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Casey BMW

Newport News, VA

4.9
1,716 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home. If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on! • We are a family-run business with family values, and we care deeply about our reputation • We offer state of the art facilities along the Peninsula, as well as one in Williamsburg • We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else • We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly • Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi! • Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives! For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
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12861 Jefferson Avenue

Newport News, VA

23608

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Showing 1,716 reviews

December 09, 2024

Great experience and very professional staff which made our buying experience an enjoyable one by far. More

by Newbuyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Casey BMW responded

It's great to hear that your buying experience was enjoyable and that the professionalism of the staff contributed to that! A smooth and positive experience really makes all the difference. Thank you for sharing your feedback, and I’m sure the team will appreciate hearing how much you valued their service. Enjoy your new vehicle!

December 01, 2024

Casey BMW did a great job making me feel welcome and answering all my questions. It was a good experience. More

by ashack5300
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JonHenry Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Casey BMW responded

It’s fantastic to hear that Casey BMW made you feel welcome and provided thorough answers to your questions! A good experience like that can really make a difference. Thank you for sharing your feedback, and I’m sure the team will be pleased to know they made such a positive impression!

November 29, 2024

Matt was a pleasure to work with and did everything to meet our needs. He took the time to learn about what features were important to us. He was both patient and thorough as we explored options, until w More

by Leerussellsgm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Tankersley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Casey BMW responded

It’s fantastic to hear that Matt took the time to understand your needs and provided thorough, patient assistance to find the perfect vehicle for you. It's clear he went above and beyond to ensure your satisfaction. I’m glad to hear your wife is so happy with the purchase! Thank you for sharing this positive feedback—Matt will surely appreciate it. Enjoy your new vehicle!

November 29, 2024

One of the best sales reps in BMW very pleasant patient and willing to help with every situation 10 ⭐️ More

by Lbitransport2021
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sharonda Plummer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Casey BMW responded

It’s wonderful to hear that your sales representative made such a positive impression with their patience and willingness to help! A 10-star experience is a fantastic endorsement. Thank you for sharing your feedback, and I’m sure the sales rep will be thrilled to hear how much you appreciated their service!

November 27, 2024

Seamless experience, quick efficient staff, great car selection, honest pricing, great communication, really happy with the car I got. More

by gb2394
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexxio Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Charnecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrin Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Casey BMW responded

It’s great to hear that you had such a seamless experience at Casey BMW! Efficient service, honest pricing, and clear communication are key to a positive car-buying experience. I'm glad you're happy with your new vehicle! Thank you for sharing your feedback. Enjoy your ride!

November 26, 2024

Aaron was very friendly and professional during my leasing experience. He answered all the questions I had regarding the vehicle and was very knowledgeable on the vehicles features and current incenti More

by JFarmer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Casey BMW responded

It’s wonderful to hear that Aaron provided such a friendly and professional leasing experience! His knowledge of the vehicle and current incentives clearly made a positive impact. Thank you for sharing your experience, and it sounds like you were in good hands with Aaron!

November 23, 2024

Great buying experience! Excellent customer service, smooth process, and love my car’s performance. Highly recommend More

by Adrianbaker40
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JonHenry Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Tankersley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Casey BMW responded

I'm glad to hear that your buying experience was so positive! It’s always great when the process is smooth, and it’s even better when the car exceeds expectations. Thank you for the high recommendation—enjoy the performance of your new car!

November 22, 2024

Matt was very helpful, detailed and communicative through the entire process. We are united working with him and wood definitely refer him to our friends. More

by triciarussell
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matthew Tankersley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Casey BMW responded

t’s wonderful to hear that Matt provided such a helpful, detailed, and communicative experience throughout your process. His approach clearly made a positive impact, and it’s great to know that you would recommend him to others. Thank you for sharing your experience!

November 22, 2024

Alexxio was amazing and he is the reason I chose to purchase a vehicle. He was very upfront and easy to deal with. He is a bonus to Casey BMW and will ensure many customers continue to return. More

by scottc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JonHenry Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexxio Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julliana Parham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Casey BMW responded

It’s great to hear that Alexxio made such a positive impact on your purchase experience! His upfront approach and ease in dealing with customers are truly valuable qualities. It’s clear he’s an asset to Casey BMW, and it’s wonderful that he helped make your decision to buy a vehicle an easy one. Thank you for sharing your feedback!

November 20, 2024

Thankful to come to the dealership and work with Alexander. He answered all my questions and took us for the test drive! He did not push me by being over bearing when I said I need to think on it bu More

by rayray92998
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexander Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Casey BMW responded

It’s great to hear that you had such a positive experience working with Alexander at Casey BMW! It sounds like he really made the process smooth and stress-free, respecting your space while providing the information you needed. Thank you for sharing, and I hope the rest of your car-buying journey continues to be just as seamless!

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