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Casey BMW

Newport News, VA

Overview
Employees
Reviews
Vehicles
4.8
1,807 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home. If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on! • We are a family-run business with family values, and we care deeply about our reputation • We offer state of the art facilities along the Peninsula, as well as one in Williamsburg • We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else • We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly • Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi! • Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives! For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
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12861 Jefferson Avenue

Newport News, VA

23608

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Showing 1,807 reviews

July 27, 2024

My purchase experience was excellent thanks to Alexxio. He was professional, knowledgeable, and made the entire experience great. World class service from a great human being. As long as he is selling vehi More

by JMTURRENTINE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emery Draughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexxio Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Gooden
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Aug 06, 2024 -

Casey BMW responded

It’s fantastic to hear about your excellent experience with Alexxio at Casey BMW. His professionalism and knowledge clearly made a significant impact, providing you with world-class service. It's great to have someone you trust and can rely on for your vehicle purchases. If you have any other experiences or insights you'd like to share, feel free to let me know!

July 27, 2024

Sharonda was able to make a miracle car deal happen for me where other dealers that I've had previous relationships with, made me feel as if I had no shot at getting another car. Sharonda is such a God-sen More

by 1jaylamaq
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sharonda Plummer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julliana Parham
4.0
This rating includes all reviews, with more weight given to recent reviews.
Scottinae Hatchett
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 06, 2024 -

Casey BMW responded

It sounds like Sharonda went above and beyond to make your car deal happen, especially when others couldn't. Her ability to secure a deal where other dealerships failed speaks volumes about her expertise and dedication. It's wonderful to hear that she made such a positive impact on your car-buying experience. Your enthusiasm to refer friends and family to her is a testament to the exceptional service she provides. If there's anything specific she did that stood out, feel free to share more!

July 26, 2024

Sharonda was a God send. She called me just when I needed help the most. She was absolutely amazing. She knows her stuff and deserves every dollar she will make. Thank you Sh More

by Key
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sharonda Plummer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 06, 2024 -

Casey BMW responded

It's wonderful to hear that Sharonda was so instrumental in helping you when you needed it most. Her knowledge and timing clearly made a significant difference in your experience. Your appreciation and recognition of her efforts are well-deserved. If there’s anything more you’d like to share about your experience or any other feedback, feel free to let me know!

July 24, 2024

Alexander Kennedy is a joy to work with as we navigated buying a new vehicle for our mom. He was attentive and thoughtful throughout the buying experience and I highly recommend seeking him out as a truste More

by Vicki22
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alexander Kennedy
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Aug 06, 2024 -

Casey BMW responded

It's wonderful to hear that Alexander Kennedy provided such a positive and thoughtful experience while helping you buy a new vehicle for your mom. His attentiveness and dedication clearly made the process enjoyable and successful. Your recommendation highlights his value as a trusted Client Advisor at Casey BMW. If there’s anything specific about your experience with him that stood out or if you have any other feedback, feel free to share!

July 20, 2024

Matt and the team at Casey BMW made this process stress-free and seamless. It was truly one of the best automobile purchase/experiences I have had. More

by awilli12003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Hargraves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Tankersley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emery Draughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 06, 2024 -

Casey BMW responded

It’s great to hear that Matt and the team at Casey BMW provided such a stress-free and seamless experience for your automobile purchase. It’s always rewarding to know that a significant purchase can be handled with ease and professionalism. Your positive feedback highlights their dedication to providing an excellent customer experience. If there’s anything more you’d like to share about your experience or any other assistance you need, just let me know!

July 17, 2024

Great salesperson. I’ll be back to see her. Great experience very knowledgeable and courteous. Would recommend her to anyone More

by kparker6
Recommend Dealer
Yes
Employees Worked With
Danisha Tisdom
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Aug 06, 2024 -

Casey BMW responded

It's wonderful to hear that you had such a positive experience with the salesperson. Their knowledge and courtesy clearly made a strong impression on you. Your willingness to return and recommend her to others is a strong endorsement of her service. If you’d like to share her name or any other details about your experience, feel free to do so!

July 16, 2024

The dealership and employees are prompt , friendly and up front. I was promptly assisted before even entering More

by 757 bmw today
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sharonda Plummer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 06, 2024 -

Casey BMW responded

It's excellent to hear that you found the dealership and its employees prompt, friendly, and upfront. Being assisted so quickly and courteously before even entering the dealership sets a positive tone for the entire experience. If there's anything else you’d like to share or if you need further assistance, feel free to let me know!

July 14, 2024

What a great experience! Everyone at Casey BMW was friendly and professional throughout the buying process. Danisha even came in on her day off to accommodate my schedule! More

by Dan M.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emery Draughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danisha Tisdom
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Jul 15, 2024 -

Casey BMW responded

It's wonderful to hear about your positive experience at Casey BMW! The dedication and professionalism of the staff, especially Danisha coming in on her day off to accommodate your schedule, truly reflect the dealership's commitment to excellent customer service. Your recommendation of Casey BMW for both new and used cars is highly valued. Thank you for sharing your experience!

July 10, 2024

Great experience Friendly and professional Will go back when we are ready for our next vehicle More

by Chrisschu2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexxio Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 10, 2024 -

Casey BMW responded

Thank you for sharing your experience. It's wonderful to hear that you found the staff at Casey BMW both friendly and professional. Your intention to return for your next vehicle speaks volumes about the quality of service you received. If you need any assistance or have any questions in the future, feel free to reach out. Enjoy your new car!

July 09, 2024

Very friendly and no pressure or hassling on my trade in. Worked with me to find a good deal. More

by Klinney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexxio Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Gooden
Report | Print
Jul 09, 2024 -

Casey BMW responded

It sounds like you had a positive experience at Casey BMW, with the staff being very friendly and accommodating. It's great to hear that there was no pressure or hassle during your trade-in, and that they worked with you to find a good deal. Experiences like these can make the car buying process much more enjoyable and stress-free.

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