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Casey BMW
Newport News, VA
1,753 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home.
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Today:Open today 9:00 AM - 8:00 PM
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 1,753 reviews
September 19, 2020
The staff was very welcoming and accommodating, particularly Jon Garcia, the sales representative. My only complaint is with BMW and its owners manual. Very poorly prepared and very disappointing particularly Jon Garcia, the sales representative. My only complaint is with BMW and its owners manual. Very poorly prepared and very disappointing. More
by spedhd
Employees Worked With
September 19, 2020
Was well taking care of from start to finish; saw what i wanted and made and offer with no real haggling, pretty straight forward groups of guys. Got my vehicle detailed and a full tank of gas on the house wanted and made and offer with no real haggling, pretty straight forward groups of guys. Got my vehicle detailed and a full tank of gas on the house would def recommend Casey bmw for all your vehicle needs. More
by Lexus350
Employees Worked With
September 19, 2020
Mr. Joseph was very instrumental in the process of me getting the car of my dreams. Mr. "Joe" was very personable, patience, knowledgeable! If I ever wanted to upgrade or get another BMW, I will be aski getting the car of my dreams. Mr. "Joe" was very personable, patience, knowledgeable! If I ever wanted to upgrade or get another BMW, I will be asking for Mr. Joe! Also thank you to Mr. Dennis and Mr. Lloyd for their helping during this process! The entire staff at CASEY BMW was amazing! Thank you! More
by Bwade08
September 16, 2020
Thanks for providing exceptional service and thoroughly explaining all the features of the X4 M40i. You made my car buying experience easy and expeditious. Would recommend you to friends! explaining all the features of the X4 M40i. You made my car buying experience easy and expeditious. Would recommend you to friends! More
by Deshoniab
Employees Worked With
September 14, 2020
Second new BMW from Don and Casey in three months. Clearly my wife and I are pleased with both. Very pleasant experience on both the sales and service sides. Clearly my wife and I are pleased with both. Very pleasant experience on both the sales and service sides. More
by runyontrent
Employees Worked With
Donald Morrow
September 13, 2020
Excellent customer service. Ensured our requirements and needed were recognized during the selection process of a vehicle. Explained the features of the vehicle in detail. needed were recognized during the selection process of a vehicle. Explained the features of the vehicle in detail. More
by C Almond
Employees Worked With
September 05, 2020
Mike Bullus, Awesome customer service. There is no pressure additional services. They will advise you if a service is urgent and what can wait. Awesome pressure additional services. They will advise you if a service is urgent and what can wait. Awesome More
by Reniccat
Employees Worked With
Mike Bullus
September 02, 2020
Mr. Malta, was all around awesome and very knowledgeable about the car. thank you so much and it was a great experience. would recommend this dealership about the car. thank you so much and it was a great experience. would recommend this dealership More
by siddeequahgivens
Employees Worked With
Anthony Malta
August 25, 2020
Very Cordial and worked well with clients to get the best deal. Definitely would recommend to other perspective clients. Very pleased to have my new car. deal. Definitely would recommend to other perspective clients. Very pleased to have my new car. More
by Randib6
August 22, 2020
This is my first purchase of a BMW as I was previously a Ford customer. The staff at Casey BMW are outstanding. Kellen, Dennis and the young lady BMW genius who assisted me made this an easy choice and I wi Ford customer. The staff at Casey BMW are outstanding. Kellen, Dennis and the young lady BMW genius who assisted me made this an easy choice and I will definitely return to the dealership and recommend it whenever possible. More
by Mustang_zo
