Capital Nissan of Wilmington
Wilmington, NC
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249 Reviews of Capital Nissan of Wilmington
I came to Capital Nissan to inquire about trading in my car for another newer one. I was lucky to have worked with Noel Ayala. He understood what I was looking for and found me the car I wanted . He's sup car for another newer one. I was lucky to have worked with Noel Ayala. He understood what I was looking for and found me the car I wanted . He's super friendly and easy to work with. I definitely recommend Capital Nissan and Noel. More
I have purchased 2 vehicles from this dealership (1 new and 1 used) and my experience could not have been any better. The Salesman (Ethan) was fabulous! I highly recommend him and this dealership! and 1 used) and my experience could not have been any better. The Salesman (Ethan) was fabulous! I highly recommend him and this dealership! More
I highly recommend this dealer. I had the pleasure of working with Noel Ayala, he truly listened to what I was looking for and helped me to get exactly the car I wanted with integrity and respect. working with Noel Ayala, he truly listened to what I was looking for and helped me to get exactly the car I wanted with integrity and respect. More
This was the BEST car buying experience I have ever had! A great big thank you to Noel, Gail, Mike, and Wally!!! They were so helpful, kind, professional, and went above and beyond to create a fantastic b A great big thank you to Noel, Gail, Mike, and Wally!!! They were so helpful, kind, professional, and went above and beyond to create a fantastic buying experience!! I highly recommend Capital Nissan and their wonderful, caring team! More
The best car buying experience I have ever had! Noel, Gail, Mike, and Wally were fantastic! They were extremely helpful, kind and professional. I highly recommend this dealership, and the amazing team! Gail, Mike, and Wally were fantastic! They were extremely helpful, kind and professional. I highly recommend this dealership, and the amazing team!! More
The worst car buying experience I have ever had.The The worst car buying experience I have ever had. The Salesman was very nice but made promises he did not keep. After two unsuccessful attempts to r The worst car buying experience I have ever had. The Salesman was very nice but made promises he did not keep. After two unsuccessful attempts to resolve my problems I called the sales manager. I talked to him, explained my issues and was told “I will personally call you back once I get to the bottom of the problem.” He NEVER called back, he put it on the salesman to call, sad. So, I then called the GM for this dealership, Noah Woods and that was worthless call. I explained to him my concerns (that the sales manager never called as promised and the salesman really dropped the ball after the sale etc.) and was treated with true indifference. Was told that their suppliers and external issues were the cause of my problems. Customer service is a lost art….. After 4 attempts at resolving my auto buying issues they are finally resolved. WARNING if you do not live local do not accept a ‘we owe’ you may have to make serveral trips to get what you are owed. As I stated at the beginning “worst car buying experience I have ever had!” DO NOT RECOMMEND! More
My experience with my salesman was great. However when I bought the vehicle there was a vibration when braking that we thought was a tire low on air. 3 days later, it turned out to be warped rotors that I f bought the vehicle there was a vibration when braking that we thought was a tire low on air. 3 days later, it turned out to be warped rotors that I feel was a safety concern. I asked Noah if they could at least pick up labor and he said no, you bought as is. I get that, but the concern was from the beginning and a safety issue. 3 days into ownership I already had to pay for a repair from no help to Noah. Buy an as is vehicle and they don't care about you anymore. Service was great to fix it, 3 days later on my dime. Not great ownership experience so far. More
Very well pleased friendly knowledgeable. The entire team was very good. Jerry was polite and very helpful. Becky was nice every time I spoke to her. Thanks to everyone was very good. Jerry was polite and very helpful. Becky was nice every time I spoke to her. Thanks to everyone More
The dealer was very professional and curtious. Also took the time to ensure my needs were met. I would recommend this dealership to all my family and friends! the time to ensure my needs were met. I would recommend this dealership to all my family and friends! More
My parents, Mary Ann & Ted, asked me to share the following review: Herbert Temoney was an amazing sales consultant and they definitely recommend using his services. His professional manner and kind following review: Herbert Temoney was an amazing sales consultant and they definitely recommend using his services. His professional manner and kind personality made dealing with him a pleasure. Mary Ann and Ted are thrilled with their new purchase made on 4/29/2021 and definitely recommend Herbert Temoney as an outstanding sales consultant! His knowledge and attention to detail are to be commended. More