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Car Pros KIA Tacoma

Tacoma, WA

4.8
570 Reviews

7230 S Tacoma Way

Tacoma, WA

98409

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570 Reviews of Car Pros KIA Tacoma

August 12, 2023

They are pleasant and got me in and out with no problems. They were there for all my needs. More

by laceybleil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do t know any names except Kenard
Aug 14, 2023 -

Car Pros KIA Tacoma responded

Hi there, thank you for the 5 star review of Car Pros Kia Tacoma. We're glad this experience went smoothly without any issues for you! Thanks for stopping by, we welcome you back anytime!

August 10, 2023

I had a great experience. Lyft ran me to my office. Kia called me 3 hours later and they had completed my 75000 check. It was fast and easy! More

by director
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Aug 14, 2023 -

Car Pros KIA Tacoma responded

Hi there, thank you for the 5 star review of Car Pros Kia Tacoma! It is fantastic to hear we could make this checkup a smooth and seamless experience for you! Thanks for bringing your vehicle in to us, we're always here for you in the future!

July 27, 2023

I know Angel, Chad and most of the Service Advisors. Always received great service and experience. More

by hlressy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel, Chad
Jul 27, 2023 -

hlressy responded

I was financed for a vehicle when my credit was not so hot. I am Puerto Rican and I was treated with no discrimination or malice. They financed me a 2014 Impala. When I first saw the vehicle, I said no way will I get this vehicle, but I was told to give it a chance and I got it! Thank you, Car Pros KIA Tacoma

July 14, 2023

Picked up a part that the dealership was holding for me ( unable to find it anywhere else). Discovered I need Service Department to make it work. The squeezed me in on-the-spot. Only reason it's not a 5 Star More

by mickie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reed
Jul 24, 2023 -

Car Pros KIA Tacoma responded

Hello Mickie, thanks for the 4 star review of Car Pros Kia Tacoma. We're glad we could get you in on such short notice to get this part in! Thanks for choosing Car Pros, we're always here for you anytime!

July 11, 2023

Great place good people to work with. We would do all agian. Thanks for everything More

by houseofshus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Hampton, Kelvin Dederick, Jeff Jones, Makiah Moore
Jul 11, 2023 -

Car Pros KIA Tacoma responded

Hi there, thank you for the 5 star review of Car Pros Kia Tacoma. It's wonderful to hear you think highly of us, and that everything went as expected for you. Thank you for stopping by, we hope to do business with you again soon!

July 07, 2023

It was a quick and easy experience. I will definitely go back to get my next car. More

by mark
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
I don't remeber
Jul 11, 2023 -

Car Pros KIA Tacoma responded

Mark, thank you for the 5 star review of Car Pros Kia Tacoma. We're happy we could make this such a quick and easy experience for you overall! Thanks for trusting Car Pros, we look forward to the next visit!

July 02, 2023

Pretty straightforward, seemed to get a little short once you said no to certain add ons. More

by derekshaw15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amir
Jul 03, 2023 -

Car Pros KIA Tacoma responded

Hi there, thank you for the 4 star review of us here at Car Pros Kia Tacoma! We're delighted to hear that everything went well for you overall throughout this experience. Thanks for choosing Car Pros for this purchase, enjoy the road ahead!

June 27, 2023

I continue to prefer this dealer over my local dealer in Olympia. I've had excellent service, great customer respect, accurate estimating of cost and time. I'll continue to make the drive to Tacoma for More

by Lazyj
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeremy
Jun 29, 2023 -

Car Pros KIA Tacoma responded

Hi there, thank you for the 5 star review of us here at Car Pros Kia Tacoma. We're thrilled to hear you choose us as your preferred dealer! Thank you for being a valued customer of Car Pros, we look forward to all your future visits with us!

June 24, 2023

DO NOT BUY CAR FROM THEM . I recently bought kia sportage hybrid plugin, I had the worst experience with kia car pros . they are literally showing one price and on papers the More

by Naveed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Not mentioned
Jun 26, 2023 -

Car Pros KIA Tacoma responded

Naveed, it is very disappointing to read your review of us here at Car Pros Kia Tacoma. We care deeply about our service members, and we are so sorry you feel differently about us. Please reach out to our General Manager Tod about this, so we can further clarify these fee's and do everything possible to help you out in this situation. Thank you, he looks forward to speaking with you soon! Tod | todv@carpros.com

Jun 29, 2023 -

Naveed responded

Thank for your response , I have talked with Manager Makiah , he was supposed to contact me last Monday after talking with finance but haven't heard from him and I sent Email to Mr. Tod . Hopefully this matter will be resolved soon and the day it will get resolve the review about your company will also get updated. if my review is still here that means no progress. Thank You.

June 21, 2023

Super friendly staff! ! Eager to answer questions and help with anything you need. Acknowledged right away and polite. More

by mtmom97
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Makiah Moore
Jun 22, 2023 -

Car Pros KIA Tacoma responded

Hello there, thank you for this 5 star review of Car Pros Kia Tacoma. We're so happy our team could help you out with any questions you may have had! Thanks for stopping by, we're always here for you!

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