Casey BMW

Great customer service, knowledgeable, kind and understanding. Demetrius focus on customer satisfaction rather than his own. understanding. Demetrius focus on customer satisfaction rather than his own. More

This is my first time purchasing a BMW from Casey and this was the best and easiest car deal I've ever done in my life! Alexxio Gonzalez was absolutely incredible - so helpful and just amazing. There wa this was the best and easiest car deal I've ever done in my life! Alexxio Gonzalez was absolutely incredible - so helpful and just amazing. There was no pressure or salesyness at all - I was free to fall in love with the car of my choice and he handled all the paperwork to provide me with purchase options within about the span of an hour! It was just so simple, easy and the service levels were amazing. The showroom itself is clean, organized and the workflow is not chaotic at all. Every person involved in the deal treats every customer with an incredible amount of interest, time spent and I did not feel rushed at all. They handled the paperwork and had everything ready for me, all I had to do was look at some warranty options and sign the dotted line. I was so impressed and so thrilled with my purchase! I have already called friends up and let them know how easy it was to buy the car of my dreams and have recommended Casey BMW and ask for a wonderful young man named Alexxio Gonzalez. Mathew in finance found us a wonderful deal and was patient and very professional. You will not be disappointed, as well as that you will not believe how easy it is to purchase a luxury vehicle from an authorized dealer. I'm certainly so pleased that I decided to make contact! Thank you! More

Sharonda Plummer was wonderful, super helpful and all around great! Thanks for helping us get a great car!! around great! Thanks for helping us get a great car!! More

Sharonda Plummer and the team were very professional and helpful!the experience was as great as expected! helpful!the experience was as great as expected! More

I was misinformed about the delivery date of the vehicle. It took 3 days to do the paperwork which shouldn't have taken more than 5 minutes. It took 3 days to do the paperwork which shouldn't have taken more than 5 minutes. More

Alexxio was extremely professional, knowledgeable, responsive, and most importantly, kind. I don’t do well in high pressure sales, and Alexxio was absolutely amazing. I will be purchasing all my futur responsive, and most importantly, kind. I don’t do well in high pressure sales, and Alexxio was absolutely amazing. I will be purchasing all my future vehicles from Alexxio. More

Very pleased w Alexxio as a salesman. Even though he was new in his position He was very diligent in providing all the info requested, He provided excellent customer service and high le Even though he was new in his position He was very diligent in providing all the info requested, He provided excellent customer service and high level of professionalism, Both JonHenry Mgr and Matt finance We’re both pleasant and professional to deal with. More

Working the sales/trade-in/delivery side with Demetrius and Matt was seamless. Both guys were very professional. High end customers don’t have time for extended, juvenile negotiations. Emory, our genius, l and Matt was seamless. Both guys were very professional. High end customers don’t have time for extended, juvenile negotiations. Emory, our genius, led us through the key points of the technology - getting us through the most important functions we needed immediately. The car was meticulously clean when presented. The appearance exceeded our expectations. More

Purchased a pre-owned BMW with Joseph Hargraves and am very pleased, The experience was professional and pleasant. very pleased, The experience was professional and pleasant. More

I bought my first BMW in 2018. They greet you when they see you pull up on arrival and the customer service is excellent. The employees are extremely helpful and knowledgeable when They greet you when they see you pull up on arrival and the customer service is excellent. The employees are extremely helpful and knowledgeable when asking questions. I’ve always had a great experience with BMW they make sure you don’t need anything while waiting on your car to be service or buying. BMW keep up the great work. More