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Carvana
Tempe, AZ
10,128 Reviews
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10,128 Reviews of Carvana
March 08, 2020
Easy buying process! I was able to pick the car that I wanted and was able to fully review any issues or defects with the vehicle. My vehicle didn’t have floor mats when purchased, I was surprised to find wanted and was able to fully review any issues or defects with the vehicle. My vehicle didn’t have floor mats when purchased, I was surprised to find a set of mats was shipped to home without my knowledge. More
by matricefis78
Employees Worked With
Unsure
March 08, 2020
Disappointed with the overall experience. Drove 2:45, 180 miles one way, arrived 40 minutes early and vehicle was not ready for 12:20pm pick up. Car was not (if) inspected properly and had to take to local V miles one way, arrived 40 minutes early and vehicle was not ready for 12:20pm pick up. Car was not (if) inspected properly and had to take to local VW dealership for repairs. More
by Requejo.paul99
Employees Worked With
Not disclosing
March 08, 2020
A very easy and transparent process. Would recommend for people that don't need the hassle out of the whole buying/selling process. Happy with results! people that don't need the hassle out of the whole buying/selling process. Happy with results! More
by sylvanafd86
Employees Worked With
Andrew
March 08, 2020
Customer service is friendly thats about the only perk. They damaged my car right before delivery which made them 2 hours late for delivery. Upon delivery it was obvious the vehicle had not been washed in They damaged my car right before delivery which made them 2 hours late for delivery. Upon delivery it was obvious the vehicle had not been washed in months. I got an inspection done during my 7 day test drive and 2 grand worth of repairs were found that they somehow missed during a "150 point inspection". I had to pay the 50 dollar deductible because I didn't have time to find a service place with Silver Rock since I had already taken time off of work to go find a body shop to fix the damage they did. All I got from carvana was a "oh dear we are so sorry this is happening!". No compensation of any sort. Would not recommend to anyone unless you really can't find a trusty dealership. More
by Freemana613
Employees Worked With
Random
March 08, 2020
Very easy process. Everyone was very friendly and polite! Delivery of the car couldn’t have been easier. Juliana who delivered my car to me was exceptional! Thank you! Delivery of the car couldn’t have been easier. Juliana who delivered my car to me was exceptional! Thank you! More
by Dana Bruno
Employees Worked With
Juliana
March 08, 2020
This experience was truly a pleasure for me and I would recommend Carvana to everyone I know. The process was painless and stress free the only way to buy a car moving forward. Looking forward to my next p recommend Carvana to everyone I know. The process was painless and stress free the only way to buy a car moving forward. Looking forward to my next purchase with Carvana. Thanks for making this such an enjoyable experience. More
by Kevinbritt002
Employees Worked With
I don't remember any names but everyone was so helpful.
March 08, 2020
This car buying experience was so relaxing and there is no pressure to buy, the 7 day money back Guarantee made it even more of enjoying experience I would definitely buy from Carvana again, the employees no pressure to buy, the 7 day money back Guarantee made it even more of enjoying experience I would definitely buy from Carvana again, the employees that I did interact with online and on the phone was professional and very pleasant More
by buterumm
Employees Worked With
Trina
March 08, 2020
The best !!! I needed a new vehicle after having the same one for twenty years but I dreaded going to a dealership . Found the perfect vehicle for my family with Carvana . Carvana was hassle free, easy to us one for twenty years but I dreaded going to a dealership . Found the perfect vehicle for my family with Carvana . Carvana was hassle free, easy to use and senseless . I will be referring all my friends and anyone shopping got a new vehicle to buy with Carvana . Thank you More
by Jadedpain
Employees Worked With
Betty
March 08, 2020
This is the worst car buying experience I have ever had, and I’ve bought a lemon from a guy on the street. I bought the car in October and I didn’t receive it till JANUARY! They gave me all kinds of grief a and I’ve bought a lemon from a guy on the street. I bought the car in October and I didn’t receive it till JANUARY! They gave me all kinds of grief about payment method, insisting that I physically go to my bank which I CAN’T because it is located overseas. After getting the car in January I STILL don’t have the registration or plates and it is MARCH! On top of all that the car has had several problems since I got it. I discovered a crack in the windshield, the undercarriage was dragging on the ground, the AC doesn’t work, the tire inflation was all jacked up, and now there’s something wrong with the starter and it won’t turn on. Someone else might have a better experience here but mine was just awful 🤬 More
by Myqadira
Employees Worked With
Many
March 08, 2020
This is the best car buying experience we have ever had from beginning to end!! The buying online and financing was a breeze. Joan who delivered our car was right on time and very courteous, helpful and pr from beginning to end!! The buying online and financing was a breeze. Joan who delivered our car was right on time and very courteous, helpful and professional. Our concerns were addressed promptly and professionally. Everyone we talked to were very courteous!! We would definitely recommend Carvana and would use them again if we ever need another car!!! We are 100% satisfied even though we were skeptical about buying a car online!! More
by Dick and Cheryl Obrien
Employees Worked With
Joan
