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Casey BMW

Newport News, VA

4.8
1,703 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home. If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on! • We are a family-run business with family values, and we care deeply about our reputation • We offer state of the art facilities along the Peninsula, as well as one in Williamsburg • We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else • We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly • Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi! • Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives! For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
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12861 Jefferson Avenue

Newport News, VA

23608

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Showing 1,703 reviews

August 06, 2024

Wonderful experience! Highly recommend to anyone looking for the ultimate BMW customer service! Matt was wonderful, very patient and explained everything to us! More

by courtneybnp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Tankersley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Gooden
August 05, 2024

Very professional and knowledgable staff. Process was quick and easy. Will recommend to family and friends. More

by aloysiajohnson40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Tankersley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Casey BMW responded

It's wonderful to hear that you had such a positive experience with the staff at Casey BMW. Their professionalism and knowledge, coupled with a quick and easy process, clearly made a great impression on you. Your willingness to recommend them to family and friends speaks volumes about the quality of service you received. If there's anything specific you'd like to share about your experience or if you have any further feedback, feel free to let me know!

August 04, 2024

Our experience with Casey BMW was excellent. Alex Kennedy was knowledgeable, patient and professional. We are enjoying our new BMW. More

by ricketts
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexander Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scottie (do not know her last name) BMW Genius
Aug 06, 2024 -

Casey BMW responded

It's great to hear that your experience with Casey BMW was excellent! Alex Kennedy's knowledge, patience, and professionalism clearly made a positive impact on your car-buying journey. I'm glad to know that you're enjoying your new BMW. If you have any more details you'd like to share or need assistance with anything else, feel free to let me know!

August 01, 2024

Fantastic experience purchasing a new X5. Quick and easy online deal with minimal haggling. Highly recommend! More

by mshirlen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexxio Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Casey BMW responded

It's wonderful to hear about your fantastic experience purchasing a new X5 from Casey BMW! The quick and easy online deal with minimal haggling sounds ideal. Your high recommendation is a testament to the excellent service you received. If there are any specific features of the X5 you’re enjoying or any additional feedback you’d like to share, feel free to let me know!

July 29, 2024

Casey BMW and Alexxio made the car buying experience stress free and enjoyable. Once we agreed on everything and set up an appointment to sign the paperwork, they made it a quick and easy transaction. H More

by nicholaspalat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexxio Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Casey BMW responded

I'm delighted to hear that Casey BMW and Alexxio made your car-buying experience stress-free and enjoyable. It's great when the process is smooth and efficient, especially when it comes to finalizing the paperwork. Your recommendation of Alexxio will surely help others looking for a reliable and hassle-free car buying experience. If there are any particular aspects of the service you found especially noteworthy, feel free to share!

July 27, 2024

My purchase experience was excellent thanks to Alexxio. He was professional, knowledgeable, and made the entire experience great. World class service from a great human being. As long as he is selling vehi More

by JMTURRENTINE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emery Draughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexxio Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Gooden
Aug 06, 2024 -

Casey BMW responded

It’s fantastic to hear about your excellent experience with Alexxio at Casey BMW. His professionalism and knowledge clearly made a significant impact, providing you with world-class service. It's great to have someone you trust and can rely on for your vehicle purchases. If you have any other experiences or insights you'd like to share, feel free to let me know!

July 27, 2024

Sharonda was able to make a miracle car deal happen for me where other dealers that I've had previous relationships with, made me feel as if I had no shot at getting another car. Sharonda is such a God-sen More

by 1jaylamaq
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sharonda Plummer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julliana Parham
4.0
This rating includes all reviews, with more weight given to recent reviews.
Scottinae Hatchett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Casey BMW responded

It sounds like Sharonda went above and beyond to make your car deal happen, especially when others couldn't. Her ability to secure a deal where other dealerships failed speaks volumes about her expertise and dedication. It's wonderful to hear that she made such a positive impact on your car-buying experience. Your enthusiasm to refer friends and family to her is a testament to the exceptional service she provides. If there's anything specific she did that stood out, feel free to share more!

July 26, 2024

Sharonda was a God send. She called me just when I needed help the most. She was absolutely amazing. She knows her stuff and deserves every dollar she will make. Thank you Sh More

by Key
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sharonda Plummer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Casey BMW responded

It's wonderful to hear that Sharonda was so instrumental in helping you when you needed it most. Her knowledge and timing clearly made a significant difference in your experience. Your appreciation and recognition of her efforts are well-deserved. If there’s anything more you’d like to share about your experience or any other feedback, feel free to let me know!

July 24, 2024

Alexander Kennedy is a joy to work with as we navigated buying a new vehicle for our mom. He was attentive and thoughtful throughout the buying experience and I highly recommend seeking him out as a truste More

by Vicki22
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alexander Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Casey BMW responded

It's wonderful to hear that Alexander Kennedy provided such a positive and thoughtful experience while helping you buy a new vehicle for your mom. His attentiveness and dedication clearly made the process enjoyable and successful. Your recommendation highlights his value as a trusted Client Advisor at Casey BMW. If there’s anything specific about your experience with him that stood out or if you have any other feedback, feel free to share!

July 20, 2024

Matt and the team at Casey BMW made this process stress-free and seamless. It was truly one of the best automobile purchase/experiences I have had. More

by awilli12003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Hargraves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Tankersley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emery Draughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Casey BMW responded

It’s great to hear that Matt and the team at Casey BMW provided such a stress-free and seamless experience for your automobile purchase. It’s always rewarding to know that a significant purchase can be handled with ease and professionalism. Your positive feedback highlights their dedication to providing an excellent customer experience. If there’s anything more you’d like to share about your experience or any other assistance you need, just let me know!

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