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Car Pros KIA Tacoma

Tacoma, WA

4.8
575 Reviews

7230 S Tacoma Way

Tacoma, WA

98409

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575 Reviews of Car Pros KIA Tacoma

September 28, 2023

Worst finance department I've ever dealt with. It's like a bunch of xxxxxxx pushing paper. They have no idea what they're doing. They suck a communication. Don't follow through and can't seem to c More

by woodfish73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kelvin Dederick, Edward Ryle
Oct 04, 2023 -

Car Pros KIA Tacoma responded

Hello, we are disappointed to see your review of us here at Car Pros Kia Tacoma. Our General Manager Tod has seen your review, and would like to speak with you further about what exactly happened. Please reach out to him when you can, and he'll be in touch with you shortly. Thank you. Tod | todv@carpros.com

September 21, 2023

The service was "no nonsense". The guy who assisted me was sitting at the front desk left side. I forgot his name. He explained well and the service done ws great. More

by Maxinemnd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not recall his name the guy who assisted me at the Service Dept.
Sep 25, 2023 -

Car Pros KIA Tacoma responded

Hello there, thank you very much for the 5 star review of Car Pros Kia Tacoma! We love to hear you enjoyed your time here with us, and that we could offer insight on what needed to be completed. Thanks for trusting Car Pros, we are always here for you in the future!

September 15, 2023

Excellent and professional. ,Todd pretty good customer service, he worked until the end of the day , even more late. More

by antramp
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Todd
Sep 17, 2023 -

Car Pros KIA Tacoma responded

Hello, we thank you for the 5 star review of Car Pros Kia Tacoma! We're happy our General Manager Tod could make sure this got completed for you in the end. Thanks for choosing Car Pros, we wish you all the best!

September 09, 2023

Very professional and they provided all different kinds of financing your car the best way you want it! More

by p.ilimaleota23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Freeman
Sep 11, 2023 -

Car Pros KIA Tacoma responded

Hello, thank you for the 5 star review of Car Pros Kia Tacoma. We are flattered by your comments, and we're glad we could provide multiple finance options for your situation! Thanks for choosing Car Pros, welcome to our family!

September 02, 2023

The sales manager provided excellent service. He said he would make us a deal that we couldn't resist and he came though with flying colors. It was a real pleasure to buy a vehicle from this deal More

by bobby_u
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sharon, Marcus Freeman
Sep 03, 2023 -

Car Pros KIA Tacoma responded

Bobby, thanks so much for the 5 star review of Car Pros Kia Tacoma! It is wonderful to hear we could do everything possible to make sure you left here with the best deal. Thanks for choosing Car Pros, we hope to see you again sometime in the future!

August 12, 2023

They are pleasant and got me in and out with no problems. They were there for all my needs. More

by laceybleil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do t know any names except Kenard
Aug 14, 2023 -

Car Pros KIA Tacoma responded

Hi there, thank you for the 5 star review of Car Pros Kia Tacoma. We're glad this experience went smoothly without any issues for you! Thanks for stopping by, we welcome you back anytime!

August 10, 2023

I had a great experience. Lyft ran me to my office. Kia called me 3 hours later and they had completed my 75000 check. It was fast and easy! More

by director
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Aug 14, 2023 -

Car Pros KIA Tacoma responded

Hi there, thank you for the 5 star review of Car Pros Kia Tacoma! It is fantastic to hear we could make this checkup a smooth and seamless experience for you! Thanks for bringing your vehicle in to us, we're always here for you in the future!

July 27, 2023

I know Angel, Chad and most of the Service Advisors. Always received great service and experience. More

by hlressy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel, Chad
Jul 27, 2023 -

hlressy responded

I was financed for a vehicle when my credit was not so hot. I am Puerto Rican and I was treated with no discrimination or malice. They financed me a 2014 Impala. When I first saw the vehicle, I said no way will I get this vehicle, but I was told to give it a chance and I got it! Thank you, Car Pros KIA Tacoma

July 14, 2023

Picked up a part that the dealership was holding for me ( unable to find it anywhere else). Discovered I need Service Department to make it work. The squeezed me in on-the-spot. Only reason it's not a 5 Star More

by mickie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reed
Jul 24, 2023 -

Car Pros KIA Tacoma responded

Hello Mickie, thanks for the 4 star review of Car Pros Kia Tacoma. We're glad we could get you in on such short notice to get this part in! Thanks for choosing Car Pros, we're always here for you anytime!

July 11, 2023

Great place good people to work with. We would do all agian. Thanks for everything More

by houseofshus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Hampton, Kelvin Dederick, Jeff Jones, Makiah Moore
Jul 11, 2023 -

Car Pros KIA Tacoma responded

Hi there, thank you for the 5 star review of Car Pros Kia Tacoma. It's wonderful to hear you think highly of us, and that everything went as expected for you. Thank you for stopping by, we hope to do business with you again soon!

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