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Car Pros KIA Tacoma

Tacoma, WA

4.8
570 Reviews

7230 S Tacoma Way

Tacoma, WA

98409

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570 Reviews of Car Pros KIA Tacoma

June 19, 2023

Best experience I've ever had with a dealership. Zero pressure, friendly staff, amazing deal. Highly recommend. More

by EM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sierra Discolo
Jun 19, 2023 -

Car Pros KIA Tacoma responded

Hello! Thanks for the 5 star review of Car Pros Kia Tacoma. We're so happy we could provide the best dealership experience you've ever had! Thanks for choosing Car Pros, welcome to the family!

June 11, 2023

I have been coming to this Car Pros for almost 10 years, and I love them. They always take good care of me and my vehicles, so I will definitely keep going there. Keep up the good work! More

by Momma Kat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Veras
Jun 12, 2023 -

Car Pros KIA Tacoma responded

Hello! We appreciate your 5 star review of Car Pros Kia Tacoma. We're so glad you can always trust us to take care of you and your vehicles! Thank you for always choosing Car Pros after all these years, we look forward to seeing you again soon!

June 01, 2023

I bought my first brand new car on 05/28 and it was a little rocky at first because I was BURIED in my previous vehicle. Nino the salesman, Todd (or Tom can't remember) the sales manager and Marcus in fi More

by wilsont1993
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nino salesman and Todd (or Tom) Sales manager., Marcus Freeman
Jun 01, 2023 -

Car Pros KIA Tacoma responded

Hello, we appreciate you sharing this 5 star review of us here at Car Pros Kia Tacoma. We love to hear that our team could come together and make this happen for you! Thank you for choosing Car Pros for your new vehicle, we hope you enjoy the journey ahead!

Jun 01, 2023 -

wilsont1993 responded

Thank you all so much for the help. We will absolutely be returning for more purchases in the future.

May 27, 2023

This was our 4th new car and first trade in at Car Pros Kia Tacoma and we had a couple of snafus during this visit. On a good note, they made it right for us. Mo was our salesman and he was great to work w More

by Sonja h
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo (sales) and Sharon (finance)
May 29, 2023 -

Car Pros KIA Tacoma responded

Hello, we appreciate your 4 star review of us here at Car Pros Kia Tacoma! We're happy to hear Mo could work these issues out for you, and that he was a pleasure to work with. Thank you for always choosing Car Pros, we look forward to working with you again in the future!

May 18, 2023

I came in to purchase a battery and have it installed in my Niro after I had my car jump started. I was told by the service person that they would be robbing me if they sold me a battery since the original More

by Bullock5577
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know the name of the person since there was no charge and no paper work.
May 22, 2023 -

Car Pros KIA Tacoma responded

Hello, we appreciate you sharing this 5 star review of Car Pros Kia Tacoma. We're so glad we could assist you with this battery issue, and we're happy to hear you can trust our team here. Thank you for stopping by, we are always here for you anytime!

May 11, 2023

I kind of felt bounced around a little bit however everybody I talked to was really good at making me feel as though they were there to help me. All in all, it was a great experience after all sai More

by Leahmorse
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian & Azhau
May 11, 2023 -

Car Pros KIA Tacoma responded

Hi there, thank you for this 5 star review of Car Pros Kia Tacoma! We're so glad you had an enjoyable time here with us, and we're more than happy to help! Thanks for choosing Car Pros, take care!

May 09, 2023

I had a great time at this location and wouldn’t choose any other places. I’m very happy More

by orangepancakes1996
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry G & Andre
May 11, 2023 -

Car Pros KIA Tacoma responded

Hi there! Thank you for the 5 star review of Car Pros Kia Tacoma. We're more than happy to hear you enjoyed every minute of your time spent here with us. Thanks for stopping by, we look forward to seeing you again soon!

April 23, 2023

Excellent service and care. Jeremy helped us last week and was really nice and helpful. Angel Verdi’s,, our service advisor, is the best ! Always kind, helpful and caring. More

by skirkpa777@comcast.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel in service
Apr 24, 2023 -

Car Pros KIA Tacoma responded

Hello, thank you for the 5 star review of Car Pros Kia Tacoma! We're happy to hear that Jeremy & Angel are reliable and able to help you out! Thanks for stopping by, we hope to see you soon!

March 26, 2023

My salesman, Myles, was straight forward and no xx, which I liked. The shady tactics came from the managers at the front desk and Cody in Finance. Would not do business with again. More

by jande016
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Myles, Cody and Manager Tom.
Mar 27, 2023 -

Car Pros KIA Tacoma responded

Hi there, we're disappointed to see your 2 star review of Car Pros Kia Tacoma. It's concerning to us to hear about the experience you had with our Management & Finance team. We would like to speak with you further about this so we can learn more about the situation, and correct and misunderstandings. Please reach out to our General Manager Tod, and he'll get back to you shortly! Thank you. Tod | todv@carpros.com

Mar 28, 2023 -

jande016 responded

Tod has been contacted.

Mar 29, 2023 -

jande016 responded

March 29, 2023 More shenanigans from Carpros Kia of Tacoma. Have contaced Cody in finance and Tod V the General Manager several times and not recived a response. Still waiting on a definitive answer about financing. Its been 5 days since papers have been signed and drove car home. I think its about time to share this experience with all the social media outlets.

March 03, 2023

Stephen Rusconi was a wonderful, no-pressure sales rep. He found us the perfect vehicle to suit our needs and helped us get an affordable payment for our daughter's first car. Thank you for making the pro More

by DEE CHARTIER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Rusconi
Mar 06, 2023 -

Car Pros KIA Tacoma responded

Hi Dee! Thank you for the five star review of us at Car Pros Kia Tacoma. We love to hear you enjoyed working with Stephen, and that he found the perfect vehicle for you and your daughter! Thanks for trusting Car Pros, we hope you enjoy!

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