Capitol Toyota

Adam Smith was amazing! Sales rep Adam Smith was professional, knowledgeable, courteous, and followed through on every request. He greatly simplified an out of town transact Sales rep Adam Smith was professional, knowledgeable, courteous, and followed through on every request. He greatly simplified an out of town transaction. He was outstanding More

He helped me get a new car for the family. Jeff helped me and we negotiated a reasonable price on a car, I would recommend him to anyone interested in buying a car for the family. Jeff helped me and we negotiated a reasonable price on a car, I would recommend him to anyone interested in buying a car for the family. More

They took good care of us! Great experience! Cargurus called us and an appointment was made after we saw the car online. The whole process from our contact with the GM to the car saleman to the f Cargurus called us and an appointment was made after we saw the car online. The whole process from our contact with the GM to the car saleman to the finance guy was up front and honest. They asked us what we wanted and if we wanted to explore any options. No pressure and no ick feelings. This was my sons first big purchase and he paid cash.! No hassel in and out in less than 3 hrs. More

Outstanding! My husband and I were in the market for a new car. Our first stop was a visit to Capitol Toyota to look around and zero in on which model was for u My husband and I were in the market for a new car. Our first stop was a visit to Capitol Toyota to look around and zero in on which model was for us, *We had intended to check other dealerships vefore we made any decisions. From the moment we stepped out of our car, at Capitol Toyota we were treted to extraordinary customer care. The sales team of Victor, Sam, Lee and Nate couldn't have been more helpful, knowledgeable, and worked very hard to present the best deal possible. We are now the proud owners of spiffy new Rav4 and couldn't be happier! Thank you guys! More

Very Pleasant and Knowledgeable Sales Associate Jeff Smith was very pleasant, knowledgeable and not pushy. I give him an A++. I purchased the right pickup for me at the right price a Sales Associate Jeff Smith was very pleasant, knowledgeable and not pushy. I give him an A++. I purchased the right pickup for me at the right price at the right dealership. More

Service Do NOT go to this dealership. They of course are nice to your face but right when you leave the lot they do not care about their customers. I bought a Do NOT go to this dealership. They of course are nice to your face but right when you leave the lot they do not care about their customers. I bought a van from them less then 30 days ago and starter already went out and they don't want to do anything about it. But hey... I could pay for a tow truck to drive it there for them to charge me for the work. More

Horrible sales experience We went in to purchase two new 4Runners. The sales rep was new and actually very nice and friendly. We went in up front with the terms we wanted. O We went in to purchase two new 4Runners. The sales rep was new and actually very nice and friendly. We went in up front with the terms we wanted. Once this got into pricing, the experience quickly turned negative. They first tried to upsell us 5 different insurance / protection packages. Next they kept going back to a room for 15-20 minutes but not coming back with a bottom line. They would do things like start with a lower trade in and ask for a higher deposit, then reverse the situation, then start at 72 months (though we requested 60 months) to get to the ideal payment. The prices were much higher than quoted at other dealers. We finally left after 3 hours! Then got a phone call and text about wanting to make a deal with the "best offer" which simply matched previous offers. Something goes on in the back room out of the sales reps control that makes Capitol extremely shady and untrustworthy. I have been purchasing Toyotas for 24 years - owned 10 of them at different dealerships. By far this is the WORST experience I have ever had - compelling enough for me to even write a review which I never do. I emailed another dealership this morning got an immediate response with desired terms. Stay away folks. More

Very nice dealership! Went to do a drive thru, knew What I was looking for and they worked hard to get me in exactly what I was looking for. I didn’t care for Capital at Went to do a drive thru, knew What I was looking for and they worked hard to get me in exactly what I was looking for. I didn’t care for Capital at all before this latest visit...but I’m a Toyota person and ended up there, so glad I did! More

Bad customer service from sales Made an appointment to drive two cars on sunday, both were sold the day before I got there and no one told me. Baited me into looking at another car a Made an appointment to drive two cars on sunday, both were sold the day before I got there and no one told me. Baited me into looking at another car and filling out paperwork for it. Basically just sleazy sales team More