Capitol Toyota
Salem, OR
Filter Reviews by Keyword
By Type
172 Reviews of Capitol Toyota
Bought my Venza new two years ago, and am still enjoying it. You are the only people who have serviced it, and I don't anticipate taking it anywhere else. Your service is thorough and your people friendly, it. You are the only people who have serviced it, and I don't anticipate taking it anywhere else. Your service is thorough and your people friendly, and prices are competetive. No reason to change. It is a GREAT road car, and on the road gives me 28 to 30 mpg, around town probably average 15 to 16 mpg. Can't compete with a Prius, but I'll take the comfort instead. More
This is the second Prius I have bought from Capitol. Gil was very helpful when I bought the first one and I have kept in contact with him since. He refered me to Nate when I bought my new Prius. Nate did was very helpful when I bought the first one and I have kept in contact with him since. He refered me to Nate when I bought my new Prius. Nate did not use any high pressure tactics and allowed us to take out time and discuss all options and features on the car. Overall I have been very pleased with the sales and service at Capitol. More
I started looking for a 2010 Prius at a Portland area dealer and got their "only" price and trade-in appraisal for my 2002 Outback. I didn't think Capitol Toyota would meet the price, but I contacted th dealer and got their "only" price and trade-in appraisal for my 2002 Outback. I didn't think Capitol Toyota would meet the price, but I contacted them via internet as I wanted to purchase locally if possible. When my husband and I went in Bob Long did meet the price and the trade-in allowance was more that the previous dealer had offered, even with some front bumper damage that happened after the first appraisal. No hard sell--we went in knowing what we wanted and how much we were willing to pay. We've had three contacts with the service department: a brake recall, an oil change, and a labor-only visit to install aftermarket driving lights and mud flaps. They came in under estimate for the installation visit, and we got excellent service at all three visits. We are happy campers! More
JR met me as soon as I entered the lot at he was friendly and professional throughout. His information on the models I was interested in was excellent and helpful. Before talking sales, we test drove models and professional throughout. His information on the models I was interested in was excellent and helpful. Before talking sales, we test drove models to help me narrow down the list. He did not overpressure me. More
I have always had excellent service and support from Capitol Toyota. I was looking for a used Toyota PU, but found a used Nissan Frontier on the lot and bought it. I have had all the service done by C Capitol Toyota. I was looking for a used Toyota PU, but found a used Nissan Frontier on the lot and bought it. I have had all the service done by Capitol and will continue to give them my business. More
A few weeks back I visited this place and was greeted by not 1, but 2 of your salesmen. Dan G. and Big Bob H (is what I learned of who he is referred to by others there)both salesmen were extremely polite a not 1, but 2 of your salesmen. Dan G. and Big Bob H (is what I learned of who he is referred to by others there)both salesmen were extremely polite and the non pressure type guys. Both knew what they were talking about and answered all of my questions. it amazed me at how one sales man could be so upbeat and positive(dan) and the other so low key and yet relaxed(bob)both of your guys put me at ease as a buyer, and not wanting to shove anything down my throat, I had a beater in which they gave me top dollar for in my opinion, as I sure as xxxx did not want to deal with getting rid of it myself, I left with a nice truck in which I am happy with, the only thing I would wish for is that the bosses would recognize them both for this and let them know well done job as I hope Iam letting them know this right now also. More
Excellent service. Met all my needs and weren't pushy. I highly recommend. I just purchased a new Nissan at a dealorship in town so I have a recent basis for comparison and I'm highly satisfied with Capital highly recommend. I just purchased a new Nissan at a dealorship in town so I have a recent basis for comparison and I'm highly satisfied with Capital Scion. The extras I ordered were put on in a timely manner and we got delivery of the car within a week !!! More
Frank was extremely helpful in providing accurate and competitive pricing options during my research for an optimal purchase. His friendliness, customer service and promptness in providing up-to-date dea competitive pricing options during my research for an optimal purchase. His friendliness, customer service and promptness in providing up-to-date deals on the pending transaction were invaluable. I did not end up buying with Captiol because I lived out of the area and was expecting a new child, however, had the circumstances been different, they would have certainly received my business! More
Frank and Ken made this the easiest car buying experience EVER. They worked with me ahead of time to run all the numbers and let me know my loan options so I didn't waste a trip from Portland to Salem, Fran EVER. They worked with me ahead of time to run all the numbers and let me know my loan options so I didn't waste a trip from Portland to Salem, Frank went the extra mile with my situation. When I arrived both were kind and friendly, very professional and clearly knew their product. Before I knew it I was signing loan documents on my way to a beautiful new car with a nearly permanent smile on my face. They worked with my trade-in and gave me a deal on that too, all around, these guys are ROCK STARS!! More
Frank did an excellient job, he made us aware of everything we needed to know about the purchase of our car. On the test drive he answered all our questions, and let us take the car on the Highway a everything we needed to know about the purchase of our car. On the test drive he answered all our questions, and let us take the car on the Highway and also did some city driving. I would highly recommend Frank to any of my friends. More