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Carvana

Tempe, AZ

3.4
10,128 Reviews

HQ

Tempe, AZ

85281

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10,128 Reviews of Carvana

March 12, 2020

Good car so far, good customer service! Happy with my purchase & happy to have got a car through one of the best places I’ve heard about! More

by Cierambgirl
Recommend Dealer
Yes
Employees Worked With
John
March 12, 2020

I really liked the service! It went smoothly and easy. Trish was very kind too. Overall, selling my car was a great experience for me. More

by 29oneway
Recommend Dealer
Yes
Employees Worked With
Trish
March 11, 2020

The whole experience from buying the car to picking it up was wonderful. The staff was very pleasant starting with the receptionist. I loved it!! More

by Yashaheadd40
Recommend Dealer
Yes
Employees Worked With
Don't remember their names
March 11, 2020

Andrew answered my questions and my concerns about the legitimacy of his offer because at first I suspected it was a scam response to my Craigslist posting of my car. Therefore that part was great. How More

by zamora.nick
Recommend Dealer
Yes
Employees Worked With
Andrew, Leslie
March 11, 2020

This is my second purchase from Carvana.It’s painlessly This is my second purchase from Carvana. It’s painlessly easy, I love not having to deal with a salesman. The customer service is Amazing. The cars a More

by Williamhurst1366
Recommend Dealer
Yes
Employees Worked With
Hortio
March 11, 2020

Audi A4 2018 Car was delivered with a dashboard warning light ON. Engine Oil level was below minimum. Car exterior and interior wasn't cleaned properly. Level1 im More

by sarankumar1990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
unknown
Mar 16, 2020 -

Carvana responded

We know that your time is valuable, so we truly appreciate you taking time out of your day to provide us with feedback. Carvana aims to provide customers with an exceptional car-buying process coupled with high-quality pre-owned vehicles. It is disheartening to hear of the condition that your vehicle was delivered in as it is never our intention to inconvenience our customers. After reviewing your account, it does look like you are working with our Inside Team to have your concerns addressed and resolved. If you have any additional questions please do not hesitate to reach out to us at (800) 333-4554, we will be more than happy to assist.

March 11, 2020

Easy no hassle no haggle no dealer fees. Best way to buy a car. Never going to a regular dealer ever again. Great service so easy More

by jraniga
Recommend Dealer
Yes
Employees Worked With
Brett
March 11, 2020

Carvana is the way to go if you're selling your car I sold my Infiniti QX60 with ease and with a simple process. Andrew was so helpful and very informative in handling the selling process of my car. Car More

by eleazarf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
March 11, 2020

MY EXPERIENCE WITH CARVANA IS THE MOST WONDERFUL AND AMAZING THING TO HAPPEN TO ME..THE STAFF OF EVERY LEVEL ARE POLITE, CALM, REASSURING, AND AS PATIENT AS EVER WITH YOU AS CUSTOMER. More

by harry43us
Recommend Dealer
Yes
Employees Worked With
JOHN S. AND HARRY THOSE TWO VERY PLEASANT DELIVERY DRIVERS..THEY SHOULD BE RECOGNIZED FOR THEIR KIND AND PROFESSIONAL ATTITUDE..FROM MYSELF A ""HARRY"" TO ANOTHER ""HARRY"" THANK YOU GUYS !!
March 11, 2020

Straight forward,easy,quick! Process was super easy! Customer service was excellent! Received exactly what I shopped for! Complete transparency and professionalism! Best car buyin More

by Goldenowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natalie delivered and was excellent with follow up. Spoke with other representatives- don't remember all their names- but everyone was amazing!
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