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Casey Kia
Newport News, VA
1,490 Reviews
Casey KIA is located in Newport News, VA! We have over 700 pre-owned cars, trucks, vans and SUVs in stock to choose from! If you want it, we have it. Let us know what you are shopping for and we will find it. In addition, we offer a warranty on new and pre-owned vehicles called the Casey Carefree Guarantee. You can trust that you and your vehicle will be taken care of at Casey KIA.
Casey KIA service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Casey KIA service your vehicle. We have factory-trained technicians and a new modern facility including Wi-Fi while you wait. Ask your service advisor if you need transportation while your vehicle is in service. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry and also offer superior pricing on any advertised parts and service! Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Casey KIA, we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Newport News, VA facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,490 reviews
November 19, 2024
Mr.Charles was the best salesman that I’ve ever worked with very understanding and helps where he can thank you ! with very understanding and helps where he can thank you ! More
by LaAmbria Hutton
Employees Worked With
November 15, 2024
Knowledgeable, professional, and put customer needs first. Provided a great car-buying experience. Will return for future purchases. first. Provided a great car-buying experience. Will return for future purchases. More
by audreyamarshall
Employees Worked With
November 11, 2024
Charlie was very helpful and knowledgeable about the vehicles. He did not pressure me and only show me what I was asking for. You must be very proud to have him work for the company. vehicles. He did not pressure me and only show me what I was asking for. You must be very proud to have him work for the company. More
by lorac102
Employees Worked With
November 09, 2024
Charles was outstanding in answering all my questions. He was very knowledgeable and friendly with the purchase of my car. I can’t thank him enough. I’m so happy with sales What a deal He was very knowledgeable and friendly with the purchase of my car. I can’t thank him enough. I’m so happy with sales What a deal More
by kmcdougall182
Employees Worked With
November 09, 2024
Charles was great in every way, my wife and I could not of had a better person to help us. I will recommend Charles and Casey Kia to all our friends. We know you have a great service department since we ha of had a better person to help us. I will recommend Charles and Casey Kia to all our friends. We know you have a great service department since we had our 2023 Telluride serviced at your location. Please thank Charles and all your team for us. More
by Pquimby50
November 08, 2024
My sale was quick and painless. Charles took the time to explain all the features and answered all my questions. I look forward to enjoying my new car and working with Kia in the fu Charles took the time to explain all the features and answered all my questions. I look forward to enjoying my new car and working with Kia in the future. More
by eemmett971
Employees Worked With
November 02, 2024
Straight to the point salesman very helpful aim to please. Wanted to make things right for customer? They wanted to make things right to make up for the last bad experience from other dealership . please. Wanted to make things right for customer? They wanted to make things right to make up for the last bad experience from other dealership . More
by curryingramsr
Employees Worked With
October 25, 2024
Came in after work and he made the entire process quick,easy, and pain free quick,easy, and pain free More
by tyeherb94
Employees Worked With
October 14, 2024
Charles was great, really stream lined the entire process and didn’t try to pull my leg and didn’t try to pull my leg More
by Jamesbowlsbey2011
Employees Worked With
October 10, 2024
I was desperately in need of an automobile. I am an 80 yr. old widow. With my age and credit history, I knew it would be difficult to get a car financed. Lucky for me! From the minute I walked I am an 80 yr. old widow. With my age and credit history, I knew it would be difficult to get a car financed. Lucky for me! From the minute I walked in the door, I was greeted professionally. The super nice, very professional salesman CHARLES ARCHER came to my rescue, and within several hours, I drove off the lot with a used car. Everyone in the dealership was professional, yet very friendly. I'm grateful to each one who helped me. I would have liked to have purchased a new vehicle, but that was impossible. I know nothing of cars, except they need gas and oil changes, so I hope I got a good used car; time will tell. More
by Sue
