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Capitol Toyota

Salem, OR

3.1
172 Reviews

783 Auto Group Ave Ne

Salem, OR

97301

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172 Reviews of Capitol Toyota

August 08, 2019

Great Service, Great People Great group of people to work with, they made buying my first car a great experience and I would definitely go there again. Thank you Capitol Toyota! More

by Austinclark498
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Torres
Aug 08, 2019 -

Capitol Toyota responded

On behalf us all of us, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience. We will be sharing your feedback amongst our team. Please come visit us again soon!

July 03, 2019

Safety issue I used Capital Toyota service for many years and was pretty happy with it. The prices seemed to be too high, but I thought I was paying for a high qua More

by Maria
Recommend Dealer
No
Employees Worked With
Dennis McCarthy, Rob Shanley
Jul 05, 2019 -

Capitol Toyota responded

Maria- Capitol IS VERY SORRY for the oversight.. If you have further questions or concerns, please just stop in and we will address them! Maria, your safety really does come first, we will review the feedback and concerns with the entire staff to let them know how we need to be a source for service our customers can trust and depend on.. Thank you Maria and have a great weekend!

Jul 07, 2019 -

Maria responded

After putting this review, I received an e-mail with a link where I can see the response. I was able to see my review and the response only when I opened the MY TOOL tab. The review is not visible on the Capital Toyota page. I am wondering why? I honestly and correctly described what happened to me. Why did Toyota decide to hide this review? What about the transparency? Thanks, Maria

April 07, 2019

Toyota Highlander My husband and I were searching for the perfect used Highlander for a while and finally found the one at Capitol toyota. Service was great when commun More

by Cbartley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Stewart
Apr 07, 2019 -

Capitol Toyota responded

Hello, Congratulations on your Toyota Highlander! Thank you for sharing your overall positive experience working with Jason and our team to purchase your vehicle. If there is anything else we can do for you, please do not hesitate to let us know directly. We are always happy to help, and we welcome you again!

April 05, 2019

Service with a smile This was my first visit to Capital Toyota great service from everyone I encountered. Dennis was very helpful and made my visit a pleasant experience. More

by Patti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis McCarthy
Apr 06, 2019 -

Capitol Toyota responded

Patti, thank you for sharing your review and feedback! We are so glad to hear you had a great service visit with Dennis and the team. We will also make sure to pass along your feedback about the car wash to our management team, and hope you visit us again soon!

April 02, 2019

Great Service!! We were in a hurry. Found the perfect vehicle, got a great return on our trade in, service was amazing and quick!! Will be back and recommend. More

by Holly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Mossbrocker
Apr 02, 2019 -

Capitol Toyota responded

Hi Holly, thank you for the five-star review! It's great to know that you enjoyed working with our team. We appreciate the recommendation.

April 01, 2019

A dealership this friendly and fair Let me start by saying Samuel Pearcey was polite,professional and honest with me from the beginning to the end of my buying experience. The first thi More

by JAG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Schindler
Apr 01, 2019 -

Capitol Toyota responded

We are thrilled to hear that you had such a pleasant experience with our team! Thank you for choosing us, we truly appreciate your business and look forward to working with you again.

March 27, 2019

Raymond was super helpful and helped me pick a perfect car for me. It was a car I didn’t even know about. Thank you!!!! More

by Sharms
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Schindler
Mar 27, 2019 -

Capitol Toyota responded

Thank you for the excellent review! It was a pleasure doing business with you. Congrats on your new car!

March 27, 2019

Best deal ever!! These guys are the best there is out there (and no they're not paying me...lol)...with my limited income Arron and Lee worked hard to get me into the More

by Marcia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arron, Lee, Brian Schindler
Mar 28, 2019 -

Capitol Toyota responded

You're so very much welcome, Marcia! It was a pleasure doing business with you! Let us know if there is anything we can assist you with in the future. We're always happy to help!

March 25, 2019

Great car buying Best car buying experience yet. Harrison Read our salesman was great. Staff was friendly and easy going and buying car was quick and painless. Got a g More

by RyanW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harrison Read, Nate McCall, David Ames
Mar 26, 2019 -

Capitol Toyota responded

Thank you for the 5-star rating and great review, Ryan! We are happy to know that you had the best car buying experience and that Harrison, Nate, David, and the rest of our staff were friendly and made the process quick and easy. We appreciate you recommending us and we hope that you will visit us again soon. Enjoy your car!

March 23, 2019

Excellent salesman Richie is one of the most knowledgeable and thorough salesmen we have dealt with. He explained everything we needed to know and answered any question More

by John
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Larios
Mar 24, 2019 -

Capitol Toyota responded

Thank you for the kind words. We will thank Richie for ensuring you a wonderful buying experience. Congrats on your new vehicle! We wish you the best!

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