
Carvana
Tempe, AZ
Filter Reviews by Keyword
By Type
10,127 Reviews of Carvana
This was by far the best car buying experience of my life. Did almost everything online. Picked up the car at the vending machine, which was really fun. We spent about 15 minutes there, turning in a tra life. Did almost everything online. Picked up the car at the vending machine, which was really fun. We spent about 15 minutes there, turning in a trade and picking up the new car. No hassle, est and fair. More
Best car buying experience ever! I loved getting my car from Carvana! It was effortless and amazingly fast. No more spending 5 hours at a dealer with limited inventory to be bullied i I loved getting my car from Carvana! It was effortless and amazingly fast. No more spending 5 hours at a dealer with limited inventory to be bullied into paying more or getting an extended warranty that I did not want. I will never buy another car from anywhere else!!! Super professional and amazing customer service! More
Easiest major transaction I have ever done!!! Although my car was delayed by 4 days (due to "bad weather" from AZ to Oh), it was well worth the wait, and the process was the easiest I have ever do Although my car was delayed by 4 days (due to "bad weather" from AZ to Oh), it was well worth the wait, and the process was the easiest I have ever done. My vehicle was everything I expected, and more. The delivery person was great, the vehicle detail was "squeaky clean", and I received gifts inside the vehicle. The whole experience was very pleasant, and I recommend Carvana 100%. More
I love the car I got from here but nothing but issues from delivery, my car not running when I got it and it took a few days before they paid to have it fixed and my temporary tags are expired and still from delivery, my car not running when I got it and it took a few days before they paid to have it fixed and my temporary tags are expired and still no plates so no longer able to drive until those come in unless I want to pay the deposit for a rental. The people are nice and very understanding but all around poor experience. I would not get another car through here. More
Much easier than going to a dealership! The process was very smooth, customer service was very responsive and answered all of my questions, I did most of the work while I was on my lunch bre The process was very smooth, customer service was very responsive and answered all of my questions, I did most of the work while I was on my lunch break at work, it was that easy! Being able to upload everything to their online portal was so simple. My only complaint was that the interior of the car was rather poorly cleaned, there were alot of stains on the cloth seats that weren't visible in the car photos, and the cleaning job itself was poor, and the car smelled faintly of smoke. I did complain to Carvana about this and they offered to reimburse me a $100 towards a detail of my car, at a shop of my choice, which was a good offer, but no detail is under $100, I needed a deep clean to blow out the vents and clean most of the stains off the seats which a dealership would have easily done before I picked up the car. That aside, I would buy from them again and recommend to friends and family. More
Andrew was awesome - I sold the car sitting at home, got fair value for it - all hassle free. Thank you Andrew for A+ experience - will recommend you to everyone. fair value for it - all hassle free. Thank you Andrew for A+ experience - will recommend you to everyone. More
Easiest, fastest way to buy the perfect car! Will definitely recommend Carvana to friends and family! I'm very happy with my purchase! Thank you ☺ definitely recommend Carvana to friends and family! I'm very happy with my purchase! Thank you ☺ More
This is the second car we have bought with Carvana and both were excellent experiences. I always hated buying cars and going to dealerships, even the “hassle free” ones take hours. It was super easy and both were excellent experiences. I always hated buying cars and going to dealerships, even the “hassle free” ones take hours. It was super easy and fast to buy the car. It was also a Christmas present for my husband and everyone was super helpful at ensuring it stayed a surprise, even changing the delivery location at the last minute when he got home early. Everything went perfectly and carvana helped make it a perfect Christmas surprise. I don’t ever plan to buy a car from anyone other than Carvana in the future! More
Easy way to buy a car I was kind of skeptical but found the process and end result was great. I’m an Amazon type shopper. So buying a car online seemed like a great thing t I was kind of skeptical but found the process and end result was great. I’m an Amazon type shopper. So buying a car online seemed like a great thing to do. And hey, if you don’t like the car you have 7 days to return it. Nothing to lose. And I price and feature shopped across all other options. Felt Carvana had a lot to choose from with great prices. And I love that they include the original sticker on the site so you can see exactly what equipment is on the car. Game changer for me. The car was in even better condition than I imagined it would. Really like new. So an overall good experience for me. More
Another Great Carvana Experience! My wife and I bought a car in late 2018 from Carvana and had a great experience which led to us buying another vehicle from them in December of 2019. My wife and I bought a car in late 2018 from Carvana and had a great experience which led to us buying another vehicle from them in December of 2019. The process online and at the "vending machine" in Katy, TX was seamless, smooth, and everyone we dealt with has been professional and friendly. The car we recently purchased was making a noise when it went over 60MPH on the way home, and we did find that the splash guard on the undercarriage had come detached and was resulting in the noise. We took the car to our local Hyundai service drive and they worked with Carvana to have the car fixed at no cost to us. No other issues with either vehicle. If things don't change, we are likely Carvana customers for life! While some of the cars are more expensive than I'd be willing to pay for their age/mileage, you can find good deals and I'm willing to pay a little bit more than the average dealer for a great and painless experience. More