Carvana

Can’t tell you enough how much I love my Jetta!! So easy to pick and purchase! They even delivered it to me. I’ve had my car for a week and I couldn’t be happier!! Thank you so much!!!! to pick and purchase! They even delivered it to me. I’ve had my car for a week and I couldn’t be happier!! Thank you so much!!!! More

Mostly good. Car was delivered without being fully checked over or detailed. Missing the cover for the fuse panel and I have to use my time and gas to go to an authorized service center to address. Pr checked over or detailed. Missing the cover for the fuse panel and I have to use my time and gas to go to an authorized service center to address. Previous owner's stuff in the hatch (some leaked). Promised a 100 credit toward detailing. We'll see... Had a few more dings than were listed but nothing major. The positive: Price quoted was price I paid. No hidden fees or haggling. They delivered car on time and registration process seems like it will be easy. Delivery person was very nice and professional. More

I am so in awe of Carvana's car buying process and love my new car! :) It was a great customer experience and would recommend. my new car! :) It was a great customer experience and would recommend. More

Loved it!! Everything very smooth and I highly recommend it. It was my first time and everything exceeded my expectation.. exactly how it was told. They worked well w. My credit union also. it. It was my first time and everything exceeded my expectation.. exactly how it was told. They worked well w. My credit union also. More

Very good experience. I'd rate it 4 1/2 stars. Was not flawless. First delivery was very punctual and the hauler driver was friendly, but the car had visible transport damage in two places on the hood. I flawless. First delivery was very punctual and the hauler driver was friendly, but the car had visible transport damage in two places on the hood. I was offered the option of taking care of the damage locally and being compensated for the deductible, but I did not need/want the headache, so I declined. The car was hauled away and repaired; re-delivery was nine days after the first attempt. Fortunately the delivery delay worked out okay with my schedule; I travel a lot for extended periods, so it could have been disruptive, but it wasn't. The second hauler driver was also punctual and friendly. The damage repair looked great. The registration process was completed in three weeks; I received the license plate and registration via FedEx sooner than I expected. I'm happy with the car. The selection & buying process felt better than buying from a conventional dealership. More

I am very very very happy with my carvana experience!! from the very first day of the pre approval.. I only had one mix up of miscommunication and when I called in the Manager helped me out with it right from the very first day of the pre approval.. I only had one mix up of miscommunication and when I called in the Manager helped me out with it right away!! The delivery driver was absolutely amazing I loved him! I have been telling everyone about Carvana!!! More

Carvana delivered the car to me on March 4th. Mechanical issues fully resolved by June 7th. All issues were covered under the SiverRock Limited Warranty (5 days remaining). NOTE: I did have to pay an ext issues fully resolved by June 7th. All issues were covered under the SiverRock Limited Warranty (5 days remaining). NOTE: I did have to pay an extra $100 for two repairs at the Chevy dealership because Pep Boys couldn't do it. Purchase and delivery experience with Carvana was excellent. One annoyance: they delivered it with only about 5 miles of charge range on it so I didn't get to test drive for very long. NOTE: Anyone buying an EV: request a dash picture of it fully/partially charged before delivery. The car had mechanical issues. But honestly, I like the car so much I was willing to go through the ordeal of getting it repaired. It was a pain. A lot of running around between Pep Boys and the Chevy dealership. Issues: 1) Rear window wiper replaced. Rubber was rotting off. 2) TPMS sensor failure on Front Passenger side tire pressure sensor 3) Both rear tires have significant dry rot 4) The dash compass antenae replaced was only showing "CAL" on display. 5) Tie rod ends replaced to address various "clunking" sounds. Didn't work so took it in again and was fixed after replacing whole rack-and-pinion. Warranty Paid: $3365 Paid by me: $100 After all of this, it probably seems strange that I would give Carvana a nice review. But to be fair, they were smart to provide this limited warranty system with SilverRock. Without the warranty, I probably would have just returned it to Carvana. More

This dealership is by far the best that I have ever gone through! I have and will continue to tell people how great and easy it was to get my car with Carvana! through! I have and will continue to tell people how great and easy it was to get my car with Carvana! More