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Carvana
Tempe, AZ
10,128 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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10,128 Reviews of Carvana
February 18, 2021
I was a little skeptical when my delivery date came and I was notified it would be a week later but they turned things around. The day it was to arrive the second time I hadn't heard anything and called and was notified it would be a week later but they turned things around. The day it was to arrive the second time I hadn't heard anything and called and spoke to Charity who was a complete sweetheart and assured me my car would be there that day. It finally arrived and Ethan the man that delivered my car couldn't have been nicer. He even brought me a gift bag to say they were sorry for the delay in delivery. It was the most pleasant experience I've ever had buying a car. I would recommend it anyone! Thanks Carvana I love my new car! More
by bcat444
Employees Worked With
Charity and Ethan
February 18, 2021
Carvana not only made car shopping fun, their employees are exemplary! From start to finish, the employees were good natured and made my experience stress free! I hope they are around forever, because I'll are exemplary! From start to finish, the employees were good natured and made my experience stress free! I hope they are around forever, because I'll always buy a car in this manner. No haggling, no pressure. My credit is so-so and if yours is as well, please give them a try! More
by DesertMermaid
Employees Worked With
Trent and several others!
February 18, 2021
Pleasantly surprised at how easy and efficient Carvana made my purchase and trade-in. Smooth, easy, and efficient. Follow up issues were addressed quickly and to my satisfaction!. The car exceeded my expe made my purchase and trade-in. Smooth, easy, and efficient. Follow up issues were addressed quickly and to my satisfaction!. The car exceeded my expectations, and that's hard to do. Will certainly use Carvana for future needs and highly recommend. More
by jcz51
Employees Worked With
Angel
February 17, 2021
While I was initially impressed with the speed and ease of buying through Carvana, I quickly learned that the fast turnaround time could be due to them cutting corners when assessing their cars (or at leas of buying through Carvana, I quickly learned that the fast turnaround time could be due to them cutting corners when assessing their cars (or at least mine). I test drove my Xterra when it arrived and everything seemed fine until I had to use the freeway for the first time. The steering wheel shakes uncontrollably and the brakes have now started to squeak. The vehicle also has SO MANY more scrapes and scratches than what was shown online. The mileage is low and I ended up purchasing the car I wanted but I can’t help but feel that they were dishonest about the quality of the car and how well it was maintained. I’m having a mechanic check out the issue with the brakes/steering (total waste of my time seeing as I just purchased the car) but I’m unfortunately going to have to put in a lot of work to try and buff out the ridiculous amount of scratches to bring the appearance up to my standards (which also equals more of my time being wasted). I can say that the guy who dropped off my car was nice enough, though. More
by Cdemogo
Employees Worked With
Carvana
February 17, 2021
It was a great experience. We are very happy with our new vehicle. It was a painless process. Everything was straight forward and easy. Thank you. vehicle. It was a painless process. Everything was straight forward and easy. Thank you. More
by jackflashpomade
Employees Worked With
Caleb
February 17, 2021
This was absolutely the best experience I've ever had. The vehicles online had very good descriptions. They covered all the extras as well as all the flaws. When my car was delivered I was ecstatic. The The vehicles online had very good descriptions. They covered all the extras as well as all the flaws. When my car was delivered I was ecstatic. The guy was so nice. The car had a slight tear that was supposed to be repaired but they did a horrible patch. David noticed it 1st. He took pictures a d told me that they would be in contact to do a better job. The experience was absolutely wonderful. Thank you, carvana. More
by AmberGrace333
Employees Worked With
David
February 17, 2021
Very easy process, great personnel with very personable attitudes and wonderfully speedy delivery. Only issue I had was delivery driver didn't know manual transmissions! attitudes and wonderfully speedy delivery. Only issue I had was delivery driver didn't know manual transmissions! More
by mattlavancher
Employees Worked With
Matt
February 17, 2021
This was my second purchase from Carvana, and another wonderful experience. An excellent price for a low millage vehicle, great trade in value for my old vehicle. Very easy and fast on line transaction wonderful experience. An excellent price for a low millage vehicle, great trade in value for my old vehicle. Very easy and fast on line transaction, deliver on time and easy, all paperwork done on line. Will never mess with another local dealer again. Their warranties and guarantees protect you very nicely, and if you don't like it you have 7 days to completely reverse the process and get a FULL refund, and your trade in returned to you. More
by ashdovel
Employees Worked With
All done on line, except delivery driver who was great!!
