Back

Car Pros KIA Tacoma

Tacoma, WA

4.8
575 Reviews

7230 S Tacoma Way

Tacoma, WA

98409

Directions

By Type

575 Reviews of Car Pros KIA Tacoma

May 11, 2023

I kind of felt bounced around a little bit however everybody I talked to was really good at making me feel as though they were there to help me. All in all, it was a great experience after all sai More

by Leahmorse
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian & Azhau
May 11, 2023 -

Car Pros KIA Tacoma responded

Hi there, thank you for this 5 star review of Car Pros Kia Tacoma! We're so glad you had an enjoyable time here with us, and we're more than happy to help! Thanks for choosing Car Pros, take care!

May 09, 2023

I had a great time at this location and wouldn’t choose any other places. I’m very happy More

by orangepancakes1996
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Barry G & Andre
May 11, 2023 -

Car Pros KIA Tacoma responded

Hi there! Thank you for the 5 star review of Car Pros Kia Tacoma. We're more than happy to hear you enjoyed every minute of your time spent here with us. Thanks for stopping by, we look forward to seeing you again soon!

April 23, 2023

Excellent service and care. Jeremy helped us last week and was really nice and helpful. Angel Verdi’s,, our service advisor, is the best ! Always kind, helpful and caring. More

by skirkpa777@comcast.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel in service
Apr 24, 2023 -

Car Pros KIA Tacoma responded

Hello, thank you for the 5 star review of Car Pros Kia Tacoma! We're happy to hear that Jeremy & Angel are reliable and able to help you out! Thanks for stopping by, we hope to see you soon!

March 26, 2023

My salesman, Myles, was straight forward and no xx, which I liked. The shady tactics came from the managers at the front desk and Cody in Finance. Would not do business with again. More

by jande016
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Myles, Cody and Manager Tom.
Mar 27, 2023 -

Car Pros KIA Tacoma responded

Hi there, we're disappointed to see your 2 star review of Car Pros Kia Tacoma. It's concerning to us to hear about the experience you had with our Management & Finance team. We would like to speak with you further about this so we can learn more about the situation, and correct and misunderstandings. Please reach out to our General Manager Tod, and he'll get back to you shortly! Thank you. Tod | todv@carpros.com

Mar 28, 2023 -

jande016 responded

Tod has been contacted.

Mar 29, 2023 -

jande016 responded

March 29, 2023 More shenanigans from Carpros Kia of Tacoma. Have contaced Cody in finance and Tod V the General Manager several times and not recived a response. Still waiting on a definitive answer about financing. Its been 5 days since papers have been signed and drove car home. I think its about time to share this experience with all the social media outlets.

March 03, 2023

Stephen Rusconi was a wonderful, no-pressure sales rep. He found us the perfect vehicle to suit our needs and helped us get an affordable payment for our daughter's first car. Thank you for making the pro More

by DEE CHARTIER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Rusconi
Mar 06, 2023 -

Car Pros KIA Tacoma responded

Hi Dee! Thank you for the five star review of us at Car Pros Kia Tacoma. We love to hear you enjoyed working with Stephen, and that he found the perfect vehicle for you and your daughter! Thanks for trusting Car Pros, we hope you enjoy!

March 01, 2023

Makiah made the whole process of buying my vehicle so simple and guided me through the unavoidable admin of a part exchange process I’m not a fan of buying vehicles, nor the usual dealership experience More

by Llama
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Makiah Moore
Mar 02, 2023 -

Car Pros KIA Tacoma responded

Hi there! We appreciate you sharing your five star experience with us at Car Pros Tacoma. It's wonderful to hear that Makiah could make this such a positive experience for you. Thanks for choosing Car Pros, we hope you enjoy every mile ahead in your new vehicle!

February 15, 2023

My husband and I received prompt and friendly service for our scheduled maintenance. We were very satisfied. More

by Bzandell
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Feb 16, 2023 -

Car Pros KIA Tacoma responded

Hello! Thanks for the five star review of us at Car Pros Kia Tacoma. We're so glad to hear that you and your husband recieved such prompt service during your scheduled maintenance! Thanks for trusting Car Pros, we welcome you back in anytime!

February 07, 2023

I was pleased with the communication provided by the service department and the car ran great following the repair. More

by groberts5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dep
Feb 09, 2023 -

Car Pros KIA Tacoma responded

Hi there, thanks for sharing your five star experience with us at Car Pros Kia Tacoma! It's wonderful to hear that our service team was very communicative here, and that your car is running like new! Thanks for trusting us here at Car Pros, we're always here for you!

February 07, 2023

Folks were efficient and friendly. Price was reasonable and satisfactorily explained. Waiting area was clean and comfortable. Coffee was appreciated. More

by tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Feb 09, 2023 -

Car Pros KIA Tacoma responded

Hi Tom, thanks for sharing your five star review of us here at Car Pros Kia Tacoma! It's great to hear you had a well-rounded experience with us. Thanks for stopping by, we hope to see you again!

February 05, 2023

The customer service and the communication was perfect. When my car was finish getting an update and a recall, angel notified me immediately and he also explained that if I didn’t make it back before they More

by Monster663
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Feb 06, 2023 -

Car Pros KIA Tacoma responded

Hello there, thank you so much for the five star review of us at Car Pros Kia Tacoma! It's good to hear that Angel was very communicative with you in case you couldn't make it back in time for pickup. Thanks for choosing Car Pros for your service, we wish you all the best!

...
12
...