Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Casey BMW
Newport News, VA
1,745 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home.
If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on!
• We are a family-run business with family values, and we care deeply about our reputation
• We offer state of the art facilities along the Peninsula, as well as one in Williamsburg
• We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else
• We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly
• Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi!
• Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives!
For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,745 reviews
August 30, 2024
I’ll start by saying I’m not an easy person to work with on the sale of vehicles. However Matt at Casey bmw from start to finish was patient and understanding. He continued to work with me trying to find a on the sale of vehicles. However Matt at Casey bmw from start to finish was patient and understanding. He continued to work with me trying to find a car within my budget that I was in love with! He was willing to work with me doing even on his personal time. Answering questions and offering to meet me at the dealership. I will go back to see Matt time and time again because of this experience. More
by Comfortcontrol195
August 23, 2024
Sharonda did an amazing job hiding us through the ordering of a new car. I would recommend her to anyone looking for a great car experience! Thanks Sharonda, you’re the best! ordering of a new car. I would recommend her to anyone looking for a great car experience! Thanks Sharonda, you’re the best! More
by Neal Corson
Employees Worked With
August 20, 2024
My experience was tremendous. John was so enthusiastic in providing everything I asked about. He was extremely knowledgeable, professional, and personal. I would recommend him who John was so enthusiastic in providing everything I asked about. He was extremely knowledgeable, professional, and personal. I would recommend him wholeheartedly to anyone wishing to purchase a BMW. I can't say enough good things about him. The dealership was great as well. Everyone was friendly, helpful, and smiling. Overall, it was one of the best experiences in buying a new car. More
by davidwsmall
Employees Worked With
John Charnecki, Bill Gooden
August 16, 2024
Alex was very knowledgeable and helpful in the ordering process and the dealership really kicked into gear when I needed to settle with a brief time prior to leaving for Europe. process and the dealership really kicked into gear when I needed to settle with a brief time prior to leaving for Europe. More
by lwmosedale
Employees Worked With
August 16, 2024
Alexander had the car ready for me and the whole dealership knew my eta and were prepared for my purchase. The team had great communication dealership knew my eta and were prepared for my purchase. The team had great communication More
by umarali1995
August 14, 2024
Everyone was so easy to work with. Overall it was a good experience, people were very helpful and polite. Overall it was a good experience, people were very helpful and polite. More
by WB
August 13, 2024
Sharonda was amazing to work with. She made my purchase easy and the entire staff made me feel like family. I love Casey BMW. She made my purchase easy and the entire staff made me feel like family. I love Casey BMW. More
by fatand79
August 12, 2024
I drove 50 miles to this dealership because of my prior experience with them. They are very customer oriented. experience with them. They are very customer oriented. More
by bygeorge1
August 09, 2024
Demetrius is amazing! Knowledgable, professional, and responsive. Top notch service and made my experience of buying my first BMW very memorable! Knowledgable, professional, and responsive. Top notch service and made my experience of buying my first BMW very memorable! More
by knightgator
Employees Worked With
Demetrius Hall Jr, Bill Gooden
