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Carvana

Tempe, AZ

3.5
10,119 Reviews

HQ

Tempe, AZ

85281

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10,119 Reviews of Carvana

November 07, 2017

No Pressure, All pleasure The Carvana way is how to buy a car. Fair price and people working with you to make car buying an enjoyable experience. The way to buy a used vehi More

by Daniel Coleman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All
November 06, 2017

Best way to buy a car but get it inspected For your convenience, we included your original review below so you can simply copy and paste! No more dealerships!!!!! My wife suggested i try More

by Michael Nolen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A very nice guy but i dont remember his name.
Nov 07, 2017 -

Carvana responded

Thank you so much for reaching out to us regarding your recent purchase with Carvana and for relaying your experience. Our goal is always to provide a stream-lined purchase process and we want to apologize that your experience fell short of that standard. Those repairs absolutely should have been taken care of in our 150-point inspection, as well as our Pre-Delivery Inspection. We're so glad that one of our Executive Resolution Specialists was in communication with you post-sale, thank you for bringing this matter to our attention so we can further resolve this at hand. Thank you for being part of Carvana and so glad you enjoyed your experience!

November 06, 2017

Easy as 1, 2, 3 5 stars, top of the line customer service, A++ From the time I made my initial purchase I found a different vehicle that I would rather have prior More

by opr12216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor
November 06, 2017

Very good experience with surprisingly few problems Pleasantly surprised that the condition of the vehicle exceeded what could be seen in the online gallery, super clean inside and out. Timeline was acc More

by tigger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
n/a
October 30, 2017

2014 Kia Soul from Carvana, Awesome!!! I love my 2014 Kia Soul. It's the 2014 base model but has features most base models don't. Cruise control, bluetooth, digital dash with outside temp., More

by gcousins70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas
October 17, 2017

wow great people I never bought a truck so easy was great sitting home working with carvana thank you all are fun to work with will buy another in time More

by ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TJ
October 17, 2017

Amazing experience!!! I can honestly say i was skeptical that buying a new vehicle could be so easy but i was pleasantly surprised!!! So easy, so professional, so thorough. More

by DreamCruise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary
October 16, 2017

Great experience, suggesting them to everyone! I’ve had my car for a week and it’s the best car I’ve ever had. I’m so glad I used Carvana. I didn’t feel any pressure I do at car lots and I chose th More

by LeAnn46952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth
September 07, 2017

Awesome way to buy a car I didn't end up buying a car from Carvana, but only because I ended up buying new. Their website is outstanding and customer service was great. Woul More

by WhiteShoes4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Smith
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