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Casey Kia
Newport News, VA
1,492 Reviews
Casey KIA is located in Newport News, VA! We have over 700 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer a warranty on new and pre-owned vehicles called the Casey Carefree Guarantee. You can trust that you and your vehicle will be taken care of at Casey KIA.
Casey KIA service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Casey KIA service your vehicle. We have factory-trained technicians and a new modern facility including Wi-Fi while you wait. Ask your service advisor if you need transportation while your vehicle is in service. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry and also offer superior pricing on any advertised parts and service! Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Casey KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Newport News, VA facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,492 reviews
August 23, 2023
Charles was professional and very helpful with our car purchase! Highly recommend visiting him for your next car purchase. purchase! Highly recommend visiting him for your next car purchase. More
by nana13770
August 21, 2023
Charles Archer was very professional and made the Price family feel like we were part of the Kia family. He took the time to explain everything to my daughter on her new 2023 Kia Soul. We will definitely p family feel like we were part of the Kia family. He took the time to explain everything to my daughter on her new 2023 Kia Soul. We will definitely purchase our next Kia vehicle with the assistance of Charles Archer. More
by jprice1
Employees Worked With
August 11, 2023
All questions were clearly answered, very professional, non-pushy and worked with me to get the deal on a new Kia that worked for me. non-pushy and worked with me to get the deal on a new Kia that worked for me. More
by KasinR
Employees Worked With
August 08, 2023
Great, didn’t give a run around , straight to the point with care and focus on my goal coming in today. I am fully satisfied and thank you again CHARLES! Will recommend him for sure! with care and focus on my goal coming in today. I am fully satisfied and thank you again CHARLES! Will recommend him for sure! More
by rafael.murillo4224
Employees Worked With
August 06, 2023
Charles listened and understood exactly where I was coming from, so that led me to buying an amazing car. He was so helpful, and I’ll recommend him to anyone looking for a car. As a first time owner, h coming from, so that led me to buying an amazing car. He was so helpful, and I’ll recommend him to anyone looking for a car. As a first time owner, he made the process extremely seamless and painless. Though I was quite nervous, he eased those worries quickly. If you need a car, Charles is the guy! More
by vane
August 05, 2023
He was honest, fair and straight forward! GREAT SERVICE! If you’re looking for a car this is the guy to go to! GREAT SERVICE! If you’re looking for a car this is the guy to go to! More
by hannak
August 01, 2023
These words courteous, communicated, and efficient. They also showed me the patio area to relax in. They also showed me the patio area to relax in. More
by dr.deborahblanch
July 29, 2023
The staff especially Kaitlin were amazing friendly hardworking and informative about everything they made the process fun. hardworking and informative about everything they made the process fun. More
by tavazier
July 28, 2023
Amazing guy would definitely recommend him to anybody. If you need a vehicle this is the person to come see. If you need a vehicle this is the person to come see. More
by Chaz Loewen
Employees Worked With
July 27, 2023
Very responsive to customer needs. Good communication regarding car service / repairs. Capable and friendly service associates. Good communication regarding car service / repairs. Capable and friendly service associates. More
by Barefootkg
Employees Worked With
