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Casey BMW
Newport News, VA
1,747 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home.
If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on!
• We are a family-run business with family values, and we care deeply about our reputation
• We offer state of the art facilities along the Peninsula, as well as one in Williamsburg
• We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else
• We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly
• Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi!
• Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives!
For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 1,747 reviews
July 03, 2020
Let me take a few minutes to say thank you Casey BMW for your service taking care of my auto. I am retired and concerned about catching this terrible virus, but your valet service eased my concern. I had m your service taking care of my auto. I am retired and concerned about catching this terrible virus, but your valet service eased my concern. I had moved out to Chesapeake and yet that was not a problem. YOU ALL ARE THE BEST!!! More
by Suejwhite
July 03, 2020
Superb job! Kellen made it happen with outstanding customer service! Personally I don’t like dealerships, but working with Kellen, Matt, and Dennis made the process painless and easy. I am satisfi customer service! Personally I don’t like dealerships, but working with Kellen, Matt, and Dennis made the process painless and easy. I am satisfied in my new car and I plan to spread the word! More
by erictdaniels@hotmail.com
Employees Worked With
Other Employees :
Matthew (management) Kudos to him!!
July 02, 2020
JonHenry Garcia and the sales staff were very professional and helpful. They took the time to listen, understand my situation and work with me.Outstanding staff and facility! professional and helpful. They took the time to listen, understand my situation and work with me.Outstanding staff and facility! More
by Pkson
Employees Worked With
June 30, 2020
This is my first BMW purchase and I’m so pleased!! The dealership worked with me to get us what we wanted within price. Our sales person, Laranda was very sweet and made us feel welcomed. Great service! W dealership worked with me to get us what we wanted within price. Our sales person, Laranda was very sweet and made us feel welcomed. Great service! Will be back in the future. More
by amberjoy
June 27, 2020
Great experience,great ride, great salesman I found an Audi my wife had been looking for on line at Casey Toyota. I talked to Joe Hargraves and he had it sent to Casey BMW for us to look at. Wh I found an Audi my wife had been looking for on line at Casey Toyota. I talked to Joe Hargraves and he had it sent to Casey BMW for us to look at. When it arrived ,Joe thought she was too dirty for us to see so HE goes to the prep department and cleaned it up. In a SUIT. It’s 93 degrees outside. Of course the vehicle was cleaned and gassed up for us to test drive. Test drive paperwork was quick and painless. We drove the vehicle for the night and we were sold! Back the next day to knock out paperwork and that was a breeze. Dennis Grant the FI manager was great also. We breezed through the financials and we’re on our way. If you ever need a vehicle see Joe Hargraves. He was awesome to deal with. Joe texted me to keep me up to date on the status of vehicle at all times. We pick her up Friday and she was all clean and sparkling even the exhaust pipes were spotless! Miles Casey was awesome also because I went to the Toyota store to pick up our other key. We love our new to us 2016 Audi SQ5! Thank you Casey Auto Group! More
by Bimmer and friend
June 25, 2020
Kellen is very knowledgeable and helpful. He went above and beyond in assisting me in finding the right car. He does an excellent job in follow up too. and beyond in assisting me in finding the right car. He does an excellent job in follow up too. More
by LisaT
Employees Worked With
June 24, 2020
Friendly, knowledgeable, not “pushy “, very professional. Could not have had a better car buying experience. I will definitely recommend Casey BMW to friends who want a BMW. professional. Could not have had a better car buying experience. I will definitely recommend Casey BMW to friends who want a BMW. More
by markshriver4
June 23, 2020
Helpful, professional, knowledgeable as always. Made the process smooth. Made sure I got the amenities I wanted when I ordered my car. Helpful when I turned in my leased X3 process smooth. Made sure I got the amenities I wanted when I ordered my car. Helpful when I turned in my leased X3 More
by Blambuth
June 20, 2020
Great Service from Mike Bullus Mike Bullus consistently provides excellent customer service. He answers my questions thoroughly, and I know exactly what to expect from my service a Mike Bullus consistently provides excellent customer service. He answers my questions thoroughly, and I know exactly what to expect from my service appointment. He knows the BMW product line well and makes suggestions on how to get the best from my BMW. I've been disappointed in other service experiences with a BMW dealership, but I don't have to worry about that with Mike at Casey. Thank you for extending great customer service. More
by Renee W
Employees Worked With
Mike Bullus
