Back

Casey BMW

Newport News, VA

4.9
1,710 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home. If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on! • We are a family-run business with family values, and we care deeply about our reputation • We offer state of the art facilities along the Peninsula, as well as one in Williamsburg • We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else • We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly • Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi! • Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives! For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
Contact Dealership

12861 Jefferson Avenue

Newport News, VA

23608

Directions

By Type

Showing 1,710 reviews

December 15, 2024

Great service. Very attentive and cordial. The BMW service by all parties made me feel as if my voice mattered. Kudos. More

by reginald_andrews
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexxio Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The BMW genius
Jan 14, 2025 -

Casey BMW responded

It’s wonderful to hear that you received such attentive and cordial service! It’s clear that the team at BMW made an effort to ensure you felt heard and valued. Thank you for sharing your positive experience, and it’s great to know the service exceeded your expectations. Kudos to the team for their excellent customer care!

December 13, 2024

Matt was fantastic. He walked me through all the features of the vehicle. He didn’t pressure to purchase, which is nice as some dealerships do this. He was very personab More

by justinsydneyadams
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Tankersley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Casey BMW responded

It’s great to hear that Matt provided such a positive and pressure-free experience! It sounds like he took the time to thoroughly explain the vehicle and ensure you were comfortable with your decision. His personable and helpful approach clearly made a difference. Thank you for sharing your experience, and I’m sure Matt will appreciate the kind words!

December 13, 2024

So far the best dealer experience I have had, and I have had a few. Thank you, Matt for the time with the professionalism. More

by Thomas S.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Tankersley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Casey BMW responded

It’s fantastic to hear that your experience was the best you’ve had! Matt’s professionalism and time spent with you clearly made a positive impact. Thank you for sharing your feedback, and I’m sure Matt and the team will be pleased to hear about your satisfaction. Wishing you all the best with your vehicle!

December 10, 2024

Alexxio was very helpful and nice to work with - we enjoyed the process of picking out our car very much and would highly recommend him. More

by Roxana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexxio Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Casey BMW responded

It’s wonderful to hear that Alexxio made the process enjoyable for you! His helpfulness and approachability clearly made a positive impact. Thank you for sharing your experience, and I’m sure Alexxio will be grateful for your kind words and recommendation!

December 09, 2024

Great experience and very professional staff which made our buying experience an enjoyable one by far. More

by Newbuyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Casey BMW responded

It's great to hear that your buying experience was enjoyable and that the professionalism of the staff contributed to that! A smooth and positive experience really makes all the difference. Thank you for sharing your feedback, and I’m sure the team will appreciate hearing how much you valued their service. Enjoy your new vehicle!

December 01, 2024

Casey BMW did a great job making me feel welcome and answering all my questions. It was a good experience. More

by ashack5300
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JonHenry Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexander Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Casey BMW responded

It’s fantastic to hear that Casey BMW made you feel welcome and provided thorough answers to your questions! A good experience like that can really make a difference. Thank you for sharing your feedback, and I’m sure the team will be pleased to know they made such a positive impression!

November 29, 2024

Matt was a pleasure to work with and did everything to meet our needs. He took the time to learn about what features were important to us. He was both patient and thorough as we explored options, until w More

by Leerussellsgm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Tankersley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Casey BMW responded

It’s fantastic to hear that Matt took the time to understand your needs and provided thorough, patient assistance to find the perfect vehicle for you. It's clear he went above and beyond to ensure your satisfaction. I’m glad to hear your wife is so happy with the purchase! Thank you for sharing this positive feedback—Matt will surely appreciate it. Enjoy your new vehicle!

November 29, 2024

One of the best sales reps in BMW very pleasant patient and willing to help with every situation 10 ⭐️ More

by Lbitransport2021
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sharonda Plummer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Casey BMW responded

It’s wonderful to hear that your sales representative made such a positive impression with their patience and willingness to help! A 10-star experience is a fantastic endorsement. Thank you for sharing your feedback, and I’m sure the sales rep will be thrilled to hear how much you appreciated their service!

November 27, 2024

Seamless experience, quick efficient staff, great car selection, honest pricing, great communication, really happy with the car I got. More

by gb2394
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexxio Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Charnecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrin Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Casey BMW responded

It’s great to hear that you had such a seamless experience at Casey BMW! Efficient service, honest pricing, and clear communication are key to a positive car-buying experience. I'm glad you're happy with your new vehicle! Thank you for sharing your feedback. Enjoy your ride!

November 26, 2024

Aaron was very friendly and professional during my leasing experience. He answered all the questions I had regarding the vehicle and was very knowledgeable on the vehicles features and current incenti More

by JFarmer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Casey BMW responded

It’s wonderful to hear that Aaron provided such a friendly and professional leasing experience! His knowledge of the vehicle and current incentives clearly made a positive impact. Thank you for sharing your experience, and it sounds like you were in good hands with Aaron!