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Casey BMW
Newport News, VA
1,753 Reviews
Wondering where you should purchase your next BMW from? Conveniently located in Newport News, Casey BMW provides the Hampton Roads and Peninsula area with new and used BMW sales, certified BMW service, and genuine BMW parts. As part of the locally-known Casey Auto Group, we’ve been part of this community for many years, and we’re proud to call Newport News our home.
If you’d like to know just why you should purchase your next vehicle from Casey BMW, read on!
• We are a family-run business with family values, and we care deeply about our reputation
• We offer state of the art facilities along the Peninsula, as well as one in Williamsburg
• We are a one-stop shop—sales, service, and parts in one convenient location! You won’t find such a huge selection anywhere else
• We employ certified and factory-trained technicians who are dedicated to servicing your vehicle quickly and thoroughly
• Take advantage of our loaner vehicles or shuttle while your car’s in service—or hang out with us and enjoy our free Wi-Fi!
• Our parts store provides everything you need for your BMW. If we don’t have what you need in stock, we will order it and let you know as soon as it arrives!
For all these reasons and more, it’s no wonder that Casey is The Only Name You Need to Know!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 5:30 PM
Sunday Closed
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Showing 1,753 reviews
May 29, 2020
Incredibly responsive. Purchased a used car from here, and they were incredibly friendly and responsive. Even with the current pandemic, they had work arounds in place. I have a tight schedule, but they w and they were incredibly friendly and responsive. Even with the current pandemic, they had work arounds in place. I have a tight schedule, but they worked with me to the car I wanted. Kellen and Ryan in particular were wonderful, patient, and saved me a good deal of money with their financing help. Kellen kept up with prompt responses, and no pressure help. Every request was met with a smile. More
by D.Ahmad
May 29, 2020
Perfect car purchase. Kellen transferred in a vehicle that was exactly what I wanted. I am totally satisfied. No hidden gimmicks, just good professional service that was exactly what I wanted. I am totally satisfied. No hidden gimmicks, just good professional service More
by brokenspoke
May 29, 2020
Mr. Hargraves, true professional! It was a pleasure to work the Casey BMW staff. I have purchased many cars before and by far this has been the best experience. The staff was eager to It was a pleasure to work the Casey BMW staff. I have purchased many cars before and by far this has been the best experience. The staff was eager to please and very friendly. Mr. Hargraves went above and beyond to ensure that I was satisfied customer to seal the deal. My wife and I really appriciated the excellent customer service! More
by myron
Employees Worked With
Other Employees :
Jamaul Knox
May 28, 2020
Kellen was a pleasure to work with. He made the car buying process much easier for me! I would definitely come to him again!if you are looking for a car go to him! buying process much easier for me! I would definitely come to him again!if you are looking for a car go to him! More
by Rayven Love
Employees Worked With
May 27, 2020
Joe really helped me a lot when it came to getting my first car on my own. I really can’t believe he put me in a nice BMW first car on my own. I really can’t believe he put me in a nice BMW More
by lonnie.storey412
Employees Worked With
May 24, 2020
We had a very good experience here they showed us what we wanted to see and answered all our questions about the differences and in the end I got a better deal wanted to see and answered all our questions about the differences and in the end I got a better deal More
by Vapezone1
May 21, 2020
Kind, courteous and accomodating Came in multiple times to shop for a BMW for Mother's Day, each time the staff was very friendly and polite, throughout the browsing, test-drive, and Came in multiple times to shop for a BMW for Mother's Day, each time the staff was very friendly and polite, throughout the browsing, test-drive, and final purchase process. Jamaul and Joe worked patiently with us to answer our questions and help us understand the numbers better as this was our first big splurge. Dennis in finance was also very helpful in finishing up the final paperwork. Thanks! More
by Kev
May 21, 2020
Mr. Don was so awesome and had lots of patience! All my questions and concerns were taking care of, which made my decisions more accurate of why I wanted to purchase the car he provided to me as a choice o questions and concerns were taking care of, which made my decisions more accurate of why I wanted to purchase the car he provided to me as a choice of his comfort to my decision. Mr.Don is very well respected by me within his work ethics of working with this company;He has really shown me Integrity each and every time I have came in contact with him. I would really like to show appreciation and thank him for his honesty and taking his time with me. More
by C.Hawkins
Employees Worked With
Donald Morrow
May 20, 2020
Best Salesman Ever I have had the pleasure of buying 3 cars from Casey BMW. We ended up buying an X6 and a 3 series within 3 weeks of each other. The reason we came back I have had the pleasure of buying 3 cars from Casey BMW. We ended up buying an X6 and a 3 series within 3 weeks of each other. The reason we came back to Casey BMW was due to the impeccable reputation of Joe Hargraves! He did not disappoint! Joe made both sales hassle free and easy. He made us feel like family. As long as Joe is at Casey I will always and ONLY buy a car from him!! I will add that Mr Lloyd Howell was also very accommodating. More
by traceyz
May 18, 2020
Don and Lloyd were very friendly and great! They really took the time to ensure us that this was one of the best decisions we could have made. took the time to ensure us that this was one of the best decisions we could have made. More
by Nsunurse
