Capitol Toyota
Salem, OR
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176 Reviews of Capitol Toyota
Excellent service. Met all my needs and weren't pushy. I highly recommend. I just purchased a new Nissan at a dealorship in town so I have a recent basis for comparison and I'm highly satisfied with Capital highly recommend. I just purchased a new Nissan at a dealorship in town so I have a recent basis for comparison and I'm highly satisfied with Capital Scion. The extras I ordered were put on in a timely manner and we got delivery of the car within a week !!! More
Frank was extremely helpful in providing accurate and competitive pricing options during my research for an optimal purchase. His friendliness, customer service and promptness in providing up-to-date dea competitive pricing options during my research for an optimal purchase. His friendliness, customer service and promptness in providing up-to-date deals on the pending transaction were invaluable. I did not end up buying with Captiol because I lived out of the area and was expecting a new child, however, had the circumstances been different, they would have certainly received my business! More
Frank and Ken made this the easiest car buying experience EVER. They worked with me ahead of time to run all the numbers and let me know my loan options so I didn't waste a trip from Portland to Salem, Fran EVER. They worked with me ahead of time to run all the numbers and let me know my loan options so I didn't waste a trip from Portland to Salem, Frank went the extra mile with my situation. When I arrived both were kind and friendly, very professional and clearly knew their product. Before I knew it I was signing loan documents on my way to a beautiful new car with a nearly permanent smile on my face. They worked with my trade-in and gave me a deal on that too, all around, these guys are ROCK STARS!! More
Frank did an excellient job, he made us aware of everything we needed to know about the purchase of our car. On the test drive he answered all our questions, and let us take the car on the Highway a everything we needed to know about the purchase of our car. On the test drive he answered all our questions, and let us take the car on the Highway and also did some city driving. I would highly recommend Frank to any of my friends. More
Kevin LoGiudice was a great salesman to work with. He was very friendly and understanding about our situation and desires. He encouraged us to take our time and make our own decisions without any pressu was very friendly and understanding about our situation and desires. He encouraged us to take our time and make our own decisions without any pressure. We appreciate those qualities in a salesman. We have had bad experiences in the past with high pressure car salesmen so this was a pleasant change. JR was very friendly and understanding also. He went out of his way to make us happy with our purchase. If the Service and Parts departments can give us the same great service, we will have no reason to go to another dealer. More
My husband and I came to "just look" at Toyota's in October. I had just graduated from nursing school and my husband wanted to buy me a new car. Kevin greeted us in the parking lot while we were lookin October. I had just graduated from nursing school and my husband wanted to buy me a new car. Kevin greeted us in the parking lot while we were looking at Camry Hybrid's. Kevin asked if he could help us out with anything and touched on all of the features of the Camry Hybrid. He was not pushy at all, like we have had in the past. We discussed that we were really interested in the Avalon and he was able to pull one from the back for us to take for a test drive. I loved it, it was a great car. We got back to the lot and discussed the MSRP that was on the car. I didn't know if we could justify spending that amount of money on a car and we again walked over to the Camry's. They were cheeper and got better gas mileage. Kevin asked if we wanted to take a Hybrid for a test drive; he acted like he had all the time in the world for us. Once I drove the Hybrid I realized the difference between the Camry and the Avalon and what a step above the Avalon was. The sale was made and it was worth every penny. Financing it was a breeze. Just to be sure, we contacted Wilsonville Toyota after we left the lot and asked them what there no bull price was for the same 2011 Toyota Avalon and we got very comparable pricing. More
My wife Becky and I purchased a 2010 Venza from Capitol Toyota on Novemeber 21st. As a Senior Chief Petty Officer in the U.S. Navy who just recently returned from my third deployment to the Persian Gulf in Toyota on Novemeber 21st. As a Senior Chief Petty Officer in the U.S. Navy who just recently returned from my third deployment to the Persian Gulf in the last 6 years, buying a new vehicle was something I had given a lot of thought of during my time in Kuwait. The whole experience of working with Capitol Auto Group during this transaction was very positive. From Frank Roe's (Internet Sales Manager) personable emails to meeting and working with Sal Giaconia (Sales Consultant), who by the way, treated my wife and I with respect, professionalism, and let us take the time we needed in the purchase of our vehicle and getting a good deal in the process. I don't want to leave out J.R. as we appreciated his friendly manner and low-key approach, and even Mike in Finance was a pleasure to work with. Usually the finance guy is the one you dread talking to when navigating through an auto purchase, but not so with Mike who was very pleasant to work with. Between my wife and I, this is the third vehicle we have purhased from Capitol. We live in Eugene, and my wife lived in Grants Pass when she bought a Celica from your dealership in the 80s, so that says a lot about the way you folks do business. More
Dealership was easy to find and access. Dealership employees were very friendly, helpful and knowledgeable. I am very happy with the pre-owned Highlander that the salesman helped me find. Great expe employees were very friendly, helpful and knowledgeable. I am very happy with the pre-owned Highlander that the salesman helped me find. Great experience all around! I would recommend this dealership to any of my friends in the greater Salem area! More
Great experience. Ask for Gil Anderson. No pressure and extremely knowledgeable. He answered all my questions and walked me through everything about the car. He gave what I felt to be good honest recommend extremely knowledgeable. He answered all my questions and walked me through everything about the car. He gave what I felt to be good honest recommendations based on what I what we discussed I was looking for. Highly recommend Capitol Toyota and Gil Anderson for anyone looking for a new Toyota. More
JR Gasper was very helpful and nice!! I wished there was more salespeople like him that aren't pushy!! I was in my lunch hour and I really didn't have any time. Knowing this JR was quick to get information more salespeople like him that aren't pushy!! I was in my lunch hour and I really didn't have any time. Knowing this JR was quick to get information that I need to make a wise decision. I will recommend this salesperson to all my friends and family!! Thanks More



