
Casey BMW
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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2020 M340i XDrive My car buying process started when I was kindly greeted by Kellen in early April/2020. I was on the lot "looking" around, and didn't really intend on My car buying process started when I was kindly greeted by Kellen in early April/2020. I was on the lot "looking" around, and didn't really intend on buying any new cars in the near future. I made it clear to Kellen that I wasn't in need of a vehicle, but that I was just looking to compare BMW to my 2018 fully loaded VW. I informed Kellen that I was interested in test driving a 2020 M340i and he informed me that there was only one on their lot. I test drove it with Kellen, and immediately fell in love. I informed Kellen that I fell in love with the vehicle, but wanted some more features on the car than the one on the lot had. Kellen began assisting me in looking everywhere to find the right one. This process took several days and finally I was able to find one about two hours away at another dealership. I Informed Kellen, and requested that it be transported to Casey. It was delivered about 3 weeks later, but it wasn't what I thought it was. Kellen and I then worked a deal on a custom build straight from Germany. Deal was negotiated, order placed, and the wait began. After almost a month of waiting and no news due to Covid-19 shutting everything down, I asked Kellen if we could find something somewhere else as time was moving at a snails pace from Germany in regards to re-opening the factory. I began speaking with Lloyd, the GM of Casey BMW, who located a M340i XDrive in Utah that had just been delivered from Germany. I worked with Kellen and Lloyd to get that car immediately delivered. This process once again took several weeks. Upon delivery, Kellen was great in getting the car cleaned up and placed in the showroom. I requested some specific items like no front mounted license plate and no dealership recognizable decals on the car and it was all done properly. This was my first purchase through Casey BMW and Kellen made it clear that he was there for the customer during the entire process. I would recommend Kellen to any future buyer. Kellen was great to work with and helped me obtain my dream car with a great financing plan and a great price. After 3 months of back and forth between price negotiating and finding the right car, Lloyd and Kellen both made the process straight forward. Cameron Cruz 2020 M340i XDrive More
Joe is the best! Great car buying experience working with Joe. He took excellent care of me and made the dreaded used car buying experience enjoyable. Highly recommen Great car buying experience working with Joe. He took excellent care of me and made the dreaded used car buying experience enjoyable. Highly recommend and look forward to working with him again some day in the future. Thank you, Joe! More
As it has always been since I first took my car to Casey BMW, my maintenance visit was friendly and relatively quick. The entire team was pleasant and professional. Thank you and see you in October! BMW, my maintenance visit was friendly and relatively quick. The entire team was pleasant and professional. Thank you and see you in October! More
He is great.I am from New Jersey and I bought it completely online dealing with Kellen.He showed me pic and videos ..this was very helpful to decide to buy . completely online dealing with Kellen.He showed me pic and videos ..this was very helpful to decide to buy . More
Don Morrow at Casey BMW was exceptional. He was very knowledgeable about the cars and answered all of our questions. He made the car buying experience relatively painless. knowledgeable about the cars and answered all of our questions. He made the car buying experience relatively painless. More
They worked with me and overcame all my sales objections. The salesperson and sales manager both were fair and professional with no sales pressure or gimmicks. The salesperson and sales manager both were fair and professional with no sales pressure or gimmicks. More
I recently had my complementary annual safety inspection at Casey BMW. My service specialist was very professional, polite and honest. He checked with me on what needed to be done, when it was completed a at Casey BMW. My service specialist was very professional, polite and honest. He checked with me on what needed to be done, when it was completed and would be ready after my car had a complementary car wash and then when it was ready to go. It took more than an hour, but the waiting room is nice: I could easily do social distancing, the bathroom is always clean, outlets for phone and laptops and well stocked with snacks. More
If I had the $$ to make car buying a hobby I would buy only at Casey BMW! I got the BEST deal on a beautiful, brand-spanking new car that was built to my personal high maintenance expectations and had no only at Casey BMW! I got the BEST deal on a beautiful, brand-spanking new car that was built to my personal high maintenance expectations and had no idea it would be so fun and easy. Kellen, Lloyd and the entire Casey team are a fine group of courteous professionals and gave me a car buying experience that made me feel like I was their only customer! I might start hanging out at the dealership to keep the good vibes going! Stop reading the good reviews and do yourself a favor by getting your next vehicle at Casey BMW! More
Kellen made my car buying experience an enjoyable one. He was very knowledgeable about the vehicle, extremely professional, and very personable. He got the paperwork associated with buying my vehicle ready v was very knowledgeable about the vehicle, extremely professional, and very personable. He got the paperwork associated with buying my vehicle ready very fast and showed me some of the other vehicles on the lot while my new vehicle was being cleaned. I would definitely buy from Kellen and Casey BMW again! More
My buying experience with Casey Automotive was no less than perfect. Danny Aguilera recommended I use Kellen Poto as my salesman, & he was fantastic. Kellen was the perfect combination of being super chil than perfect. Danny Aguilera recommended I use Kellen Poto as my salesman, & he was fantastic. Kellen was the perfect combination of being super chill yet very knowledgeable. Dennis Grant, the finance officer, not only made the paperwork process seamless, we also chatted about our mutual love of EV’s. A big thank you to Danny, Kellen & Dennis, keep up the great work!! More