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Car Pros KIA Tacoma

Tacoma, WA

4.8
611 Reviews
Call Dealership (253) 671-2400
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7230 S Tacoma Way

Tacoma, WA

98409

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611 Reviews of Car Pros KIA Tacoma

May 16, 2025

The work they do and customer service is better than their counter part Car Pros Renton. Easy to schedule and friendly. More

by Skygun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy "Service"
Report | Print
May 10, 2025

Prompt, fast and communicative. Great service and customer care. Gabriel was great and friendly as well More

by Yazmin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel
Report | Print
May 04, 2025

Helpful friendly staff, flexible with requests ,willing to research answers and provide different options and features for us to make an informed decision. More

by entrenous1004
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Hampton, Kelvin Dederick, Chelsie Edin, Phyllip Rock, Josh Hale, Marcus Freeman, Stephen Rusconi, Edward Ryle, Jeff Jones, Makiah Moore
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May 03, 2025

Great and fast Service very nice sales people and very helpful will refer people to them very satisfied customer More

by larrytall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammed
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April 24, 2025

Don’t walk, run away from these slime xxxxx. We were looking at a new K5 and Car Pros got ahold of that fact. Nowwehavebought 2of our 3 new Kia’s from Car Pros our last was 2017. So when the sal More

by Jose
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Shane
Report | Print
May 06, 2025 -

Car Pros KIA Tacoma responded

Jose, we are truly disappointed to read your review of us here at Car Pros Kia Tacoma. We're very sorry to hear about the unexpected costs you were presented with. If you're open to it, we’d welcome the opportunity to speak with you directly to better understand the situation and see if there’s any way we can make this right. Please reach out to our General Manager Mike, and he'll be in touch. Thank you. Mike | novin@carpros.com

April 23, 2025

Service department is helpful and all very friendly! Love the complimentary wash and vacuum! Always fast service. More

by mtmom97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfonso Mora
Report | Print
May 06, 2025 -

Car Pros KIA Tacoma responded

Hello, we appreciate your 5-star review of Car Pros Kia Tacoma. We're glad to hear our service team has been friendly, helpful, and efficient. Thanks for choosing Car Pros, we look forward to seeing you again!

April 19, 2025

Service was great. Jeremy was very helpful, answered all my questions and made me feel like a valued customer. More

by mae.shephard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Halter
Report | Print
May 06, 2025 -

Car Pros KIA Tacoma responded

Hi Mae! Thanks for sharing your 5-star review of Car Pros Kia Tacoma. We're so glad to hear Jeremy provided great service and made you feel like a valued customer. We’ll be sure to pass along your appreciation—thanks for choosing Car Pros!

April 04, 2025

Marcus and the team at the Kia dealership were fantastic! From start to finish, the experience was smooth, friendly, and pressure-free. Marcus was knowledgeable, patient, and genuinely cared about finding th More

by Cindee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Freeman
Report | Print
Apr 09, 2025 -

Car Pros KIA Tacoma responded

Hello Cindee, thanks for sharing your 5-star review of Car Pros Kia Tacoma! We’re so glad to hear that Marcus and the team made your car-buying experience smooth, friendly, and completely pressure-free. Congratulations on your new car—we’re thrilled you’re happy with both your vehicle and the service you received. We truly appreciate the recommendation and look forward to seeing you again down the road!

April 03, 2025

Service was excellent! Efficient and prompt! No pressure but just helpful! Sales representative Darian was easy to work with and was attentive to all my questions and wants More

by tgreer1978
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darian Cheth, Makiah Moore
Report | Print
Apr 09, 2025 -

Car Pros KIA Tacoma responded

Hi there, thanks for sharing your 5-star review of Car Pros Kia Tacoma! We're so happy to hear that your experience was efficient, helpful, and pressure-free—just the way it should be. Darian will be thrilled to know his attentiveness and support made a difference throughout your visit. Thanks for trusting the team, we hope to work with you again sometime!

March 27, 2025

Great experience, faster than I was expecting and they clean your vehicle, love the experience, maybe need a bigger building beside that great service More

by Mery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember name
Report | Print
Apr 09, 2025 -

Car Pros KIA Tacoma responded

Hello Mery, thank you so much for the 5-star review of Car Pros Kia Tacoma! We’re so glad to hear your experience was quicker than expected and that you enjoyed the extra touch of having your vehicle cleaned. We appreciate your kind words, and thanks for choosing Car Pros!

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