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Capitol Toyota

Salem, OR

3.1
172 Reviews

783 Auto Group Ave Ne

Salem, OR

97301

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172 Reviews of Capitol Toyota

March 08, 2019

Great experience Came in early for a routine service. Steve explained service options. Not long after I received my shuttle ride to work, Steve texted me saying the m More

by MUIR1763
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Heise
Mar 09, 2019 -

Capitol Toyota responded

Thank you for the great review! We will be sure to thank Steve for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to your next visit!

March 08, 2019

Great customer service Corbin kyle was my salesman he did such a good job I went back 5 days later and bought a second car from him! He made it very easy to come back More

by Jen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corbin kyle
Mar 08, 2019 -

Capitol Toyota responded

Jen, wow! We appreciate the awesome review. We're thrilled to know that Corbin did such a great job that you came back for a second car. We'll be sure to let him know you truly appreciated his stellar service. Thank you!

March 06, 2019

Very Positive I called David prior to coming to the store. I explained what kind of car I wanted, how much I wanted to put down and how much I wanted my payments to More

by Keely D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Quezada
Mar 06, 2019 -

Capitol Toyota responded

Thank you for the recommendation, Keely! It's great to know that David was a valuable asset to your experience with us. He was happy to help you. Please let us know if there is anything else we can do for you.

March 05, 2019

Customer service Easy to schedule appointment online. Short time after David contacted me to confirm the service and check if I need anything additional. Arrived to a More

by TDK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ames
Mar 05, 2019 -

Capitol Toyota responded

Thank you for taking the time to post a review! David and our team were happy to assist you with your vehicle needs. We're glad that you enjoyed your service experience, and we look forward to your next visit.

March 03, 2019

Great service I came for 10,000 mile service. From when I got there to when I left, the employees were nice and helpful. Nik also checked recall list on case my veh More

by Dina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nik
Mar 03, 2019 -

Capitol Toyota responded

Dina, Thank you for your positive review! We are happy to learn that your experience with us was good. We value your business and look forward to working with you again!

March 02, 2019

Shining Star Service department came through with completing all services in exact time they said it would take. I was there for a recall and they made my experien More

by swany52!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shuttle drivers , Steve Heise
Mar 02, 2019 -

Capitol Toyota responded

Hello, We are happy to hear that you could utilize our shuttle service, helping make the frustrations of recalls that much less inconvenient. Thank you for the excellent rating and recommendation. We look forward to being able to assist you in the future. Have a great evening.

March 01, 2019

Easy and friendly purchase We came to look at some pickup options and though there was not a large number to choose from, we came away with a nifty Tacoma prerunner...for a fair More

by Lee&Josie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Byrd, and Kristine (finance)
Mar 02, 2019 -

Capitol Toyota responded

Hello, Thank you for sharing your experience while visiting us. Ray will be glad to hear that you are happy with your PreRunner. Let us know if there is anything else that requires our assistance and have an amazing day.

February 21, 2019

Best experience I worked with Jason in service today and I have never been more impressed. I have had less than perfect experiences at other Toyota dealerships and ap More

by Maybe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Feb 22, 2019 -

Capitol Toyota responded

Thank you for taking the time to leave us a positive review and rating! We are happy to know that Jason in the Service Department was helpful and that he provided you with great customer service. We truly apprecaite your kind words and we look forward to your future visits.

February 20, 2019

Thank you lee Torres Lee Torres was super nice and helpful. He wasn’t greasy like most of the salesmen I’ve incountered just honest and by the books! thanks again. More

by Colestyle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Torres
Feb 20, 2019 -

Capitol Toyota responded

You're so very much welcome! Thank you for being a great customer. We appreciate your review very much.

February 18, 2019

So helpful! Had a great experience of buying my first new car. Everyone was so helpful and understanding of my budget and they were able to help me find the perfe More

by Megan Smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristina Minihan
Feb 18, 2019 -

Capitol Toyota responded

Megan, thank you for taking the time to leave us a positive review and rating! We are happy to know that you had a great first car-buying experience and that our staff was helpful, understanding, and they were able to find the perfect car for you. It is great that Kristina was especially amazing and we appreciate you recommending us. We hope to see you again soon!

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