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Casey Kia

Newport News, VA

4.8
1,545 Reviews
Casey KIA is located in Newport News, VA! We have over 700 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer a warranty on new and pre-owned vehicles called the Casey Carefree Guarantee. You can trust that you and your vehicle will be taken care of at Casey KIA. Casey KIA service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Casey KIA service your vehicle. We have factory-trained technicians and a new modern facility including Wi-Fi while you wait. Ask your service advisor if you need transportation while your vehicle is in service. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry and also offer superior pricing on any advertised parts and service! Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Casey KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Newport News, VA facility.
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11999 Jefferson Ave

Newport News, VA

23606

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Showing 1,545 reviews

September 16, 2025

Charles was very informative and patient with me. He took the time to show me all the cars I was interested in and gave me all the pros and cons for my family!! If I could give him more stars I would More

by navywife1010
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Archer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2025 -

Casey Kia responded

Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

September 15, 2025

Thank you SO VERY MUCH Charles! ! He was very welcoming and knowledgable in what he does! I had my eye on another vehicle but when he showed me the 2026 Carnival I was sold and we we More

by Caligrl_9140
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Archer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2025 -

Casey Kia responded

WOW!!! Thank you so much for the five star review! We are extremely grateful for the opportunity to earn your business on the purchase of your 2026 KIA Carnival. Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

September 09, 2025

Charles was very nice to work with. Went in with my young adult daughter to get her her first car and I gave him all the requirements and we were able to leave with a car perfect for he More

by cori.hernandez.tx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Archer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2025 -

Casey Kia responded

Thank you so much Cori for the five star review! We are extremely grateful for the opportunity to earn your business. Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

August 23, 2025

Once again I have received great service from Charles Archer and Casey Kia. Charles is very dedicated to his customers and is always a pleasure to work with! Thanks again Charles for your help with my re More

by Stella!
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Archer
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quarry Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2025 -

Casey Kia responded

Thank you so much Stella for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Thank you for your loyalty! Sincerely, Roberto A. Dial -General Manager

August 16, 2025

Always a great experience great customer service. Charles is always a pleasure to work with. I love this dealership and have bought vehicles from them many times and I will continue to come back to t More

by ANTHONY S ALLEVA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Archer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2025 -

Casey Kia responded

Thank you so much Anthony for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Thank you for your loyalty! Sincerely, Roberto A. Dial -General Manager

August 16, 2025

Helped me get a vehicle in ample amount of time and guided me through the process of getting me a vehicle. Outstanding at his job, and great at answering any questions that I had. More

by timmybatten8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Archer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2025 -

Casey Kia responded

Thank you so much Timmy for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

August 06, 2025

I want to thank Mr. Charles Archer for the great service that he gave me today he was on point and accurate with everything and I love doing business with him for the se More

by Monique402010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Archer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2025 -

Casey Kia responded

Thank you so much Monique for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

August 03, 2025

I just have to say how grateful I am for Charles! From the moment I walked into the dealership, he treated me with genuine kindness and made me feel completely at ease. He listened, he cared, and he More

by Charnele Banks
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roberto A. Dial
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Archer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Schmierer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2025 -

Casey Kia responded

Thank you so much Charnele for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

July 22, 2025

I recently went to Southern Kia in hopes of putting myself in a Kia Telluride. That experience was heart breaking and pretty sad to have no idea what was happening just them telling me I can’t do the c More

by L.evans
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Archer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2025 -

Casey Kia responded

WOW!!! Thank you so much Lauren for the five star review! We are extremely grateful for the opportunity to earn your business on the purchase of your 2025 KIA Telluride! Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

June 28, 2025

The best dealership in the world. Charles treated us like family, and not just buyers. Highly recommend this dealership More

by vic10390
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Archer
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2025 -

Casey Kia responded

Thank you so much Vic for the five star review! We are extremely grateful for the opportunity to earn your business! Also thank you for the wonderful endorsement of Charles Archer. We strive to exceed the expectations of all of our guests with radical hospitality. We look forward to taking care of all of your automotive needs in the future! Sincerely, Roberto A. Dial -General Manager

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