latest car purchase, Johnnie was the first person I called after becoming a victim of circumstance, and he truly shows how much he cares about his old and new clients! My husband and I cannot recommend him enough. More
by ALundy
Employees Worked With
October 11, 2020
A professional experience with all encountered. Was able to take the time to learn about the models and eventually purchased a Soul S, having had the opportunity to take one home overnight. to take the time to learn about the models and eventually purchased a Soul S, having had the opportunity to take one home overnight. More
by Happy Camper
Employees Worked With
Other Employees :
Aaron McGiffin, Sam Saleem, Karla Tristani
October 06, 2020
Mr. Arrington was very professional and provided me with the best deal for my brand new 2021 Kia K5. I would recommend any customer to visit Mr. Arrington to purchase their new car. the best deal for my brand new 2021 Kia K5. I would recommend any customer to visit Mr. Arrington to purchase their new car. More
by Jhollemon
October 06, 2020
Jacob and Sam were both very professional and courteous. Jacob walked us through every part of the Telluride and answered every question we could throw at him...and we had a LOT of questions. The entire “vi Jacob walked us through every part of the Telluride and answered every question we could throw at him...and we had a LOT of questions. The entire “vibe” of the dealership staff was cheerful and upbeat. A real pleasure to do business with. More
by BubblePuppy7
