Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Casey BMW
Newport News, VA
1,710 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home.
If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on!
• We are a family-run business with family values, and we care deeply about our reputation
• We offer state of the art facilities along the Peninsula, as well as one in Williamsburg
• We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else
• We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly
• Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi!
• Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives!
For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,710 reviews
November 23, 2024
Great buying experience! Excellent customer service, smooth process, and love my car’s performance. Highly recommend Excellent customer service, smooth process, and love my car’s performance. Highly recommend More
by Adrianbaker40
November 22, 2024
Alexxio was amazing and he is the reason I chose to purchase a vehicle. He was very upfront and easy to deal with. He is a bonus to Casey BMW and will ensure many customers continue to return. purchase a vehicle. He was very upfront and easy to deal with. He is a bonus to Casey BMW and will ensure many customers continue to return. More
by scottc
November 22, 2024
Matt was very helpful, detailed and communicative through the entire process. We are united working with him and wood definitely refer him to our friends. the entire process. We are united working with him and wood definitely refer him to our friends. More
by triciarussell
Employees Worked With
November 20, 2024
Thankful to come to the dealership and work with Alexander. He answered all my questions and took us for the test drive! He did not push me by being over bearing when I said I need to think on it bu Alexander. He answered all my questions and took us for the test drive! He did not push me by being over bearing when I said I need to think on it but send me the work up so I can counter offer! lol thank you for this easy and friendly process. More
by rayray92998
Employees Worked With
November 20, 2024
We’re happy with how we’ve been treated at Casey BMW! Everyone we’ve dealt with has been friendly, knowledgeable and professional. We’re very excited about our new car! Everyone we’ve dealt with has been friendly, knowledgeable and professional. We’re very excited about our new car! More
by pnphileman
November 19, 2024
This was a tough deal to come to. But Matt Tankersley was great to deal with. And Jonhenry was also awesome to deal with. But Matt Tankersley was great to deal with. And Jonhenry was also awesome to deal with. More
by Kcwestmoreland
Employees Worked With
November 19, 2024
Dealership has always been a friendly and helpful place to shop. Staff is courteous and friendly. to shop. Staff is courteous and friendly. More
by johnston21
Employees Worked With
November 18, 2024
I had a great experience at Casey BMW from the minute I stepped on the lot. John Charnecki greeted me with a friendly professionalism and no pressure attitude. He was incredibly friendly, patient, attentiv stepped on the lot. John Charnecki greeted me with a friendly professionalism and no pressure attitude. He was incredibly friendly, patient, attentive and genuinely listened to me. He worked hard to find the right car for me and provided all the information to get that. He even offered to stay late and helped me on his off hours with questions I had. John was a pleasure to work with, he made the whole process easy and stress free and helped me find the perfect fit. I highly recommend if you are looking to buy a car and want a seamless experience ask for John Charnecki! More
by lynzm22
Employees Worked With
November 18, 2024
Alex was a pleasure to work with. He was a real expert on the x7. He really helped us make the best choices when building our our car. I highly recommend Alex when shopping for a BMW He was a real expert on the x7. He really helped us make the best choices when building our our car. I highly recommend Alex when shopping for a BMW 👍👍👍 More
by Mike
Employees Worked With
November 17, 2024
Alex was great as was the business manager. And both were so kind. And I love my new car. The only negative comment I have is that it took us 4 hours to complete the deal. With my last car I co And both were so kind. And I love my new car. The only negative comment I have is that it took us 4 hours to complete the deal. With my last car I completed the entire deal online and spent just 30 minutes at the dealership. Next time I’ll come better prepared with what I like so I can complete the deal online. More
by karendailey3636
Employees Worked With
