Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Casey BMW
Newport News, VA
1,747 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home.
If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on!
• We are a family-run business with family values, and we care deeply about our reputation
• We offer state of the art facilities along the Peninsula, as well as one in Williamsburg
• We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else
• We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly
• Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi!
• Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives!
For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,747 reviews
May 02, 2020
Very professional, polite, multi task oriented. Felt comfortable with all conversations and gave a clear understanding to questions I have asked. He needs to be promoted! comfortable with all conversations and gave a clear understanding to questions I have asked. He needs to be promoted! More
by Navarrorobert41
Employees Worked With
May 01, 2020
Very smooth process and very friendly service and efficient process. Was a great experience. Will come back again for my next purchase and recommend to my friends and family. efficient process. Was a great experience. Will come back again for my next purchase and recommend to my friends and family. More
by Stitch3714
April 26, 2020
Joe is always keeping the customers best interest in mind. If your vision for your car is not on the lot he will guide you on how to build. Casey BMW has always provided quality service as well. I am a mind. If your vision for your car is not on the lot he will guide you on how to build. Casey BMW has always provided quality service as well. I am a repeat customer of Joe and will definitely return in the future. More
by Latrina L.
April 24, 2020
Customer service was great and they took the time to find the car that I wanted and matched my preferences. I would highly recommend this dealership. the car that I wanted and matched my preferences. I would highly recommend this dealership. More
by craigk2017
Employees Worked With
Laranda Blanks
April 17, 2020
Kellen has been in contact with me since January trying to find the right vehicle for me. He has stayed on the lookout and send me information and things I may like. Kellen found me the vehicle of my dream to find the right vehicle for me. He has stayed on the lookout and send me information and things I may like. Kellen found me the vehicle of my dreams and was nothing less of perfect the whole time. From answering my questions to always helping me with anything I needed. Keepin did a great job and I will surely be back in the future to deal with him again! Thanks Kellen! More
by Blake Frye
Employees Worked With
April 14, 2020
Very Professional, Kellen did every he could to ensure that we were taken care of and were happy with our buying and experience. Dennis made sure we were comfortable and understood all the paperwork as we that we were taken care of and were happy with our buying and experience. Dennis made sure we were comfortable and understood all the paperwork as we signed it. More
by stephen.j.burke
April 13, 2020
Best salesman we have had the pleasure of working with when purchasing a car. We highly recommend Mr. Garcia to anyone looking to buy a car. when purchasing a car. We highly recommend Mr. Garcia to anyone looking to buy a car. More
by monicako37
Employees Worked With
April 01, 2020
Service Mike, thank you for the excellent service that you and your team provided me with. You discuss the services that my vehicle needed and paid close att Mike, thank you for the excellent service that you and your team provided me with. You discuss the services that my vehicle needed and paid close attention in detail my concerns. Again Thank you. More
by gdarnell223
Employees Worked With
Mike Bullus
March 30, 2020
Jon was amazing ! He was very knowledgeable and he was a very fun salesman. Him alongside Dennis Grant , you will be very satisfied with this dealership ! very fun salesman. Him alongside Dennis Grant , you will be very satisfied with this dealership ! More
by Raachel B
Employees Worked With
