Casey BMW

AJ continues to demonstrate a very positive and professional attitude. He displays competence and a thorough knowledge of the BMW vehicle. I like the fact that he ensures I understand the reason a professional attitude. He displays competence and a thorough knowledge of the BMW vehicle. I like the fact that he ensures I understand the reason a part needs to be replaced or repaired. He presents me the opportunity to review the invoice and ask questions before finalizing the payment - one of the reasons he’s earned my trust. Again - I can give “10 stars” and more to AJ’s work ethics. More

Everything went smoothly and I would recommend anyone to work with this staff if and when they think about purchasing a vehicle. Thank you all for your trust! work with this staff if and when they think about purchasing a vehicle. Thank you all for your trust! More

I recently had the pleasure of working with Kellen Poto at Casey BMW, and I can confidently say that he is an exceptional professional who truly embodies the BMW brand. From the moment I walked into the de at Casey BMW, and I can confidently say that he is an exceptional professional who truly embodies the BMW brand. From the moment I walked into the dealership, Kellen’s knowledge, professionalism, and smooth personality made the entire experience seamless and enjoyable. His deep understanding of BMW’s vehicles, features, and performance capabilities was impressive, ensuring that I had all the information I needed to make an informed decision. He took the time to listen to my needs and preferences, never rushing the process but instead guiding me with patience and expertise. What stood out most was Kellen’s genuine approach—he was not just selling a car but creating an experience that aligned perfectly with BMW’s standard of excellence. His professionalism and attention to detail reflected positively on both himself and the Casey BMW dealership as a whole. Without a doubt, I will be recommending Kellen Poto to my friends and family. If you are looking for a BMW expert who truly cares about his customers and delivers top-tier service, Kellen is the person to see. He represents the BMW brand with class, knowledge, and integrity. Thank you, Kellen, for making this such a wonderful experience! More

Kelan was a pleasure to work with and went above and beyond to put me in the car of my dreams! beyond to put me in the car of my dreams! More

John was a pleasure to work with on a deal for my new to me 2022 Bronco Wildtrak. He approached me on the lot in a welcoming and professional manner. I was transparent with him and he reciprocated that same me 2022 Bronco Wildtrak. He approached me on the lot in a welcoming and professional manner. I was transparent with him and he reciprocated that same transparency when it came to making a deal. He made every step of the way easy. He fought to get me the best deal and I’m very appreciative of his efficiency when it came to completing the paperwork. I can thank him enough for an overall great buying experience! More

The deal on the car was finalized over the phone/email. I live 45 mins away and did not have a trade-in so the sales person said he would me pick me up and have everything ready. Reached around 6 PM but th I live 45 mins away and did not have a trade-in so the sales person said he would me pick me up and have everything ready. Reached around 6 PM but then nothing was ready and could not get in to meet the “finance person” till 8PM. Since it was near closing time the bmw genius also did not have much interest in teaching about the car and said that for learning driver assistance pro need to be on the road and made it sound like not possible that late. Before meeting finance person the sales agent assured that they would send a BMW Genius out to my home to do the orientation in person. Even before leaving he assured me that it would be an orientation at home. No surprise next day I call to try and schedule it and am told that wont be possible any longer. Obviously they lied so that nobody had to stay late and once the car is sold “zero” care about the customer service because the “sale” is completed. I would be very careful about promises which they make and then turn away from it once the car is sold. More

Great team. They took the time to help with everything needed! Even down to calling the bank to get paperwork done. They took the time to help with everything needed! Even down to calling the bank to get paperwork done. More

Outstanding ! She is so professional and helpful she made my experience purchasing my new vehicle stress free and a breeze. She is so professional and helpful she made my experience purchasing my new vehicle stress free and a breeze. More

As a return customer, the Associate named Aaron Nguyen provided exceptional service with a positive attitude. He was patient and respectful of my lack of knowledge about trade-ins and was very willing to provided exceptional service with a positive attitude. He was patient and respectful of my lack of knowledge about trade-ins and was very willing to seek assistance when he needed to which made my new purchase a success. He made finding the right car for me a priority and kept me informed until the car was delivered to the dealership. Ask for him, you won’t be disappointed. More