Carvana

Whoever thought you could buy a new car and trade in your old car from your recliner. This was one of the easiest things I could do to buy a new car. Their website is easy to use. All the answers are right i old car from your recliner. This was one of the easiest things I could do to buy a new car. Their website is easy to use. All the answers are right in front of you. You can see what you get before ordering. No pushy salesman annoying you with their selling tactics. More

Mixed Feelings Pros: The concept is great...shop online for a car, they deliver, no haggling! Photos of my vehicle were accurate. Felt like I got a good price. Pros: The concept is great...shop online for a car, they deliver, no haggling! Photos of my vehicle were accurate. Felt like I got a good price. Cons: Website has some issues. Lots of errors. 30 minutes isn't long enough to finish the purchase. Too many glitches, had to extend the time. Doesn't seem to work well with the Safari browser. 81% of your customers finance through Carvana...at 6.7 % interest..really?! I have great credit and that is super high. Got a loan at 3.9%. You are missing out on financing revenue from people with good credit. Wait time on hold is always 20, 30 minutes or longer. Always have to select for a call back. That's a great option! Not clear how the referral program works. No details on the website. Always have to call to get info. In my case, the touch-less delivery was a joke! Delivery person was wearing a mask, but not covering his nose. He supposedly sanitized the vehicle, but in reality it was a blue shop rag and I never saw any disinfectant. After he left I wipe down the vehicle myself. After two swipes of the steering wheel my wipe was very dirty. Same thing with the radio, door handle and driver's seat. Used 3 wipes on just the driver's area and all 3 were very dirty. I has photos of the dirty wipes. Don't get me wrong, overall the vehicle looked clean, but when I used wipes it told a different story. I think he forgot to bring clean rags and disinfectant and his wiping down everything was just for show. Sorry, but you advertise that it's touch-less delivery and everything is sanitized. It gave me a false sense of security! I'm glad I decided to cleaned it myself. More

I used my own financing which made the process longer than it should have. Otherwise it was ok. Customer service was really good helping me. than it should have. Otherwise it was ok. Customer service was really good helping me. More

As easy as advertised! My experience was flawless. I found the car I wanted and it was delivered according to plan. Unfortunately that particular car didn’t work out. The re My experience was flawless. I found the car I wanted and it was delivered according to plan. Unfortunately that particular car didn’t work out. The return process was as advertised, I returned it within seven days for a full refund. Carvana had another vehicle “coming soon” and I was able to place a deposit on it so I would have the first opportunity to buy it when it became available. That one was perfect, the delivery & return process was safe, respectful, with trained pleasant employees. I won’t be going back to old school car buying. Kudos Carvana! More

Carvana rep. Cooper assisted me throughout the entire streamline process. He was attentive, knowledgeable and professional. Carvana has removed the hassle of selling, exceeded expectations. streamline process. He was attentive, knowledgeable and professional. Carvana has removed the hassle of selling, exceeded expectations. More

Very easy, reasonable (if not rock-bottom) price Good selection of cars; no hassle and very smooth process to buy the car. Reps were all very professional and tried to be helpful. Sometimes there w Good selection of cars; no hassle and very smooth process to buy the car. Reps were all very professional and tried to be helpful. Sometimes there were pretty long hold times when trying to talk by phone, but they would call back. The prices generally seemed fine; you probably could find cheaper if you shopped local deals but not much cheaper. More

very happy This was a very smooth experience. I found your program to be true to the letter, everything that Carvana stated about their company was true, I exp This was a very smooth experience. I found your program to be true to the letter, everything that Carvana stated about their company was true, I experienced the convenient's, honesty, and a warm and pleasant delivery. I love my Ford Flex. Thank you Denise Robinson More

Sweet Camaro Super great car, great service, and a wonderful delivery girl, all from home!!!!! Love the Camaro, It was clean with new tires and ready to go. Super great car, great service, and a wonderful delivery girl, all from home!!!!! Love the Camaro, It was clean with new tires and ready to go. More

Super easy experience! I love my new car. It was fully detailed when I got it and I’m amazed at their ability to make it smell like a brand new car, lol. Overall, my experience with selecting a car, getti detailed when I got it and I’m amazed at their ability to make it smell like a brand new car, lol. Overall, my experience with selecting a car, getting approved, sending in the paperwork, to the test drive and signing was spot on! More