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Capitol Toyota

Salem, OR

3.1
172 Reviews

783 Auto Group Ave Ne

Salem, OR

97301

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172 Reviews of Capitol Toyota

February 15, 2019

Prompt, courteous and professional. The service team communicated well, delivered as agreed and got me to work on time as wel I would highly recommend. Thank you for the good experience. More

by Mike
Recommend Dealer
Yes
Employees Worked With
Matt Casebeer
Feb 16, 2019 -

Capitol Toyota responded

Thank you for the five-star review! It's great to know that our service team took excellent care of you. Please let us know if there is anything else we can do for you.

February 14, 2019

Ismail Anderson Ismail was great and made the whole process smooth. I went into this process dreading the stress and "pressure" to complete the deal and that was not More

by review
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ismail Anderson and Christine (in Finance)
Feb 14, 2019 -

Capitol Toyota responded

Hello, Thank you for taking the time to leave the feedback in regards to our team's performance. Making sure that our guests enjoy a comfortable and efficient experience while visiting is a primary goal for us. We look forward to any future visits. Have a great day.

February 12, 2019

Purchase Awesome, friendly service , trying to acomódate in every way possible . Lengthy process but worth it. They make sure the car is clean as can be . More

by Evelyn19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Armstrong Jonathan myrie
Feb 13, 2019 -

Capitol Toyota responded

Thank you for the positive review! Our team was happy to assist you. We hope to serve you again in the future.

February 09, 2019

Work fully explained and completed with care. I am the second owner of a vehicle originally purchased from Capitol Toyota. The first owner had all services done there and it was easy to step into More

by granny car
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chi Nguyen
Feb 10, 2019 -

Capitol Toyota responded

Hello, Thank you for sharing excellent feedback about your recent service experience. We look forward to your next visit!

February 06, 2019

Good job Phil! Good job! Great first experience Phil was friendly very helpful and service was quick and thorough. Loved having my car washed. Grandkids loved the tv More

by My first visit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phil
Feb 07, 2019 -

Capitol Toyota responded

Thank you for the positive feedback! We are happy to know that you had a great experience with us and that Phil was friendly and helpful. It is great that the service was quick and thorough and we glad to know that you and your grandkids had a good visit. We hope to see you again!

January 31, 2019

Outstanding Service experience Service done ahead of promised time, friendly professional people, very clean car waiting for me They handled a lot of people very efficiently Use o More

by Nikita100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arthur Lyter, Nate McCall
Jan 31, 2019 -

Capitol Toyota responded

Nikita, we're glad to know your Service experience was an exceptional one with us and that you enjoyed the text feature. Come back and see us anytime you need us!

January 29, 2019

Friendly staff. Nice and professional, recommend keeping all service paperwork you have done, because sometimes things come up and services get recommended when you m More

by Lisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Many in general from service. None listed. Mac is always exceptional.
Jan 29, 2019 -

Capitol Toyota responded

Hi Lisa, thank you so much for sharing your great feedback with us! We are thrilled to know you received excellent service from our team. Let us know if there is anything else we can help you with.

January 23, 2019

Always willing to help and listen I appreciate the staff's willingness to help and listen. That isn't always true at other dealerships and I feel fortunate they are conveniently locate More

by Mrfong1166
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chi Nguyen
Jan 23, 2019 -

Capitol Toyota responded

Thank you for the review! We appreciate you as a customer and hope to see you again soon!

January 18, 2019

My way on the parkeay What a fantastic car buying experience! Treated like family from start to finish. Adam Smith was excellent, a true sales professional with perfect bl More

by DCoop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Smith, David Williams, Paul Mossbrucker, Carlos in Finance, Bob Meyers, Arthur Lyter, Dan Levenhagen
Jan 20, 2019 -

Capitol Toyota responded

Thanks for the wonderful review of our dealership. We're excited to know that Adam and our team worked hard to make the car-buying process an excellent experience for you. Come back and see us again soon!

January 14, 2019

Disabled veteran cheated by Capitol Toyota Capital Toyota screwed me again! Asked me to wait for their response until Monday. There response was " we at capital Toyota are disassociating our More

by Errett,Steven
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Juan Maldonado
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