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Casey Kia
Newport News, VA
1,509 Reviews
Casey KIA is located in Newport News, VA! We have over 700 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer a warranty on new and pre-owned vehicles called the Casey Carefree Guarantee. You can trust that you and your vehicle will be taken care of at Casey KIA.
Casey KIA service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Casey KIA service your vehicle. We have factory-trained technicians and a new modern facility including Wi-Fi while you wait. Ask your service advisor if you need transportation while your vehicle is in service. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry and also offer superior pricing on any advertised parts and service! Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Casey KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Newport News, VA facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,509 reviews
February 13, 2025
Casey and Johnnie Jordan made the car leasing of our new KIA Sorento Hybrid smooth and easy KIA Sorento Hybrid smooth and easy More
by jdbcomc
February 12, 2025
I have been dealing with Casey Kia for about 11 years, My Salesman Charles Archer has always taken care of my needs. Salesman Charles Archer has always taken care of my needs. More
by Ralph Brummett
February 07, 2025
Charles was knowledgeable about the vehicle and answers all questions pertaining to the features and specifications of the Sportage. all questions pertaining to the features and specifications of the Sportage. More
by Bnjen1
Employees Worked With
January 31, 2025
Very kind, and patient. Very knowledgeable. Will recommend to anyone. Everyone here was very friendly. Very knowledgeable. Will recommend to anyone. Everyone here was very friendly. More
by loraleadewald
Employees Worked With
January 28, 2025
Took the vehicle in for broke clock spring and inspection, came back with outrageous estimate for stuff that didn't even need to be done. Rude service center never used it and won't be dumb enough inspection, came back with outrageous estimate for stuff that didn't even need to be done. Rude service center never used it and won't be dumb enough to go back for more EVER again. More
by Leohrtd1
Employees Worked With
January 25, 2025
Kia took really good care of me and I was happy with my results thank u kia results thank u kia More
by Monicalynch293
Employees Worked With
January 20, 2025
Charles is the most professional salesman I have met. The Lord worked everything to where I had a divine appointment with this gentleman. This man of God is very transparent and one of a kind! I recommen The Lord worked everything to where I had a divine appointment with this gentleman. This man of God is very transparent and one of a kind! I recommend him to everyone out there considering on purchasing a vehicle. A man full of knowledge and wisdom! More
by Kim Pierre
Employees Worked With
January 18, 2025
Mr. Charles Archer helped us to have a very pleasant experience with purchasing our new Vehicle. The process was very quick and seamless. He was very attentive to our needs in our car buying process. experience with purchasing our new Vehicle. The process was very quick and seamless. He was very attentive to our needs in our car buying process. More
by HPM
Employees Worked With
January 14, 2025
Charles is the best car dealer I have ever worked with. He took care of everything I wanted with no hassle I would definitely come back to him He took care of everything I wanted with no hassle I would definitely come back to him More
by lsantiful74
Employees Worked With
January 08, 2025
I had a wonderful experience with Mr. Charles. He made what I thought would be a stressful experience pleasant and enjoyable. I ended up leaving with a car greater than what I initially e Charles. He made what I thought would be a stressful experience pleasant and enjoyable. I ended up leaving with a car greater than what I initially expected! He worked diligently and helped me to keep a positive attitude throughout my experience. I can in and met a salesperson and left with a friend. My family and I thank you Mr. Charles for helping us to attain a reliable, technologically up to date vehicle with a great warranty that we absolutely love. More
by Talia Simms
