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Casey Kia
Newport News, VA
1,524 Reviews
Casey KIA is located in Newport News, VA! We have over 700 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer a warranty on new and pre-owned vehicles called the Casey Carefree Guarantee. You can trust that you and your vehicle will be taken care of at Casey KIA.
Casey KIA service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Casey KIA service your vehicle. We have factory-trained technicians and a new modern facility including Wi-Fi while you wait. Ask your service advisor if you need transportation while your vehicle is in service. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry and also offer superior pricing on any advertised parts and service! Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Casey KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Newport News, VA facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,524 reviews
December 17, 2020
Jacob was very friendly and knowledgeable about the vehicle I wanted to buy. The process went very smoothly. Will trust him with my next purchase. vehicle I wanted to buy. The process went very smoothly. Will trust him with my next purchase. More
by Sandyb2u
December 15, 2020
My service representative Christina Allen is awesome. She explained everything that was done with my car and recommended other maintenance that needs attention. She worked closely and in tandem with the mast explained everything that was done with my car and recommended other maintenance that needs attention. She worked closely and in tandem with the master mechanic More
by nplopez071426
Employees Worked With
Christina Allen
December 12, 2020
Amazing dealership everybody is friendly and efficient was able to get a brand new car in only a matter of minutes if I had to choose any dealership it would be this one was able to get a brand new car in only a matter of minutes if I had to choose any dealership it would be this one More
by Jasonmaxxx11
Employees Worked With
Other Employees :
Orlando Vincent, Karla Tristani, Forrest Eversole, Diana Johnson
December 11, 2020
Jacob was more than helpful, he’s definitely more of a blessing! I couldn’t imagine an easier transaction! Jacob took his time listening to me, my concerns and made sure any questions I had were answered. blessing! I couldn’t imagine an easier transaction! Jacob took his time listening to me, my concerns and made sure any questions I had were answered. I’ve never felt so taken care of and I could not have left happier! As I tell everyone 10/10 recommend going to Jacob for your next new or used car! More
by Jbenardo10
Employees Worked With
Other Employees :
Robert Duncan
December 07, 2020
Extremely professional and took my concerns seriously. I walked in and was helped almost immediately and he was super respectful. I would come back just for him next time I want a car walked in and was helped almost immediately and he was super respectful. I would come back just for him next time I want a car More
by Madifulf5
December 06, 2020
He was extremely knowledgeable. We have been driving vehicles and I have never had a sales person be that wonderful! He was amazing! He told me everything I wanted to know and more! Great Job! vehicles and I have never had a sales person be that wonderful! He was amazing! He told me everything I wanted to know and more! Great Job! More
by Mrsfalse
Employees Worked With
December 06, 2020
Professional service. Great sales of vehicle overview. Detailed explanations of vehicle quality and works. Jacob did an excellent job with vehicle orientation and was very professional. Detailed explanations of vehicle quality and works. Jacob did an excellent job with vehicle orientation and was very professional. More
by Calvin
Employees Worked With
December 05, 2020
A man of his word!! Didn't stop until we left with a car!! Highly recommended place and salesman!!! Absolutely best experience in car buying!!! car!! Highly recommended place and salesman!!! Absolutely best experience in car buying!!! More
by AJeffries
December 04, 2020
I can't explain in 25 words on how helpful and professional Johnnie was. This was the best experience I've had buying a car he did everything to help us drive away in a vehicle. He deserves nothin professional Johnnie was. This was the best experience I've had buying a car he did everything to help us drive away in a vehicle. He deserves nothing but greatness. More
by mrhavoc82
December 04, 2020
Johnnie Jordan Jr was fabulous. He was more than a sales consultant. He kept me at peace during the entire process. He kept me at ease and a steady smile on my face. Sam S. was great as well. They both made consultant. He kept me at peace during the entire process. He kept me at ease and a steady smile on my face. Sam S. was great as well. They both made sure I left with the car I wanted. More
by La’Kisha Broughton
