Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Casey BMW
Newport News, VA
1,747 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home.
If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on!
• We are a family-run business with family values, and we care deeply about our reputation
• We offer state of the art facilities along the Peninsula, as well as one in Williamsburg
• We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else
• We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly
• Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi!
• Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives!
For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,747 reviews
August 01, 2020
Don and Lloyd were very accommodating. They spent a lot of time showing us various vehicle models. Their patience was instrumental in helping us build the perfect 2020 X6. of time showing us various vehicle models. Their patience was instrumental in helping us build the perfect 2020 X6. More
by Tdtimes
Employees Worked With
Donald Morrow
August 01, 2020
Really nice, personable, and friendly. Knew all the information about the car, or was able to get the information on more technical aspects I asked about. information about the car, or was able to get the information on more technical aspects I asked about. More
by hhartman
Employees Worked With
July 29, 2020
I am in my 70s and have to say this was the easiest car purchase I have ever made. Thanks to Shawn, Jon, David, Dennis and Lloyd. purchase I have ever made. Thanks to Shawn, Jon, David, Dennis and Lloyd. More
by Gericoshep
July 28, 2020
Kellen wasn’t phenomenal. He was not overbearing or pushy. He made the experience very easy and smooth for my wife and I on our X3 purchase. pushy. He made the experience very easy and smooth for my wife and I on our X3 purchase. More
by Rick8590
Employees Worked With
July 25, 2020
The car selection and purchase process went smoothly. The sales agent Kellen was very nice, professional, knowledgeable about our car selection and able to answer all of my special questions. the sales The sales agent Kellen was very nice, professional, knowledgeable about our car selection and able to answer all of my special questions. the sales manager Matthew was also helpful and professional. The delivery time was as promised. Overall the process went very well and I will certainly consider using this dealership again for my next car purchase. More
by Nadia
July 24, 2020
Very professional and knowledgable Every time I go to a Casey dealership, the experience and customer service are excellent and second to none! They are professional, knowledgeable, and Every time I go to a Casey dealership, the experience and customer service are excellent and second to none! They are professional, knowledgeable, and patient. I would recommend Casey's to anyone looking to purchase a vehicle. More
by Chrystal Harris
Employees Worked With
Jason Stamer
July 23, 2020
Simple visit for inspection Easy visit. It probably took more time to clean my car, which they did a great job on, than to do in the inspection . i was disappointed about the l Easy visit. It probably took more time to clean my car, which they did a great job on, than to do in the inspection . i was disappointed about the lack of masks in the service department. More
by davelender
Employees Worked With
Francine
July 23, 2020
It was a very smooth buying experience. Kellen was not pushy at all and worked to get me the best deal possible. Would use again! pushy at all and worked to get me the best deal possible. Would use again! More
by MTE
Employees Worked With
July 23, 2020
Very professional, would recommend to all. Very happy with Kellen and his helpful attention to my needs. Will use this dealership again for next car purchase. with Kellen and his helpful attention to my needs. Will use this dealership again for next car purchase. More
by antillmp
Employees Worked With
July 21, 2020
Kellen did a terrific job by calling me promptly as soon as a car arrives that he thinks would be a great fit! Kellen takes his time and no rush. as a car arrives that he thinks would be a great fit! Kellen takes his time and no rush. More
by andrewnumber1
Employees Worked With
