Car Pros KIA Tacoma

This dealership's service department is WONDERFUL! My only complaint is that the deep new chairs in the waiting lounge are toooo big for short people. My only complaint is that the deep new chairs in the waiting lounge are toooo big for short people. More

Service Dept. is very friendly and was easy to work with and my car returned in a reasonable amount of time is very friendly and was easy to work with and my car returned in a reasonable amount of time More

This car lot was amazing. They helped me every step of the way without a question. I was amazed by the customer service I was given. Thank you for all you do. They helped me every step of the way without a question. I was amazed by the customer service I was given. Thank you for all you do. More

my vehicle spends a lot of time here. most times I have to come back twice because they send the vehicle home not fixed. I've had more issues with this shop compared to pleasant run ins. most times I have to come back twice because they send the vehicle home not fixed. I've had more issues with this shop compared to pleasant run ins. My 2022 Kia Niro EV has been in the shop for over two weeks with only updates of running diagnostics. I have been patient but this has gotten far out of hand. Adam has been a kind tech but doesn't have too many updates. This was the only vehicle update I had in over a week. "Hello Sir. sorry that sales did not contact you. I do not think Moe came in yesterday or today. I also wanted to give an update. we are still doing tests on the vehicle". I have spoken with "Moe" from sales on 1/31 and got blown off when asking how to go about getting a new ev6 or ev9 (willing to work with Kia still even though I don't have a reason to trust them). He is supposed to be calling back but that seems like a long shot at this point at over a week past the initial phone call. I bought my vehicle brand new. It has less than 60k miles on it and is an absolute lemon. Hoping that Kia cant figure out how to fix this car and that I can cut ties with them once and for all. Kia may be a little more expensive the bolt or leaf but you might be fooling yourself if you think your getting any extra value. Stay away from Car Pros Kia. More

I’ve purchased probably about 10 vehicles from this dealership in the past and my mom, daughter and friend have also purchased vehicles here. Great employees and good service center! Shout out to Jerem dealership in the past and my mom, daughter and friend have also purchased vehicles here. Great employees and good service center! Shout out to Jeremy! More

Sierra provided EXCELLENT service. For being brought into my situation without fully understanding what was taking place, she responded quickly and kept me informed. She went above and For being brought into my situation without fully understanding what was taking place, she responded quickly and kept me informed. She went above and beyond what the usual expectations of what salespeople do. She is a KEEPER! Zaid in Finance was honest and up front, which should be the standard for other Finance Managers. I would recommend these two wonderful people and Tacoma Kia Car Prod to all my contacts in need of a a vehicle… Thanks Sierra and Zaid!! Sincerely Charlene Bowen & Niya Newton More

Always a pleasure to work with and such a great team. Keep up the good work Keep up the good work More

People were friendly, ready with paperwork for my car, and willing to call me when it was done. This experience at your service center was terrific. and willing to call me when it was done. This experience at your service center was terrific. More

I have always gotten great service in the service center! Very friendly and courteous! Prompt service! Very friendly and courteous! Prompt service! More

Got a good deal at Car Pros. Our salesman, Mo Rabah, went above and beyond the call. Mo was really really great, and kept us updated on the arrival and readiness of our new Spo Our salesman, Mo Rabah, went above and beyond the call. Mo was really really great, and kept us updated on the arrival and readiness of our new Sportage. He even facilitated our last-minute decision to change our color choice, making it happen without any delay whatsoever. Mo really was awesome. We paid cash, thus felt the paperwork process was unnecessarily lengthy. We also thought we should get more (maybe another $1K) for our trade-in. But in the end, we're happy with our purchase and the overall experience at Car Pros. More