
Casey BMW
Newport News, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Jimmy Jones works wonders!! Every time I go there for service, TOP NOTCH!! I have had my car there for service a few times and he always takes care of me. He reviewed my aftermar Every time I go there for service, TOP NOTCH!! I have had my car there for service a few times and he always takes care of me. He reviewed my aftermarket warranty and handled the claims to where I didn't have any worries at all for getting my repairs done. Jimmy makes sure I am in a loaner and is so professional and diligent in making sure the repairs are all correct. He gets me in within a timely manner and with my work schedule, they even bring my car to me to pick up their loaner. I couldn't express enough my gratitude to him and the BMW service team!! Thanks Jimmy!! More
A Tremendous Experience I'm very grateful and appreciative of the service that we received re: our experience with Casey over the weekend. The team was knowledgeable, patient I'm very grateful and appreciative of the service that we received re: our experience with Casey over the weekend. The team was knowledgeable, patient, attentive, and sensitive to the nature of our questions and inquiries re: the purchase of a new vehicle. Joe Hargraves, the 1st person we met from the Casey team, approached us with candor and professionalism. He was extremely helpful in identifying the vehicle we were interested in and providing us with the necessary guidance to purchase it. We absolutely love the car and we're thoroughly impressed with our purchase. Managers, Lloyd Howell and Ryan Thomas were fantastic in their leadership prowess and helping the purchase to move forward. Finally, Dennis Grant, the Finance Manager, was extremely helpful in patiently walking us through each tier of coverage afforded to us and what was uniquely particular to the car that we were securing. Altogether, our experience was wonderful and we'd certainly utilize and recommend others to Casey BMW. Steven & Brandey Blunt More
Awesome customer service. So patient calm and kind. He made it a good car buying experience. He got me what I wanted and exceeded my expectations!! Thank you made it a good car buying experience. He got me what I wanted and exceeded my expectations!! Thank you More
Great guy. Fast and new exactly what the family needed. Would recommend to anyone who loves fine luxury car and would like excellent customer service Would recommend to anyone who loves fine luxury car and would like excellent customer service More
Dunn was very helpful and very informative. He wasn’t pushy at all, but was extremely accommodating. It was a pleasant experience working with him. pushy at all, but was extremely accommodating. It was a pleasant experience working with him. More
Jamaul was absolutely one of the nicest people I have met. Very helpful and kind great guy I will definitely recommend him to anybody and would like to deal with him again in the future met. Very helpful and kind great guy I will definitely recommend him to anybody and would like to deal with him again in the future More
Thank you, Laranda at Casey BMW for helping me purchase my 2020 330i xdrive! She made my dream a reality. Outstanding and exceptional service! Ask for Laranda for all purchasing needs. I definitely recomme my 2020 330i xdrive! She made my dream a reality. Outstanding and exceptional service! Ask for Laranda for all purchasing needs. I definitely recommend Casey BMW. They have quality service and take care of their customers. More
We were at Casey BMW on 3/7/2020. We were assisted by a sales rep who goes by the name of “TAP”. He was very helpful and during our experience we learned he was relatively new on the job and we were potent sales rep who goes by the name of “TAP”. He was very helpful and during our experience we learned he was relatively new on the job and we were potentially his first sale. In our time with TAP, we learned he was 18 years old. Honestly, I believe that working at a place such as BMW can prove intimidating for someone of his age, but he was professional, thorough and when he didn’t know something, he found the answer. He was assisted by Kellen Poto and Kellen was just as great to work with. He was professional, he guided TAP through every step, took him under his wing and they both provided and amazing service to us. We did in face make a purchase that day and we’re proud to be his first sale. I have every intention of being a continued customer of Casey BMW and I hope Kellen and TAP will be available in the future to assist us. I will definitely be referring anyone interested to them. Thank you for everything! More

Awesome customer service and support. JonHengry greeted us coming out of our car! Smooth transition from saying what I was looking for to putting me in the right fit. In less than a hour I was locked in to us coming out of our car! Smooth transition from saying what I was looking for to putting me in the right fit. In less than a hour I was locked in to the car I wanted and def didn’t just settle for! Happy with my purchase and decision to use Casey Auto More
They were patient and very courteous. Kellen was awesome and worked with my situation. My credit was not the best but they worked it out and I was able to ride in a great BMW which I would be interested in and worked with my situation. My credit was not the best but they worked it out and I was able to ride in a great BMW which I would be interested in in my future. More