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Carvana

Tempe, AZ

3.5
10,121 Reviews

HQ

Tempe, AZ

85281

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10,121 Reviews of Carvana

September 06, 2019

Sale experience with Carvana Kenny called me and was very helpful on my car selling process! And Jeniffer helped me with the paperwork and car pickup I will definitely recommend More

by DB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny
September 05, 2019

May as well give them the car Had them give me a quote 2 tires cost me what they offered. What a joke. I wouldn't advise even wasting your time. But then it's your money. More

by paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
dan
Sep 06, 2023 -

Carvana responded

We sincerely apologize that you did not have the stress-free experience we strive to provide every customer. We take your feedback very seriously and will ensure it is passed on to the proper department. Our team of dedicated advocates is always here to answer any of your questions, so please don’t hesitate to reach out via our chat service 24/7.

September 05, 2019

Car had serious issues! We selected a car online from Carvana came through Raleigh NC. 2017 Camry LE with 18746 miles. Car seemed to be what we were looking for. When it was More

by Carvana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wont, Say
Sep 06, 2023 -

Carvana responded

Thank you for your feedback regarding your recent Carvana purchase. It is unacceptable to hear that your vehicle did not arrive in the standards Carvana has set. Purchasing a vehicle should be an amazing experience, and we are sorry to have let you down. Please know we take your sentiments seriously, and we will be holding the proper teams accountable for this mistake. We are thankful you took the time to share your personal experience.

September 04, 2019

Just a flat out amazingly easy process! Alison was always there for us. Start to finish and even afterwards. Texting and calling and us throughout the entire process. Even with all our crazy More

by Jeffkaplan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alison Rose
September 03, 2019

Amazing customer service! Met and exceeded expectations My deal took a little longer than planned (was my fault due to a move and having to change vehicle registration) but Carvana stuck with me all the way More

by TaylorAdams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Pulliam
September 03, 2019

great easy quick experience Very easy to sell a car at carvana, they take care of everything and it is quick and easy with a great purchase price thank you! More

by pkstorm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny
September 02, 2019

Amazing experiences I really enjoy selling my car to Carvana! I will do it again next time. Selling a car to Carvana was really easy! They pick up my car, gav More

by Cami123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember the names
September 02, 2019

Discriminatory Highly discriminatory towards young adults. If you are under the age of 25 do not waste your time buying from carvana. It does not matter if you have More

by charper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Many
Sep 06, 2023 -

Carvana responded

We sincerely apologize that you did not have the stress-free experience we strive to provide every customer. We take your feedback very seriously and will ensure it is passed on to the proper department. Our team of dedicated advocates is always here to answer any of your questions, so please don’t hesitate to reach out via our chat service 24/7.

September 02, 2019

Horrible experience Avoid this dealership. They have below average follow up skills with customers. They ask for documentation and never check to see if they got it. If y More

by Lawrence McKenna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
All of them.
Sep 06, 2023 -

Carvana responded

We sincerely apologize that you did not have the stress-free experience we strive to provide every customer. We take your feedback very seriously and will ensure it is passed on to the proper department. Our team of dedicated advocates is always here to answer any of your questions, so please don’t hesitate to reach out via our chat service 24/7.

September 02, 2019

Easy process Easy and simple process did not have to leave the comfort of my own home. Car was delivered on time as promised with a full tank of gas. More

by Cassie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Online
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