
Carvana
Tempe, AZ
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10,128 Reviews of Carvana
The whole experience from buying the car to picking it up was wonderful. The staff was very pleasant starting with the receptionist. I loved it!! was wonderful. The staff was very pleasant starting with the receptionist. I loved it!! More
Andrew answered my questions and my concerns about the legitimacy of his offer because at first I suspected it was a scam response to my Craigslist posting of my car. Therefore that part was great. How legitimacy of his offer because at first I suspected it was a scam response to my Craigslist posting of my car. Therefore that part was great. However there was information that was incorrect that caused me concern during the pickup. Andrew said in his text that the carvana associate would have a flatbed truck, a notary, and a certified check. The pickup person had none of these three things. She did not have a flatbed, she was not a notary herself nor brought any notary with her, and the check she provided was a business check not a certified or cashier's check. During the pickup we went over to a Wells Fargo to verify the validity of the business check which was issued by Wells Fargo. In the branch the manager was called and after looking at the check they could not guarantee the validity of the check. they were able to verify that it looked like the checks routing number and bank account number were correct but it still could have been a forgery, they warned. The only reason I continued with the transaction was because I had set up the appointment through the carvanha website and so I knew it was legitimate. More
This is my second purchase from Carvana.It’s painlessly This is my second purchase from Carvana. It’s painlessly easy, I love not having to deal with a salesman. The customer service is Amazing. The cars a This is my second purchase from Carvana. It’s painlessly easy, I love not having to deal with a salesman. The customer service is Amazing. The cars are top of the line. This is an excellent service! I Highly Recommend Carvana! More
Audi A4 2018 Car was delivered with a dashboard warning light ON. Engine Oil level was below minimum. Car exterior and interior wasn't cleaned properly. Level1 im Car was delivered with a dashboard warning light ON. Engine Oil level was below minimum. Car exterior and interior wasn't cleaned properly. Level1 imperfections which could have been fixed easily by basic wax detailing wasn't done. Key fob battery died within a week. The above are minimal things that could have been taken care of by the vehicle inspectors before delivery to the customer. More
Carvana is the way to go if you're selling your car I sold my Infiniti QX60 with ease and with a simple process. Andrew was so helpful and very informative in handling the selling process of my car. Car I sold my Infiniti QX60 with ease and with a simple process. Andrew was so helpful and very informative in handling the selling process of my car. Carvana's offer was way better compared to other car buyers. The Carvana employee picked up my car in a flatbed truck with all the documents and a Wells Fargo check ready to be signed. Thank you, Andrew, for your help and support. I would highly recommend Carvana if you're planning on selling your Car. More
MY EXPERIENCE WITH CARVANA IS THE MOST WONDERFUL AND AMAZING THING TO HAPPEN TO ME..THE STAFF OF EVERY LEVEL ARE POLITE, CALM, REASSURING, AND AS PATIENT AS EVER WITH YOU AS CUSTOMER. AMAZING THING TO HAPPEN TO ME..THE STAFF OF EVERY LEVEL ARE POLITE, CALM, REASSURING, AND AS PATIENT AS EVER WITH YOU AS CUSTOMER. More
Straight forward,easy,quick! Process was super easy! Customer service was excellent! Received exactly what I shopped for! Complete transparency and professionalism! Best car buyin Process was super easy! Customer service was excellent! Received exactly what I shopped for! Complete transparency and professionalism! Best car buying experience ever!! Thank you! More