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Casey BMW
Newport News, VA
1,746 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home.
If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on!
• We are a family-run business with family values, and we care deeply about our reputation
• We offer state of the art facilities along the Peninsula, as well as one in Williamsburg
• We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else
• We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly
• Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi!
• Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives!
For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 1,746 reviews
June 19, 2024
Bill Gooden the finance manager, Lloyd Howell the general sales manager and Alexxio provided an amazing purchasing experience. Lloyd FaceTimed me so I could see the vehicle and he ran all of the numbers pri sales manager and Alexxio provided an amazing purchasing experience. Lloyd FaceTimed me so I could see the vehicle and he ran all of the numbers prior to my arrival because I don’t live in the area. I arrived to pick up the car and was in an out in 2 hours. I would recommend Casey BMW to everyone!!! More
by DrJStlouis
Employees Worked With
Other Employees :
My BmW genius was a female I don’t remember her name but she was so informative, Bill Gooden
June 16, 2024
Alexxio did a great job helping us buy out our lease. Very knowledgeable and able to answer all our questions Very knowledgeable and able to answer all our questions More
by dholaday
June 15, 2024
A great experience from the moment I walked in until the time I left with my new car. Very friendly staff that made the process quick and easy time I left with my new car. Very friendly staff that made the process quick and easy More
by irnzeppelin
Employees Worked With
June 13, 2024
Working with Joe was an absolute pleasure! He was extremely patient, I never felt pressured to make a decision, and most importantly, a professional - who knows the car business inside and out He was extremely patient, I never felt pressured to make a decision, and most importantly, a professional - who knows the car business inside and out. Not to mention a very snappy dresser. I highly recommend working with Joe if you are considering purchasing a BMW. More
by Regina.a.kosiba
Employees Worked With
Other Employees :
Mike Bullus, Demetrius Hall Jr, Bill Gooden
June 11, 2024
Matthew was very knowledgeable about the BMW we are purchasing. He was also very helpful with the entire process of paperwork related to the purchase. I would highly recommend to anyone purchasing a ve purchasing. He was also very helpful with the entire process of paperwork related to the purchase. I would highly recommend to anyone purchasing a vehicle. More
by carolmercier ar
June 11, 2024
Alexxio was very personable and attentive to our needs during and after vehicle purchase process. We really appreciate his professionalism. I would definitely recommend Alexxio and Casey BMW to my family during and after vehicle purchase process. We really appreciate his professionalism. I would definitely recommend Alexxio and Casey BMW to my family and friends for a great car buying experience. More
by branchtmb
June 08, 2024
Excellent service, introduction and delivery of the vehicle! Matt, Emory and the staff are awesome! vehicle! Matt, Emory and the staff are awesome! More
by jay accord
June 05, 2024
Very good people who work for the dealership and sharonda was so helpful with closing the deal was so helpful with closing the deal More
by williecooper543
Employees Worked With
June 03, 2024
The dealership presented well by Sharonda. She was excellent in explaining the process and necessary documentation required to finalize the process. She was excellent in explaining the process and necessary documentation required to finalize the process. More
by Lincoln
June 01, 2024
Everyone was very professional and courteous. I would recommend. Only complaint is that I was probably at the dealership 3-4 hrs longer than I would have like due to the amount of transactions ta I would recommend. Only complaint is that I was probably at the dealership 3-4 hrs longer than I would have like due to the amount of transactions take place at my time of purchase. Everyone was apologetic and ensure to me that this wasn’t a common occurrence. It was extremely inconvenient. Other than that overall good job. More
by will12287
