Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Casey BMW
Newport News, VA
1,693 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home.
If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on!
• We are a family-run business with family values, and we care deeply about our reputation
• We offer state of the art facilities along the Peninsula, as well as one in Williamsburg
• We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else
• We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly
• Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi!
• Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives!
For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,693 reviews
November 18, 2024
I had a great experience at Casey BMW from the minute I stepped on the lot. John Charnecki greeted me with a friendly professionalism and no pressure attitude. He was incredibly friendly, patient, attentiv stepped on the lot. John Charnecki greeted me with a friendly professionalism and no pressure attitude. He was incredibly friendly, patient, attentive and genuinely listened to me. He worked hard to find the right car for me and provided all the information to get that. He even offered to stay late and helped me on his off hours with questions I had. John was a pleasure to work with, he made the whole process easy and stress free and helped me find the perfect fit. I highly recommend if you are looking to buy a car and want a seamless experience ask for John Charnecki! More
by lynzm22
Employees Worked With
November 18, 2024
Alex was a pleasure to work with. He was a real expert on the x7. He really helped us make the best choices when building our our car. I highly recommend Alex when shopping for a BMW He was a real expert on the x7. He really helped us make the best choices when building our our car. I highly recommend Alex when shopping for a BMW 👍👍👍 More
by Mike
Employees Worked With
November 17, 2024
Alex was great as was the business manager. And both were so kind. And I love my new car. The only negative comment I have is that it took us 4 hours to complete the deal. With my last car I co And both were so kind. And I love my new car. The only negative comment I have is that it took us 4 hours to complete the deal. With my last car I completed the entire deal online and spent just 30 minutes at the dealership. Next time I’ll come better prepared with what I like so I can complete the deal online. More
by karendailey3636
Employees Worked With
November 17, 2024
Alexander was very helpful in making my dream vehicle become a reality. He stepped right in when another dealership left me disappointed become a reality. He stepped right in when another dealership left me disappointed More
by SANDRA.REED69
November 16, 2024
Very nice experience and helpful with selecting my new car. They have good service and people working here car. They have good service and people working here More
by fryer01
November 16, 2024
Got seen quickly, did they best to help me with what I had, great experience and got the best option available had, great experience and got the best option available More
by realkingeom36.rk
Employees Worked With
November 14, 2024
Experience was great. Customer service was great. Got a good deal for my trade in and great rebates to help get me in the car I wanted. Customer service was great. Got a good deal for my trade in and great rebates to help get me in the car I wanted. More
by Kyra_owens
November 12, 2024
Country music playing throughout office was, to put nicely, distracting. A more generic ambient music would be preferred. nicely, distracting. A more generic ambient music would be preferred. More
by Josephpalo799
November 11, 2024
Matt was really helpful and very knowledgeable about models of cars. We were looking at BMW x3 and Matt was able to show us not only the x3 but also the Mercedes GLC side by side. For us, the Mercedes w models of cars. We were looking at BMW x3 and Matt was able to show us not only the x3 but also the Mercedes GLC side by side. For us, the Mercedes was a good fit for me and their price was lower than the Mercedes dealership with less miles. Would highly recommend. 100/10 More
by JP
Employees Worked With
November 05, 2024
Matt was extremely helpful. He explained all my options and answered all of my questions. Great working with him. He explained all my options and answered all of my questions. Great working with him. More
by Miss Jay
Employees Worked With
