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Casey BMW
Newport News, VA
1,883 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home.
If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on!
• We are a family-run business with family values, and we care deeply about our reputation
• We offer state of the art facilities along the Peninsula, as well as one in Williamsburg
• We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else
• We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly
• Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi!
• Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives!
For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 1,883 reviews
June 04, 2019
Grateful Don and Lloyd were great in getting me in the vehicle I preferred. Don has great customer service skills and kept everything positive. I’ve driven the Don and Lloyd were great in getting me in the vehicle I preferred. Don has great customer service skills and kept everything positive. I’ve driven the car for about a week and it’s more than I expected. BMW makes one of the most amazing vehicles in the land. I’m glad to be a part of the BMW family. Again, thanks to Casey BMW of Newport News, VA. More
by ESpecial
Employees Worked With
Lloyd Howell, Donald Morrow, Susan Potter
May 26, 2019
Easy process Entire process of car buying made easy. This is our 3 BMW and while each experience is different it was an enjoyable car buying experience Entire process of car buying made easy. This is our 3 BMW and while each experience is different it was an enjoyable car buying experience More
by James9
Employees Worked With
May 25, 2019
CASEY BMW is amazing! Professional in every way. The sales team is professional, courteous, knowledgeable, and efficient. Casey BMW uses technology to make your sales and finance experience smooth an The sales team is professional, courteous, knowledgeable, and efficient. Casey BMW uses technology to make your sales and finance experience smooth and comprehensive. They listened to my needs, expertly answered my questions, and found the perfect car for my family under budget. In a pressure free sales environment we were treated like close family members. My salesperson Dennis made every effort to get me in and out of the dealership with my new car in record time. The total team effort made this car purchase an awesome buying experience. Simply stated, “buy your next new or used BMW at Casey BMW Newport News“! More
by Happy Owner of a 2019 BMW X4
Employees Worked With
Finance, Genius, and Detailing also contributed greatly to the team that made this an amazing experience. , Lloyd Howell, Dennis Grant
May 22, 2019
BMW number 3 We had high expectations of getting a great deal at Casey BMW in Newport News, VA and the General Sales Manager Loyd Howell and Jon Garcia didn't let We had high expectations of getting a great deal at Casey BMW in Newport News, VA and the General Sales Manager Loyd Howell and Jon Garcia didn't let us down. We started out looking for a 2018 but the upgrades to the 2019 were pointed out and Lloyd found the color and interior we wanted and we ended up with a 2019. Veeerrryyy happy. More
by AlKu
May 22, 2019
X3 Purchase Dennis was very accommodating and professional in the sales process. Extremely knowledgeable about BMW products, he clearly answered all questions an Dennis was very accommodating and professional in the sales process. Extremely knowledgeable about BMW products, he clearly answered all questions and made helpful, timely suggestions. More
by X3buyer
Employees Worked With
Wayne Heath, Dennis Grant
May 22, 2019
BMW X5 purchase Dennis and the whole Casey BMW team went out of their way to help us find the perfect vehicle. They even dropped the car at my house and provided us a Dennis and the whole Casey BMW team went out of their way to help us find the perfect vehicle. They even dropped the car at my house and provided us a loaner when we couldn’t make it to the dealership. Their customer service is second to none. We are super happy with our purchase and would recommend Casey to anyone in the hampton roads area. Dennis was exceptional to work with. He is very knowledgeable about all things BMW and extremely friendly and accessible. More
by BMWdoc
May 14, 2019
Buying Bought a used BMW.It had paint scratches on it.I was told it was a used vehicle. I thought the dealer ship should take care of it Bought a used BMW.It had paint scratches on it.I was told it was a used vehicle. I thought the dealer ship should take care of it More
by Lane12
Employees Worked With
Donald Morrow
May 14, 2019
Very Professional Excellent service! Mr. Joe and Deonte were very welcoming and exuded top notch professionalism. I definitely recommend. Thank you gentlemen!! I love m Excellent service! Mr. Joe and Deonte were very welcoming and exuded top notch professionalism. I definitely recommend. Thank you gentlemen!! I love my car and hope to deal with you guys in the future! More
by Deshaun88
May 14, 2019
Great experience !! Jon was very helpful and answered our many questions. Everyone we had contact with made our buying experience pleasant. Highly recommend this deale !! Jon was very helpful and answered our many questions. Everyone we had contact with made our buying experience pleasant. Highly recommend this dealership. More
by Jelaine
May 10, 2019
Awesome experience Don my salesman was a pleasure to work with. Him and Lloyd worked together to make this a smooth and quick process!! I didn’t even expect to walk away Don my salesman was a pleasure to work with. Him and Lloyd worked together to make this a smooth and quick process!! I didn’t even expect to walk away with a car.... but I did and I love it💕 More
by Jaisquare
Employees Worked With
The gentleman who detailed the car!!! It was shining like a diamond ?? , Lloyd Howell, Donald Morrow
