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Casey BMW

Newport News, VA

4.8
1,704 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home. If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on! • We are a family-run business with family values, and we care deeply about our reputation • We offer state of the art facilities along the Peninsula, as well as one in Williamsburg • We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else • We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly • Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi! • Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives! For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
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12861 Jefferson Avenue

Newport News, VA

23608

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Showing 1,704 reviews

December 31, 2023

Denisha was very kind, very professional. Though she was very thorough in making sure everything was explained properly; she was also really down to earth. Ive purchased a lot of vehicles a More

by MDS III
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Dennis Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danisha Tisdom
Jan 04, 2024 -

Casey BMW responded

Thank you for the wonderful review and comments. Thank you for choosing us

December 31, 2023

Danisha Tisdom assisted us with our first purchase at Casey BMW and provided excellent service. So, it was a no brainer to go to her again when we decided to trade in our vehicle for a newer model. She d More

by takbir357
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francine Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Tankersley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danisha Tisdom
Jan 04, 2024 -

Casey BMW responded

Thank you for the 5 star review and thank you for choosing us

December 31, 2023

This is the second vehicle we’ve purchased from Casey BMW. They’re always, professional, knowledgeable, patient, friendly and kind. Danisha was my salesperson and she’s the best! Thank you Danisha and Ca More

by Ken
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes
Employees Worked With
JonHenry Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Tankersley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danisha Tisdom
Jan 04, 2024 -

Casey BMW responded

Thank you for the review Ken and thank you for choosing us

December 31, 2023

Everyone very professional. Took the needed time to explain the new technical attributes and capabilities of our new X3. The vehicle was processed and prepared on time and was d More

by dave
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lloyd Howell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Tankersley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Bullus, Danisha Tisdom
Jan 04, 2024 -

Casey BMW responded

Thank you for the 5 star review and thank you for choosing us

December 30, 2023

First time buying a new car by myself. Very good experience and very easy. Will definitely be coming back for my next car! More

by phoenixwest17
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Alexxio Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2024 -

Casey BMW responded

Thank you for the review and thank you for choosing us

December 27, 2023

Polite , helpful , very informative about the vehicle and financing . Made the buying process easy and stress free . More

by Coletteleger22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sharonda Plummer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sade Casiano
Dec 29, 2023 -

Casey BMW responded

Thank you for the 5 star review and thank you for choosing us

December 25, 2023

Joseph helped us out tremendously while we were shopping for my dads new car. It was some of the best customer service that I have ever experienced. More

by stump
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Hargraves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Tankersley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Morales
Dec 29, 2023 -

Casey BMW responded

Thank you for the review and thank you for choosing us

December 23, 2023

Danisha was amazing. She offered snacks, worked with me the whole process, she kept an upbeat and positive throughout the whole process. I recommend her to anyone that ne More

by arthurlog33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danisha Tisdom
Dec 29, 2023 -

Casey BMW responded

Thank you for the review and thank you for choosing us

December 19, 2023

The staff Demetrius was welcoming, very attentative and informative. Demetrius listened to my concerns, wants and needs. More

by nnwynter29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Tankersley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tech genius , Demetrius Hall Jr
Dec 29, 2023 -

Casey BMW responded

Thank you for the review and thank you for choosing us

December 18, 2023

Outstanding Quality of work and service. The process of purchasing a vehicle has been stress free thanks to the Casey BMW staff. I will be a supporting with my business going forward. I app More

by twynex18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JonHenry Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Tankersley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Demetrius Hall Jr
Dec 29, 2023 -

Casey BMW responded

Thank you for the review and thank you for choosing us

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