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Carvana

Tempe, AZ

3.4
10,128 Reviews

HQ

Tempe, AZ

85281

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10,128 Reviews of Carvana

June 01, 2022

The previous owner of this car was a smoker and they tried very hard to mask the smell with cleaners and air fresheners. I’ve been trying for a week to get the smell out. The car is in great condition o More

by lehudin
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
None Specific
Jun 02, 2022 -

Carvana responded

Thank you for taking the time to reach out regarding your Carvana experience. We sincerely apologize that you did not have the stress-free experience we strive to provide every customer. We take your feedback very seriously and will ensure it is passed to the proper department. Unfortunately, we are unable to locate your account with the name provided. Please reach out to us at (800) 333-4554 and our team of dedicated advocates would be happy to address your concerns.

Jun 02, 2022 -

lehudin responded

It’s under my wife’s name, Rachel Ehudin.

May 31, 2022

bought a sienna from them. I have good credit and I was charge 12% interest. 6 days wait to deliver my car on the day of delivery I was told the 2019 sienna had bad shocks and More

by jbraga23
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aja terry
May 31, 2022 -

Carvana responded

Thank you for taking the time to reach out regarding your Carvana experience. We sincerely apologize that you did not have the stress-free experience we strive to provide every customer. We take your feedback very seriously and will ensure it is passed to the proper department. Unfortunately, we are unable to locate your account with the name provided. Please reach out to us at (800) 333-4554 and our team of dedicated advocates would be happy to address your concerns.

May 31, 2022

Great customer service, everyone I dealt with was super friendly and helpful. The vehicle was in great shape and the buying process from Carvana was really easy. This was my first time buying from an onlin More

by mirlmeier
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember their names but they were all great
May 31, 2022

I didn’t realize how easy this was. You were with me every step of way. I strongly recommend this to anyone for a good buying experience. More

by Hodgesp540
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damiem
May 31, 2022

Everything about this transaction was amazing! ! I'll probably buy all my vehicles this way from now on. I just can't say enough good things about it. More

by HeatherRR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colby!
May 31, 2022

Highly recommend Carvana! I took advantage of the 3 times is a charm deal. At my 3rd attempt I found the perfect fit for my family. The Carvana team made it a simple proces More

by Myrimend26
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Several but every interaction was perfect.
May 31, 2022

2 months and no registration. Requested to get a temporary extension, 2 weeks of silence. I asked to refund that portion because I can do it in 15 min at the DMV - nope, no can More

by Jerryhoytgsc
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Peter and ???
Jun 02, 2022 -

Carvana responded

Thank you for taking the time to reach out regarding your Carvana experience. We sincerely apologize that you did not have the stress-free experience we strive to provide every customer. We take your feedback very seriously and will ensure it is passed to the proper department. Unfortunately, we are unable to locate your account with the name provided. Please reach out to us at (800) 333-4554 and our team of dedicated advocates would be happy to address your concerns.

May 30, 2022

I enjoyed this car buying experience with Carvana. Thank you again for a smooth process. More

by mcurryiv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travell
May 29, 2022

Very easy experience, found a couple issues with the first car returned it and picked another no questions asked!! More

by lakota46
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everyone perfect
May 29, 2022

Great easy no hassle way to purchase a vehicle. This purchase was a complete surprise for my wife and daughters. Carvana did a great job to make the delivery of our 2016 Tahoe a special moment. Tha More

by dans67nova
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tymeshia, Veronica, Tyler,
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