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Carvana
Tempe, AZ
10,165 Reviews
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10,165 Reviews of Carvana
December 06, 2019
Smooth Transaction I sold my vehicle to Carvana. They offered me the best price compared to all of their competitors out there. Melissa was great to work with and made t I sold my vehicle to Carvana. They offered me the best price compared to all of their competitors out there. Melissa was great to work with and made the transaction a breeze. Answered all of my questions promptly. Could not recommend more. More
by mhodzic
Employees Worked With
Melissa
December 05, 2019
I had the absolute worst experience buying a car with Carvana. Expectations were high and they got crushed. For starters when I arrived I found my car parked outside, instead of in the vending machine wh Carvana. Expectations were high and they got crushed. For starters when I arrived I found my car parked outside, instead of in the vending machine where it should have been. The associate told me that the vending machine had a malfunction that day so the machine was dow. That pissed me off. THEN as I'm waiting for paperwork and the opportunity to check out my new car a group of people came into carvana that had appointments scheduled for 2 days away. THEY got priority service over me, being on time and there to get a car. After they left I'm about to get my car then another group of people came in with an appointment 2 days away!! They got priority over me again, being on time to get my car!!! Finally I was able to get my car and leave but my entire carvana experience was awful. I seriously wouldn't recommend Carvana to anyone, if you do buy a car from them walk out and refinance immediately. Good luck. More
by Tom
Employees Worked With
Dee
December 05, 2019
I had a wonderful experience selling my car to Carvana via Ian. He was helpful answering all my questions and i got a good deal too. Highly recommend. via Ian. He was helpful answering all my questions and i got a good deal too. Highly recommend. More
by vivek singh
Employees Worked With
Ian
December 05, 2019
This was the best car buying experience I've had. There was no pressure and I got to shop at my leisure. Walter was great when dropping the car off and it's been smooth sailing ever sense. was no pressure and I got to shop at my leisure. Walter was great when dropping the car off and it's been smooth sailing ever sense. More
by Kchalfant
Employees Worked With
Walter
December 05, 2019
Awesome car selling experience ..I was on time crunch Awesome car selling experience .. I was on time crunch situation to sell the car , Carvana gave me a decent quote and complete the whole process in Awesome car selling experience .. I was on time crunch situation to sell the car , Carvana gave me a decent quote and complete the whole process in just 45mins . Initial deposit concept is really awesome as I see the payment money reflected in my bank in 2 secs . Specially I want to mention about Ian ( appraisal quote person ) and April ( pick up person ) ...they were so professional so cornering or forcing to sell to them ..they gave me ample time to react and sell with happy mi I would definitely recommend to all my friends and colleges More
by s.gandhimathinathan
Employees Worked With
Ian ,April
December 05, 2019
The vending machine was broken after driving almost an hour to experience it with no heads up. The vehicle was also delayed a whole week prior to pick up. Once at pick up the agent I worked with had NO kn hour to experience it with no heads up. The vehicle was also delayed a whole week prior to pick up. Once at pick up the agent I worked with had NO knowledge of the vehicles what so ever . So none of my questions were answered. Then at pick up the car had all 4 tires with low tire pressure and he said he did not know why it did that and he was sorry. The car also came with only half a tank of gas and also the car’s interior was beyond dirty. The windshield was so marked up and then the back seat had stains and gun wrappers in between them. I’m very disappointed with this whole experience. But after having the car for a week now I do enjoy the vehicle very much. More
by Jin_Me
Employees Worked With
Steve
