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Carvana
Tempe, AZ
10,128 Reviews
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10,128 Reviews of Carvana
March 02, 2021
The car was disgusting Missing matsSaid it had one key The car was disgusting Missing mats Said it had one key but it was a key fob not even a real key Came with an alert saying it needed oil change! The car was disgusting Missing mats Said it had one key but it was a key fob not even a real key Came with an alert saying it needed oil change! More
by karinasilva0106
Employees Worked With
No one spoke with me
March 01, 2021
The process was smooth. We were in and out about 20 minutes. I definitely recommend Carvana. I returned the 1st car I had ordered during the 7 day review. Car was fine, but lacked features we decided w minutes. I definitely recommend Carvana. I returned the 1st car I had ordered during the 7 day review. Car was fine, but lacked features we decided we couldn't live without. Got lucky and found the same model, year and color, loaded. The return and purchase was easy and hassle free. More
by john
Employees Worked With
i wish i could remember their names. Lady who worked on return and new purchase, lady who helped me reschedule my appointment for pickup and guy at dealship
March 01, 2021
The customer service is outstanding! The driver was The customer service is outstanding! The driver was friendly. Delivery was on time!! Great experience would definitely recommend! Thank you again, lo The customer service is outstanding! The driver was friendly. Delivery was on time!! Great experience would definitely recommend! Thank you again, love my car very much! More
by tania.drn
Employees Worked With
Amir
March 01, 2021
It was a very easy hassle free experience! They are available to help weather it’s calling texting or emailing! Answered my questions super fast! available to help weather it’s calling texting or emailing! Answered my questions super fast! More
by Paigeb11492
Employees Worked With
I don’t remember
March 01, 2021
I was nervous to deal with a dealer that I couldn't see or test drive a vehicle before a purchase. I went ahead and checked it out. I got to see the vehicles inside and out. There was no rush or hassle. Wh or test drive a vehicle before a purchase. I went ahead and checked it out. I got to see the vehicles inside and out. There was no rush or hassle. Which was a great relief for me, salesmen can be so pushy. When I found a vehicle that tickled my fancy carvana kept me informed on their process. The day came for me to pick up the vehicle and the delivery man was super helpful and nice. He allowed me plenty of time and information to make an informed decision. I was given an extra 7 days to be sure I was satisfied with my purchase which helped even more for me to be sure that I was making a choice that was good for me and my family. It has been the best vehicle purchase I have ever made. More
by Jaime
Employees Worked With
Javier
March 01, 2021
This was the best experience - no haggling, just pick your car, finance, pick it up - they handle everything - no hours at a dealership - loved it!!! I would definitely recommend! your car, finance, pick it up - they handle everything - no hours at a dealership - loved it!!! I would definitely recommend! More
by mrissro71
Employees Worked With
Noah was terrific!
March 01, 2021
Carvana was the experience of a lifetime. They’re the only ones that go would work with me on my budget. Def recommend! Thanks carvana! only ones that go would work with me on my budget. Def recommend! Thanks carvana! More
by CaidenTyler
Employees Worked With
I don’t remember I’m so sorry.
March 01, 2021
So apprehensive about this process. Literally easy and painless. So much so that my wife purchased a second vehicle the following week. Amicably priced, no hassles. painless. So much so that my wife purchased a second vehicle the following week. Amicably priced, no hassles. More
by roberthensleyemail
Employees Worked With
Wish I knew, both excellent
February 28, 2021
The dealership was very disappointing because at 7:30 am I got a call saying the truck was not going to be ready on time. I was never given a solid time to come and when I called back hours later no one pic I got a call saying the truck was not going to be ready on time. I was never given a solid time to come and when I called back hours later no one picked up the phone. I drove 40 minutes to see when I could pick up the car and they still did not have a time I could pick it up. I called corporate and they were finally able to give me a time. 3pm. 4 and a half hours later than I scheduled. It killed my whole Saturday and when I showed up I couldn't even use the coin vending machine with my daughter. The whole reason I wanted to pick the truck up. The whole process was bad and caused me to not use carvana to buy my wife's car. Carvana missed out on 35000 dollars because my wife was so upset we just went to a traditional dealership for her car. The truck also had a lot of damage to the front bumper that was not listed. I will not use the service again. More
by jkimble6602
Employees Worked With
Charles
