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Capitol Toyota

Salem, OR

3.1
172 Reviews

783 Auto Group Ave Ne

Salem, OR

97301

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172 Reviews of Capitol Toyota

November 23, 2024

Our experience with the service center at Capitol Toyota was exceptional. They treat each person with professionalism, speed and accuracy. I want to express my gratitude to David. He is knowledgable and h More

by nataliesuderman56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Marquez
November 23, 2024

Our experience with this dealership was exceptional. Miranda helped us find the perfect car for our needs and made our experience with Capitol Toyota enjoyable from beginning to end. Everyone there was More

by nataliesuderman56
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miranda Diaz
November 20, 2024

My latest service experience with this dealership started out rocky due to issues around getting responses to my inquiries. However the Service Manager Dan L. ended up assisting me personally to resolve my More

by kstolson1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Levenhagen
November 13, 2024

Sales experience was fine but they lost spare key and that’s where the trouble starts. Takes them 5 months to get a replacement key. Get and appointment to get key programmed and here I set waiting 2 1/2 More

by Wallace Johnson
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Someone drop the ball
September 24, 2024

this dealership is disgusting they have lists several pages long filed against them on both the consumer protection agency site as well as the bbb site, they damaged my vehicle during a simple service an More

by does not matter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
kyle read, dan levenhagen they don't deserve even 1 star
September 07, 2024

Purchase A New RAV4 from Capital Toyota in August “ Great experience “ the Salesman Andy was so helpful & knowledgeable & everyone that works there we came in contact with was nice” great Place to buy More

by Curtis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andy
May 17, 2024

Mitch is a true professional. He took time to show us a variety of cars. He is very knowledgeable. He helped us through the entire process of buying a car helping us every step of More

by mcel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitch Lucas
May 09, 2024

I purchased a new car from Capitol nearly 19 years ago . That experience was flawless and maintenance program perfect..I still own that automobile and it is in fine shape over 235,000 miles later. I am More

by Jlmbloodwo67
Recommend Dealer
Yes
Employees Worked With
Alyssa Linrs
April 04, 2024

They sold me an unsafe jeep wrangler, a warranty that won't fix it due to "pre-existing" condition, and now I have a jeep the last 2 months that I can't drive. I was scammed. Do not recommend buying a ve More

by oliviadanison08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Not listed
Apr 12, 2024 -

oliviadanison08 responded

Thank you Rochelle Robinson at Capitol Toyota for your quick response to my complaint. You helped navigate and correct the issue very quickly and the outcome is appreciated! My jeep will finally get the repairs needed to be safe to drive thanks to you.

January 11, 2024

We looked at a used Tacoma 2020 - 34k miles. On the Carfax website and on the Carfax report, it was advertised as Certified. We saw it twice and at the second time, and they said it was not cert More

by CheatingSeemsNormalatDealerships
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Sales Manager - Mike
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